At a Glance
- Tasks: Support customers through the probate process with expert guidance and outstanding service.
- Company: Love Success, a top recruitment agency in London focused on diversity and inclusion.
- Benefits: Competitive pay, full training, career progression, and a supportive team environment.
- Other info: Dynamic role with opportunities for growth in a collaborative setting.
- Why this job: Make a meaningful difference during sensitive times while achieving personal and team targets.
- Qualifications: Sales or customer service experience, excellent communication skills, and a compassionate approach.
The predicted salary is between 17.94 - 17.94 £ per hour.
Temporary Probate Sales Consultant
Pay
£17.94 per hour plus commission
Hours
9am-5:30pm (Monday to Friday)
Woking Model
Minimum of 3 days in the office (Ideally 5)
Nearest stations
London Bridge, Southwark, Waterloo
Are you a results-driven sales professional who thrives on helping people?
We are looking for a compassionate Probate Sales Consultant to support customers through the probate process, providing expert guidance while delivering an outstanding customer experience in a rewarding, target-driven environment.
About the Role
This is a customer-focused sales role where you will be the first point of contact for individuals seeking guidance with probate and estate administration.
This role involves speaking with people during highly emotional and sensitive situations.
It requires resilience, professionalism and the ability to remain calm and compassionate while managing complex conversations.
In return, it offers the opportunity to make a genuine difference to customers during an important stage of their lives.
You will be trusted to manage customer conversations with flexibility and authenticity, supported by training, technology and a collaborative team environment.
Key Responsibilities
- Act as the first point of contact for customers following a bereavement via phone, email and online communication channels.
- Understand each customer's circumstances and recommend appropriate probate and estate administration services.
- Conduct consultations, explain service options clearly and provide quotations to help customers make informed decisions.
- Manage the customer journey from initial enquiry through to service instruction, ensuring a seamless and supportive experience.
- Achieve individual and team performance targets relating to customer engagement, conversion and satisfaction while maintaining high service standards.
- Maintain accurate, confidential customer records and update CRM systems accordingly.
- Identify opportunities to improve processes, customer resources and overall service delivery.
- Work collaboratively with colleagues across different teams to improve efficiency and customer outcomes.
- Demonstrate initiative, accountability and a proactive approach to problem-solving.
About You
- Excellent communication and interpersonal skills with the ability to build trust quickly.
- Previous experience in sales, customer service or another target-driven, customer-facing role.
- Compassionate and empathetic, with the confidence to support customers during sensitive conversations.
- Commercially aware and motivated to achieve performance targets while always acting in the customer's best interests.
- Resilient, adaptable, and able to remain calm under pressure.
- Highly organised with strong attention to detail and the ability to manage multiple priorities.
- Proactive, solutions-focused and committed to continuous improvement.
- Confident using CRM systems and other business technology.
- A collaborative team player with a positive attitude and a genuine desire to help others.
What We Offer
- Full training and ongoing development in probate and estate administration.
- Opportunities for career progression within a growing business.
- Supportive and collaborative team environment.
- The opportunity to make a meaningful difference by supporting customers during an important life event.
If you have a background in sales, customer service or a consultative role and are passionate about supporting people through sensitive situations, we'd love to hear from you.
Love Success is a top recruitment agency based in London, dedicated to connecting exceptional administrative and office support staff with the leading businesses across London and the UK.
Whether you're a candidate seeking Personal Assistant roles in London or an employer looking to hire administrative and office support staff, our agency provides high-quality recruitment services tailored to your needs.
At Love Success, we champion diversity, equity, and inclusion, embedding these values into every aspect of our operations.
Our unwavering commitment to these principles is evident in our recruitment practices and our comprehensive training and development programs.
We partner with organisations that share our dedication to fostering diverse and inclusive workplaces, where individuals can be their true selves in the workplace.
Together, we strive to promote equality and create opportunities for all.
Love Success is proud to serve as an Employment Agency for this vacancy.
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Temporary Probate Sales Consultant in London employer: Lovesuccess
Join a leading private equity-backed financial services firm in Swindon as an Executive Assistant to the CFO, where you will thrive in a dynamic and fast-paced environment. Enjoy a competitive salary, hybrid working arrangements, and the chance to engage with Board-level activities while building strong relationships with senior stakeholders. This role offers exceptional growth opportunities within a supportive culture that values diversity, equity, and inclusion, making it an ideal place for ambitious professionals seeking meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land Temporary Probate Sales Consultant in London
✨Get Involved in Local Networking Events
Sales and business development thrive on personal connections, so hit up local networking events! These gatherings are a goldmine for temporary roles, allowing us to meet potential employers like Lovesuccess in person and leave a memorable impression.
✨Leverage Industry-Specific Job Boards
Jump onto job boards tailored for sales roles like SalesGravy or AngelList. Temporary positions often pop up there, so keep your eyes peeled and apply directly to roles that excite you — this could fast-track your application with companies like Lovesuccess.
✨Perfect Your Elevator Pitch
In sales, we know how crucial first impressions are. Craft a snappy elevator pitch that highlights your strengths and your interest in temporary roles. That way, when you meet someone from Lovesuccess or another potential employer, you’re ready to wow them on the spot!
✨Follow Up and Stay Engaged
After applying for a temporary position, don’t sit back and wait! Shoot a follow-up email about a week later. This shows your enthusiasm for the role at Lovesuccess and helps keep you on their radar — you might just make the right kind of noise!
We think you need these skills to ace Temporary Probate Sales Consultant in London
Some tips for your application 🫡
Show Off Your Sales Skills:In sales and business development, it's all about proving you can drive results. Make sure your CV highlights any previous experience in hitting targets or boosting sales. Numbers really speak — include any sales figures or goals you've smashed to grab our attention!
Tailor Your Cover Letter to the Role:This is your chance to shine! Talk about why you're excited about the temporary role at Lovesuccess and how your skills can help us thrive. We want to see your motivation and how you can bring value to our team in a short period.
Highlight Your Relationship-Building Skills:Sales is all about connections. In your application, don't forget to mention your ability to build relationships with clients or colleagues. Share any examples where you've successfully nurtured partnerships or handled client objections — these stories can really help us see your potential.
Be Clear About Your Availability:Since this is a temporary position, let us know when you're available to start and how flexible you are with hours. This clarity helps us assess how well you fit into our immediate needs at Lovesuccess!
How to prepare for a job interview at Lovesuccess
✨Know Your Numbers
In sales and business development, being numbers-savvy is crucial. Brush up on key metrics like conversion rates and sales growth percentages that are relevant to the role at Lovesuccess. It’s all about showing you can analyse data to drive better decisions.
✨Be Prepared for Role-Play Scenarios
Expect role-play scenarios where you're asked to sell a product or handle objections. It’s a great chance to showcase your communication skills and your approach to overcoming challenges. Practice these with a friend or in front of the mirror – it can really help you feel at ease during the interview!
✨Highlight Flexibility and Adaptability
Since this is a temporary gig, emphasise your adaptability and willingness to jump in quickly. Share examples of how you've successfully adjusted to changes in previous roles or projects. Lovesuccess will want to know you're ready to hit the ground running.
✨Showcase Your Network and Collaborations
Temporary roles often require a strong network. Bring up any partnerships or connections you have that could benefit Lovesuccess. Whether it’s past clients or industry contacts, showing you can leverage relationships is a big plus in sales!
