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- Tasks: Lead a dedicated housekeeping team to maintain high cleanliness standards in our care home.
- Company: Join Lovett Care, a compassionate community focused on enhancing the lives of our elders.
- Benefits: Enjoy competitive pay, career progression, paid training, and wellbeing programmes.
- Why this job: Make a real difference in residents' lives while developing your career in a supportive environment.
- Qualifications: Experience in commercial cleaning and team management is essential.
- Other info: Flexible hours, ongoing training, and a vibrant workplace culture await you.
The predicted salary is between 27360 - 36480 £ per year.
Hilton House Care Home is a purpose-built 51 bed care facility located in the heart of Stoke-on-Trent. Created to provide the highest standards of comfort, safety, and personalised care, Hilton House supports residents with a variety of needs, including residential and dementia residential care. The home reflects the Lovett Care promise of excellence, offering a warm and supportive environment where residents feel truly at home. We incorporate the latest care technologies and deliver a rich programme of daily activities and gentle exercise to encourage wellbeing and enhance quality of life. Our dedicated team is carefully selected for their compassion and professionalism, and benefits from comprehensive induction and ongoing training provided by our in-house trainers.
We are seeking to appoint a caring, motivated and experienced Head Housekeeper to join our team. To oversee and ensure that the standard of cleanliness and hygiene within the Home is maintained to the highest level and within the Lovett Care specification. We have a 40 hours contract available with an hourly rate of £13.10. Shift times are 0800-1630, with alternate weekend working.
Role Responsibilities:
- To contribute to the achievement of the Homes standards for Housekeeping.
- To undertake general cleaning tasks.
- Manage, allocate duties and supervise the housekeeping team ensuring a quality delivery of service for the duration of each shift.
- Promote best practice throughout the team.
- Complete all orders in line with company policy.
- Complete a full deep clean schedule.
- Ensure the working environment is free from hazards and be aware of the risks when using the equipment.
- Take responsibility for promoting and safeguarding the welfare of adults that the post holder is responsible for or comes into contact with.
Skills and experience required:
- Background in commercial cleaning in a hotel, care or hospital environment.
- Experience in managing a team of housekeepers.
- Excellent communication and organisation skills.
- Experience of Auditing and stock control and legislation e.g. COSHH.
The Benefits:
- Opportunities to progress through our career paths into more senior and management roles.
- Bank holiday and overtime enhancements.
- 5.6 weeks annual leave per annum.
- Paid DBS.
- Uniform provided.
- Paid training.
- Refer a friend referral scheme for the following roles only: Registered Nurse, Team Leader / Senior Care Assistant and Care Assistant.
- Excellent induction programme for new starters.
- A rewarding career with lots of opportunities to progress within the company.
- Ongoing support and training for nationally recognised qualifications.
- A competitive rate of pay.
- Cycle to work scheme.
- Wellbeing programmes.
- Recognition awards: employee of the month and golden tickets.
- Ongoing career development.
- Travel plan: walk or ride a bike and get a free meal that day.
- Pension scheme.
- Early Pay: access to your money as you earn (pay advance).
At Lovett, we believe our elders deserve more. Not out of duty or pity, but because they’ve earned it, and because the good life doesn’t stop at 80, 90, or 100. We believe in more: more dignity in everyday care, more respect in every interaction, more friendship, joy, and belonging, and more moments that matter. Our homes aren’t waiting rooms. They’re communities where people thrive, where days are full of possibility, voices are heard, and the wonder of people shines through in every conversation, every shared meal, every burst of laughter down the hall. When you choose Lovett, you’re choosing a place that sees your loved one as we see our own elders: as people who still have everything to give, and everything to gain. We are Lovett. We believe in more for our elders.
This position is subject to a DBS check.
Head Housekeeper in Stoke-on-Trent employer: Lovett Care
Contact Detail:
Lovett Care Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head Housekeeper in Stoke-on-Trent
✨Tip Number 1
Network like a pro! Reach out to your connections in the care industry, especially those who might know about openings at Hilton House. A friendly chat can sometimes lead to opportunities that aren’t even advertised!
✨Tip Number 2
Prepare for the interview by researching Hilton House and its values. Show us how your experience aligns with our mission of providing excellent care. We love candidates who are genuinely passionate about making a difference!
✨Tip Number 3
Practice common interview questions related to housekeeping and team management. We want to see how you handle challenges and lead your team. Confidence is key, so rehearse your answers until they feel natural!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression. It shows us that you’re enthusiastic about the role and appreciate the opportunity to chat with us.
We think you need these skills to ace Head Housekeeper in Stoke-on-Trent
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Head Housekeeper role. Highlight your experience in commercial cleaning and team management, as these are key for us at Hilton House Care Home.
Showcase Your Passion: We love seeing candidates who are genuinely passionate about providing care. Share any personal experiences or motivations that drive you to work in a caring environment, especially with our elderly residents.
Be Clear and Concise: When writing your application, keep it clear and to the point. Use bullet points for your skills and experiences to make it easy for us to see why you’d be a great fit for our team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the Head Housekeeper position at Hilton House Care Home.
How to prepare for a job interview at Lovett Care
✨Know Your Stuff
Before the interview, make sure you understand the specific responsibilities of a Head Housekeeper. Familiarise yourself with cleaning standards, hygiene protocols, and any relevant legislation like COSHH. This will show that you're serious about the role and ready to hit the ground running.
✨Showcase Your Leadership Skills
As a Head Housekeeper, you'll be managing a team. Be prepared to discuss your experience in leading and motivating staff. Think of examples where you've successfully allocated duties or promoted best practices within a team. This will demonstrate your capability to manage and inspire others.
✨Communicate Clearly
Excellent communication is key in this role. Practice articulating your thoughts clearly and confidently. You might be asked how you would handle conflicts or communicate with residents and staff, so have some scenarios ready to illustrate your approach.
✨Emphasise Your Compassion
Hilton House values compassion and professionalism. Be ready to share stories that highlight your caring nature, especially in a residential or care environment. This will resonate well with the interviewers and align with their mission of providing a warm and supportive atmosphere.
