Temporary Customer Service Associate
Role Overview
Hours: 8.45am - 5:15pm
Location: London Bridge
Working Model: Fully on-site, Monday - Friday
Duration: 3 months
Pay: £115.38 per day
Are you a compassionate communicator with a talent for supporting customers through sensitive conversations? Our client, a respected and leading legal services provider based near London Bridge, is seeking a Temporary Customer Service Associate to join their warm and dedicated team.
This is a fantastic opportunity to make a meaningful impact while working in a supportive, people-focused environment.
What You'll Be Doing
Engage with customers and clients to address any queries relating to services and offer empathetic and thoughtful support.
Accurately documenting customer interactions on CRM systems, while maintaining strict confidentiality.
Develop a deep industry knowledge to accurately guide customers towards the right products and services with clarity and confidence.
Handling customer concerns with sensitivity, escalating cases where appropriate.
Sharing customer feedback to help enhance services and improve the overall experience.
Collaborating with colleagues to uphold a high standard of service and contribute to team-wide insights.
What You'll Bring
Strong written and verbal communication skills, with a natural ability to show empathy.
A commitment to confidentiality and safeguarding personal information.
Confidence managing a high-volume workload while maintaining exceptional attention to detail.
An eager and willing to learn approach.
Ready to Make a Difference?
If you have the relevant experience and a passion for delivering compassionate customer care, we'd love to hear from you. Apply today and help support individuals during some of their most important life decisions.
Love Success is a top recruitment agency based in London, dedicated to connecting exceptional administrative and office support staff with the leading businesses across London and the UK. Whether you're a candidate seeking Personal Assistant roles in London or an employer ...
Temporary Customer Service Associate in London employer: Lovesuccess
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