At a Glance
- Tasks: Support customers through the probate process with expert guidance and outstanding service.
- Company: Love Success, a top recruitment agency in London focused on diversity and inclusion.
- Benefits: Competitive pay, full training, career progression, and a supportive team environment.
- Other info: Join a growing business with opportunities for personal and professional development.
- Why this job: Make a real difference by helping people during sensitive times while achieving your sales targets.
- Qualifications: Experience in sales or customer service with a passion for helping others.
The predicted salary is between 17.94 - 17.94 £ per hour.
Pay: £17.94 per hour plus commission
Hours: 9am-5:30pm (Monday to Friday)
Woking Model: Minimum of 3 days in the office (Ideally 5)
Nearest stations: London Bridge, Southwark, Waterloo
Are you a results-driven sales professional who thrives on helping people? We are looking for a compassionate Probate Sales Consultant to support customers through the probate process, providing expert guidance while delivering an outstanding customer experience in a rewarding, target-driven environment.
About the Role
This is a customer-focused sales role where you will be the first point of contact for individuals seeking guidance with probate and estate administration. You will be trusted to manage customer conversations with flexibility and authenticity, supported by training, technology and a collaborative team environment.
Key Responsibilities
- Act as the first point of contact for customers following a bereavement via phone, email and online communication channels.
- Conduct consultations, explain service options clearly and provide quotations to help customers make informed decisions.
- Achieve individual and team performance targets relating to customer engagement, conversion and satisfaction while maintaining high service standards.
- Maintain accurate, confidential customer records and update CRM systems accordingly.
- Previous experience in sales, customer service or another target-driven, customer-facing role.
- Commercially aware and motivated to achieve performance targets while always acting in the customer's best interests.
- Confident using CRM systems and other business technology.
- A collaborative team player with a positive attitude and a genuine desire to help others.
What We Offer
- Full training and ongoing development in probate and estate administration.
- Opportunities for career progression within a growing business.
If you have a background in sales, customer service or a consultative role and are passionate about supporting people through sensitive situations, we'd love to hear from you.
At Love Success, we champion diversity, equity, and inclusion, embedding these values into every aspect of our operations. Our unwavering commitment to these principles is evident in our recruitment practices and our comprehensive training and development programs. We partner with organisations that share our dedication to fostering diverse and inclusive workplaces, where individuals can be their true selves in the workplace.
Sales Negotiator - Estate in London employer: Lovesuccess
Join a leading private equity-backed financial services firm in Swindon as an Executive Assistant to the CFO, where you will thrive in a dynamic and fast-paced environment. Enjoy a competitive salary, hybrid working arrangements, and the chance to engage with Board-level activities while building strong relationships with senior stakeholders. This role offers exceptional growth opportunities within a supportive culture that values diversity, equity, and inclusion, making it an ideal place for ambitious professionals seeking meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Negotiator - Estate in London
✨Get Involved in Local Property Events
Dive into local property expos and networking events! Real estate thrives on connections, so attending these events helps us meet potential employers and industry leaders, plus it's a chance to show off your enthusiasm for the field.
✨Connect with Local Agents on Social Media
Follow and engage with local real estate agents and firms on platforms like Instagram and LinkedIn. Sharing their posts and commenting with your insights can put you on their radar and might even lead to job opportunities at companies like Lovesuccess.
✨Don’t Underestimate the Power of Cold Outreach
Got your eye on a specific company like Lovesuccess? Don't hesitate to send a direct message or an email expressing your interest. Personalise your approach, maybe mentioning a recent listing or project of theirs, and it could set you apart from other candidates.
✨Utilise Property Management Platforms
Check out property management platforms and job boards tailored for the real estate sector. They often have exclusive listings, especially for full-time roles. Don't forget to visit Lovesuccess's careers page directly; we love seeing passionate candidates applying through our website!
We think you need these skills to ace Sales Negotiator - Estate in London
Some tips for your application 🫡
Show Your Real-Estate Savvy:When crafting your CV and cover letter, make sure to highlight any relevant experience in the real estate sector. If you've done internships, assistant roles, or even relevant coursework, lay it out clearly. We want to see your familiarity with market trends, property management, or any sales experience you've got under your belt!
Quantify Your Achievements:In real estate, numbers speak volumes! When detailing your past roles, use concrete figures to demonstrate your achievements. For example, mention how many properties you sold, the percentage increase in client satisfaction, or any successful negotiations. These metrics can give your application that extra punch it needs!
Tailor Your Documents for the Job:Every application should feel personal. When applying for the Sales Negotiator - Estate role at Lovesuccess, tweak your CV to focus on aspects that are important to them. If they value client relationships, emphasise your interpersonal skills. We want to see you aligning your experiences with what they're looking for!
Keep It Professional Yet Approachable:While we want you to show off your expertise, don't forget to let your personality shine through in your cover letter. A touch of friendliness can set you apart, especially in real estate where client interaction is key. Show that you're ready not just to work with the property but also with people!
How to prepare for a job interview at Lovesuccess
✨Know Your Market Trends
In real estate, it’s all about staying ahead of the curve. Make sure we brush up on the latest market trends in the area where Lovesuccess operates. Being able to discuss local property values, demand, and upcoming developments will show that we’re not just interested in the job, but genuinely invested in the industry.
✨Prepare for Scenario Questions
Expect some scenario-based questions during the interview. We might get asked how we’d handle different client situations or property evaluations. Preparing our responses for common real estate scenarios not only demonstrates our problem-solving skills but also shows that we can think on our feet in a client-facing role.
✨Showcase Your Connections
In full-time real estate, networking is key! Let’s think about our connections in the industry and what we can bring to Lovesuccess. Whether it’s insights on prospective clients or relationships with local contractors, talking about these experiences can set us apart from other candidates.
✨Demonstrate Technical Savvy
Familiarity with different real estate software tools is a big plus. We should be ready to discuss any platforms we've used, whether it's for property management, CRM, or data analysis. Being comfortable with technology not only makes us more efficient, but also shows that we’re adaptable to the tools used at Lovesuccess.
