At a Glance
- Tasks: Assist customers with visa applications and ensure a smooth experience.
- Company: Dynamic team in Wandsworth offering a supportive work environment.
- Benefits: Earn £15 per hour plus holiday pay, with flexible hours.
- Other info: Opportunity for extension after 3 months in a friendly team.
- Why this job: Make a difference by helping people navigate their visa processes.
- Qualifications: Experience in customer service and a valid DBS certificate required.
The predicted salary is between 15 - 15 £ per hour.
Location: Wandsworth
Pay: £15 per hour + holiday pay accrual
Duration: 3 months with possibility of extension
Hours: 20/24 hours per week, rota basis Monday to Friday: Monday -Friday 7:45am -11:45am and every other Saturday from 8:45am -12:45pm
Requirement: Valid DBS certificate
Start: Immediate availability essential
About the Role
We're looking for a personable, proactive, and adaptable Customer Service Representative to support the day-to-day processing of visa applications and renewals. You'll be the first point of contact for applicants, ensuring a smooth, professional, and positive experience throughout their visit.
What You'll Be Doing
- Greeting and assisting customers throughout the application process
- Supporting applicants with completing and checking forms
- Collecting biometric data and required documentation
- Following structured administrative and filing procedures
- Using a computer-based system to guide workflow
- Handling customer queries and complaints with diplomacy and confidence
What We're Looking For
You'll thrive in this role if you have: Proven experience in a customer-facing role.
Temporary Customer Service Representative - Wandsworth employer: Lovesuccess
At Love Success, we pride ourselves on being an excellent employer, offering a vibrant work culture that thrives on diversity, equity, and inclusion. Our team members benefit from comprehensive training and development opportunities, ensuring personal and professional growth while working in a dynamic FMCG environment in Wimbledon. Join us to make a meaningful impact in recruitment and enjoy the support of a collaborative team dedicated to your success.
