At a Glance
- Tasks: Provide top-notch hospitality and support to residents and visitors in a care home.
- Company: Lovett Care, dedicated to enhancing the lives of our elders.
- Benefits: Competitive pay, paid training, career progression, and wellbeing programmes.
- Other info: Join a supportive team with opportunities for personal and professional growth.
- Why this job: Make a real difference in the lives of residents while gaining valuable experience.
- Qualifications: Hospitality or catering experience preferred; caring attitude essential.
The predicted salary is between 26500 - 27500 £ per year.
Formby Manor is a purpose-built care home facility situated in Formby, Merseyside.
The home is registered to provide care to 76 residents who have a variety of needs including residential, nursing and dementia residential.
The home meets all CQC requirements and provides the highest standards of safety, comfort and care to residents.
The home reflects the Lovett Care vision of providing the highest standards of safety, comfort and care.
We invest in the latest technology and offer a purposeful programme of daily activity and gentle exercise to enhance the experience, care and wellbeing of our residents.
All team members are hand selected for their warmth and passion; they have a full induction and ongoing training from our in-house trainers.
Across Lovett Care all of our staff are paid the national minimum wage or above.
We are seeking to appoint a kind, caring and organised
Hospitality Assistant to join our team.
To ensure that residents and visitors to the Home receive an efficient food service, maintaining a clean working environment within the dining room and server at all times.
We have a
30 hour fixed-term contract available with an hourly rate of £12.71! Shift times are 0800-1900, with alternate weekend working.
Please be aware that this vacancy is for a fixed-term contract of up 12 months to cover maternity leave in the home.
Role Responsibilities
- Ensure there is a provision of high standard of hospitality service.
- Support and assist visitors.
- Inform the Chef of any individual requirements of residents.
- Following cleaning schedules and procedures, as per company HACCP.
- To ensure that all training given is adhered to.
- Ensure records and reports are properly written up.
- Take responsible for promoting safeguarding the welfare of adults that the post holder is responsible for or comes into contact with.
Skills and experience required
- Hospitality or catering experience is desirable.
- Previous experience working in a care setting is desirable.
- Ability to effectively communicate with other members of the team.
- Prepared to participate in the activities organised in the Home.
- The Benefits
- Opportunities to progress through our career paths into more senior and management roles
- 5.6 weeks annual leave per annum
- Paid DBS
- Uniform provided
- Paid training
- Refer a friend referral scheme, for the following roles only – Registered Nurse, Team Leader/Senior Care Assistant and Care Assistant
- Excellent induction programme for new starters
- A rewarding career with lots of opportunities to progress within the company
- Ongoing support and training for nationally recognised qualifications
- A competitive rate of pay
- Cycle to work scheme
- Wellbeing programmes
- Recognition awards – employee of the month and golden tickets
- Ongoing career development
- Travel plan – walk or ride a bike and get a free meal that day
- Pension scheme
- Early Pay - access to your money as you earn (pay advance)
- About Lovett Care
At Lovett, we believe our elders deserve more.
Not out of duty or pity, but because they've earned it, and because the good life doesn't stop at 80, 90, or 100.
We believe in more…More dignity in everyday care.
More respect in every interaction.
More friendship, joy, and belonging.
More moments that matter.
Our homes aren't waiting rooms.
They're communities where people thrive, where days are full of possibility, voices are heard, and the wonder of people shines through in every conversation, every shared meal, every burst of laughter down the hall.
When you choose Lovett, you're choosing a place that sees your loved one as we see our own elders: as people who still have everything to give, and everything to gain.
We are Lovett.
We believe in more for our elders.
This position is subject to a DBS check
Hospitality Assistant (FTC Up to 12 Months) in Liverpool employer: Lovett Care Group
At Lovett Care, we pride ourselves on being an exceptional employer that values compassion and leadership in our Team Leaders. Located in the vibrant community of Kings Hill, our brand-new care home offers a supportive work culture, opportunities for professional growth, and a commitment to delivering high-quality care. With a focus on employee wellbeing, competitive pay, and a friendly interview process, we ensure that our staff can thrive while making a meaningful impact in the lives of our residents every day.
StudySmarter Expert Advice🤫
We think this is how you could land Hospitality Assistant (FTC Up to 12 Months) in Liverpool
✨Get Your Foot in the Door with Walk-Ins
In the hospitality and food service game, a personal touch goes a long way. Instead of waiting for listings, why not walk into local restaurants, cafes, or hotels? Bring your best smile and a CV, and show them that you're eager to join their team right on the spot!
✨Tap into Seasonal Hiring Trends
With temporary roles often popping up during busy seasons, like summer or festive times, keep an eye out for openings as these businesses ramp up. Joining local community groups on social media can also help you stay ahead of the game: think pop-up events, seasonal fairs, or any openings in your area!
✨Utilise Your Network in the Industry
We all know people in the hospitality world, right? Now's the time to message those friends or acquaintances who might already be working in restaurants or bars. They could give you the insider scoop on who’s hiring or even put in a good word for you – it’s all about that inside connection!
✨Apply Through Us for Quick Visibility
Don't forget you can apply for temporary roles directly through our website! It’s not just about the big chain restaurants; many smaller, local places look there for quick hires. Plus, it helps us get you on the radar of employers looking for passionate workers like you, so what are you waiting for?
We think you need these skills to ace Hospitality Assistant (FTC Up to 12 Months) in Liverpool
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality-food-service game, your ability to connect with customers is key. Make sure to highlight any relevant experience in your CV, like working in cafes or restaurants, and emphasise your skills in teamwork and communication. Don't forget to mention any customer service training or certifications you've got under your belt!
Flexibility is Your Best Friend:Since this is a temporary role, you'll want to showcase your flexibility in your application. In your cover letter, mention your availability and willingness to work various shifts, including weekends or holidays. Employers love knowing they can rely on you during busy periods!
Bring Your Personality to the Front:In hospitality, it's not just about what you can do; it's about who you are! Let your personality shine through in your cover letter. A warm, engaging tone can really make your application stand out and show your potential to create a welcoming atmosphere for customers.
Include Relevant References:References can make a huge difference in the hospitality-field. Consider including a couple of references from previous employers or colleagues in your CV who can vouch for your customer service skills and ability to thrive in fast-paced environments. This adds credibility and elevates your application!
How to prepare for a job interview at Lovett Care Group
✨Show Off Your Customer Service Skills
In the hospitality-food-service sector, it's all about the customer experience. Be ready to discuss specific examples where you've gone above and beyond for a customer or handled a difficult situation. They’ll appreciate knowing that you can keep your cool and maintain a positive attitude even when things get a bit hectic!
✨Know Your Menu Inside and Out
Whether you're applying for a temporary role as a server or in the kitchen, it’s important to familiarise yourself with the menu and any signature dishes they serve at Lovett Care Group. During the interview, they might ask about your food and drink recommendations, so having a few tasty suggestions up your sleeve will show you're genuinely interested in contributing to the team.
✨Emphasise Your Flexibility
Temporary roles often require a bit of juggling with shifts and responsibilities. Be sure to convey your willingness to adapt and take on different roles as needed. Share instances where you’ve quickly switched tasks or taken the initiative to help out your colleagues, showing that you're a team player.
✨Dress the Part and Exude Personality
In hospitality, first impressions matter! Even for a temporary position, donning smart-casual attire can set the right tone. Plus, don't hold back on your personality – let your enthusiasm shine through, as they’re looking for someone who can mesh well with the team and create a welcoming atmosphere for guests.
