At a Glance
- Tasks: Lead a team to create exceptional dining experiences for residents in a luxury care home.
- Company: Join Lovett Care, where we believe in dignity and joy for our elders.
- Benefits: Enjoy 5.6 weeks annual leave, paid training, and opportunities for career progression.
- Other info: Dynamic work environment with ongoing support and recognition for your hard work.
- Why this job: Make a real difference in the lives of residents while developing your leadership skills.
- Qualifications: Experience in dining supervision and effective communication skills are essential.
The predicted salary is between 30240 - 40320 £ per year.
Chelmsford Manor Care Home is a brand-new, purpose-built luxury care home located on Galleywood Road in the vibrant city of Chelmsford.
Opening in 2026, the home has been thoughtfully designed to provide exceptional residential, dementia, nursing and respite care in an environment where comfort, dignity and independence are at the heart of everyday life.
Every detail has been carefully considered to create a welcoming home, combining elegant surroundings, innovative technology and compassionate, person-centred care to ensure residents receive the highest standards of support.
Situated within easy reach of Chelmsford city centre and surrounded by the beautiful Essex countryside, Chelmsford Manor offers the perfect balance of tranquillity and convenience.
The home will feature bright, contemporary living spaces, beautifully landscaped gardens, stylish communal lounges and a range of luxury amenities designed to encourage social connection, wellbeing and meaningful experiences.
As part of the local community, Chelmsford Manor will provide residents with a place where they can continue to live fulfilling lives while enjoying the reassurance of expert care delivered by a dedicated and passionate team.
We are seeking to appoint a kind, caring and motivated Head of Hospitality to join our team.
To be responsible for organising the Hospitality Assistants and Care Assistants to enable the dining experience for our residents to be smooth and efficient at all times.
You are responsible for dining room preparation, cleanliness and set up, for ensuring that the meals are served in a timely, presentable and in a correct manner.
This role is an exciting role leading a team of Hospitality Assistants including rotas, training, supervisions.
We have a 40 hour contract available with an hourly rate of £14.50!
Shift times are 0800-1900, with alternate weekend working.
Role Responsibilities
- Ensure there is a provision of high standard of hospitality service.
- Support andassistvisitors.
- Inform the Chef of any individual requirements of residents.
- Following cleaning schedules and procedures, as per company HACCP.
- To ensure that all training given is adhered to.
- Ensure records and reports areproperly writtenup e. g. cleaning schedules, work sheets, fridge temperatures and that all HACCP paperwork is completed.
- Manage, allocatedutiesand supervise the hospitality team ensuring a quality delivery of care for the duration of the shift.
- Coach staff andparticipatein ongoing development of staff.
- Take responsible for promoting safeguarding the welfare of adults that the post holderis responsible fororcomes into contact with.
Skills and experience required
- Dining or Restaurant Supervisor experience is essential.
- Previousexperience working in a care setting is desirable.
- Ability to effectively communicate with other members of the team is essential.
- Participation in activities organised in the Home is essential.
- The Benefits
- Opportunities to progress through our career paths into more senior and management roles
- 5.6 weeks annual leave per annum
- Paid DBS
- Uniform provided
- Paid training
- Refer a friend referral scheme, for the following roles only – Registered Nurse, Team Leader/Senior Care Assistant and Care Assistant
- Excellent induction programme for new starters
- A rewarding career with lots of opportunities to progress within the company
- Ongoing support and training for nationally recognised qualifications
- A competitive rate of pay
- Cycle to work scheme
- Wellbeing programmes
- Recognition awards – employee of the month and golden tickets
- Ongoing career development
- Travel plan – walk or ride a bike and get a free meal that day
- Pension scheme
- Early Pay- access to your money as you earn (pay advance)
- About Lovett Care
At Lovett, we believe our elders deserve more.
Not out of duty or pity, but because they've earned it, and because the good life doesn't stop at 80, 90, or 100.
We believe in more…More dignity in everyday care.
More respect in every interaction.
More friendship, joy, and belonging.
More moments that matter.
Our homes aren't waiting rooms.
They're communities where people thrive, where days are full of possibility, voices are heard, and the wonder of people shines through in every conversation, every shared meal, every burst of laughter down the hall.
When you choose Lovett, you're choosing a place that sees your loved one as we see our own elders: as people who still have everything to give, and everything to gain.
We are Lovett.
We believe in more for our elders.
This position is subject to a DBS check
Head of Hospitality in Chelmsford employer: Lovett Care Group
At Chelmsford Manor Care Home, we pride ourselves on being an exceptional employer that values compassion and community. Our vibrant work culture fosters personal growth through ongoing training and career advancement opportunities, all while providing a supportive environment where every team member can thrive. Located in the beautiful Essex countryside, our luxury care home offers a unique chance to make a meaningful impact in the lives of our residents, ensuring they enjoy dignity and independence in a welcoming setting.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Hospitality in Chelmsford
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Lovett Care Group. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Lovett Care Group
Don't be shy about reaching out to Lovett Care Group directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Head of Hospitality in Chelmsford
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Lovett Care Group and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Lovett Care Group
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
