At a Glance
- Tasks: Lead a dedicated housekeeping team to maintain high cleanliness standards in a luxury care home.
- Company: Eden Manor, a caring and supportive environment for residents.
- Benefits: Competitive pay, 5.6 weeks annual leave, paid training, and career progression opportunities.
- Other info: Join a passionate team committed to providing exceptional care and support.
- Why this job: Make a real difference in residents' lives while working in a warm community.
- Qualifications: Experience in commercial cleaning and team management required.
Eden Manor is a luxury purpose-built care home facility providing care for up to 80 residents, the home is designed for people requiring Residential, Dementia and End of Life care.
Situated in a quiet residential area within the Morton area of Carlisle in Cumbria, the home provides residents with a peaceful environment, the home is surround by beautifully landscaped gardens and Chances Park.
The home offers a supportive environment with 80 En-Suite bedrooms and comfortable lounge and dining areas.
Our dedicated teams are hand selected through a rigorous recruitment process to ensure we meet the resident’s individual care and social needs and provide an exceptional level of care, Eden Manor only employs permanent team members and has had 0 agency usage since opening in 2022.
The home proudly embodies the Lovett Care commitment to excellence, ensuring a warm, welcoming environment where residents feel valued and supported.
Eden Manor has a dedicated activities and well-being team who cover a 7 day period to provide engagement and socialisation to all who live in the home and the local community.
The home reflects the Lovett Care vision of providing the highest standards of safety, comfort and care.
We invest in the latest technology and offer a purposeful programme of daily activity and gentle exercise to enhance the experience, care and wellbeing of our residents.
All team members are hand selected for their warmth and passion; they have a full induction and ongoing training from our in-house trainers.
Across Lovett Care all of our staff are paid the national minimum wage or above.
We are seeking to appoint a caring, motivated and experienced Head Housekeeper to join our team.
To oversee and ensure that the standard of cleanliness and hygiene within the Home is maintained to the highest level and within the Lovett Care specification.
We have a 40 hours contract available with an hourly rate of £13.75.
Shift times are 0800-1630, with alternate weekend working.
Role Responsibilities
- To contribute to the achievement of the Home’s standards for Housekeeping.
- To undertake general cleaning tasks.
- Manage, allocatedutiesand supervise the housekeeping team ensuring a quality delivery of service for the duration of each shift.
- Promote best practice throughout the team.
- Complete all orders in line with company policy.
- Complete a full deep clean schedule.
- Ensure the working environment is free from hazards and be aware of the risks when using the equipment.
- Take responsible for promoting and safeguarding the welfare of adults that the post holderis responsible fororcomes into contact with.
Skills and experience required
- Background in commercial cleaning in a hotel, careor hospital environment.
- ·Experience in managing a team of housekeepers.
- ·Excellent communication and organisation skills.
- ·Experience of Auditing and stock control and legislation e. g. COSHH.
- The Benefits
- Opportunities to progress through our career paths into more senior and management roles
- 5.6 weeks annual leave per annum
- Paid DBS
- Uniform provided
- Paid training
- Refer a friend referral scheme, for the following roles only – Registered Nurse, Team Leader / Senior Care Assistant and Care Assistant
- Excellent induction programme for new starters
- A rewarding career with lots of opportunities to progress within the company
- Ongoing support and training for nationally recognised qualifications
- A competitive rate of pay
- Cycle to work scheme
- Wellbeing programmes
- Recognition awards – employee of the month and golden tickets
- Ongoing career development
- Travel plan – walk or ride a bike and get a free meal that day
- Pension scheme
- Early Pay- access to your money as you earn (pay advance)
At Lovett, we believe our elders deserve more.
Not out of duty or pity, but because they've earned it, and because the good life doesn't stop at 80, 90, or 100.
We believe in more…More dignity in everyday care.
More respect in every interaction.
More friendship, joy, and belonging.
More moments that matter.
Our homes aren't waiting rooms.
They're communities where people thrive, where days are full of possibility, voices are heard, and the wonder of people shines through in every conversation, every shared meal, every burst of laughter down the hall.
When you choose Lovett, you're choosing a place that sees your loved one as we see our own elders: as people who still have everything to give, and everything to gain.
We are Lovett.
We believe in more for our elders.
This position is subject to a DBS check
Head Housekeeper in Carlisle employer: Lovett Care Group
At Lovett Care, we pride ourselves on being an exceptional employer that values compassion and leadership in our Team Leaders. Located in the vibrant community of Kings Hill, our brand-new care home offers a supportive work culture, opportunities for professional growth, and a commitment to delivering high-quality care. With a focus on employee wellbeing, competitive pay, and a friendly interview process, we ensure that our staff can thrive while making a meaningful impact in the lives of our residents every day.
StudySmarter Expert Advice🤫
We think this is how you could land Head Housekeeper in Carlisle
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Lovett Care Group. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Lovett Care Group
Don't be shy about reaching out to Lovett Care Group directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Head Housekeeper in Carlisle
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Lovett Care Group and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Lovett Care Group
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
