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For Companies At a Glance
- Tasks: Lead the store, deliver exceptional customer experiences, and achieve sales goals.
- Company: Lovepop creates magical paper art cards and gifts, featured on Shark Tank.
- Benefits: Enjoy competitive pay, bonuses, and a vibrant team culture.
- Why this job: Join a mission-driven company focused on creating magical moments for customers.
- Qualifications: Strong leadership skills and experience in retail operations are essential.
- Other info: Full-time role with opportunities for personal and professional growth.
The predicted salary is between 36000 - 60000 £ per year.
Lovepop is on a mission to create one billion magical moments. We combine art and engineering to create the most magical paper art cards and gifts. Featured on Shark Tank in 2015, Lovepop has become one of the top 10 Shark Tank investments in lifetime revenue. Lovepop consistently ranks in the top Google results for cards online, enjoys 18% national brand awareness, and has helped its customers create over 50 million magical moments. Our vision is to be the #1 online card destination for cards and we are building the team of A+ talent that will take us there.
The mission of this position is to lead the store to sustained success by delivering exceptional customer experiences, achieving and exceeding sales and payroll goals, and fostering a high-performing, engaged team. This role is critical in creating a magical and welcoming environment for customers while maintaining operational excellence, driving business growth through strategic planning and execution, and ensuring the store meets its financial objectives. By setting a standard of excellence in sales leadership, team development, and business management, the manager ensures the store's continued success and alignment with the company's vision and values.
Accountabilities
- Sales Leadership and Customer Experience: Lead by example as a top-performing sales contributor, spending 80% of working hours providing sales floor coverage. Drive and exceed sales targets across multiple metrics while supporting staff in achieving their personal goals. Drive customer traffic through centre partnership, community engagement, and collaboration with nearby businesses.
- Team Development and Operations Management: Focus on team development through training, leadership, and fostering a thriving team culture by identifying and nurturing top talent. Efficiently manage daily store operations, including inventory organization, weekly procurement, and maintaining the location to the highest company standards. Create and manage staff schedules to optimize productivity and customer service, stepping in to cover shifts as needed.
- Business Performance and Talent Management: Maintain the store to the highest company standards, including inventory management, organization, and visual standards. Leverage company systems to conduct business analysis, identify trends, and develop actionable plans to achieve and exceed business goals. Ensure the store meets both sales and payroll goals by monitoring metrics and adjusting staffing and operations as necessary.
Qualifications
- Sales and Leadership Excellence: Proven track record as a top performer with strong leadership skills to train, mentor, and develop high-performing teams while fostering a positive culture.
- Operational and Financial Acumen: Experience managing store operations, including scheduling, inventory, and achieving sales and payroll goals. Proficient in analyzing performance metrics and performance management.
- Adaptability and Problem-Solving: Strong problem-solving skills with the ability to adapt to dynamic schedules and ensure seamless store operations during unexpected changes.
Lovepop Values:
- Engineering: Curiosity to discover how the world works.
- Hunger: Desire to take on more than is expected.
- Magic: Delivering unexpected experiences.
- Connection: Building relationships with each other.
The expected OTE (on target earnings) range for the role is listed above. OTE includes base compensation, and if applicable bonus and/or commission payments, assuming targets are met at plan values. Actual compensation will depend on various factors unique to each candidate, including skill set, experience, qualifications, location, and other job-related reasons.
Seniority level: Not Applicable
Employment type: Full-time
Job function: General Business, Management, and Business Development
Industries: Retail
Store Leader employer: Lovepop
Contact Detail:
Lovepop Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Leader
✨Tip Number 1
Familiarise yourself with Lovepop's unique products and their mission to create magical moments. Understanding their brand story will help you connect with the company's values during your interactions.
✨Tip Number 2
Demonstrate your sales leadership skills by preparing examples of how you've successfully driven sales in previous roles. Be ready to discuss specific strategies you used to exceed targets and engage your team.
✨Tip Number 3
Showcase your operational expertise by discussing your experience with inventory management and scheduling. Highlight any tools or systems you've used to optimise store performance and enhance customer experiences.
✨Tip Number 4
Prepare to discuss how you foster a positive team culture and develop talent. Share examples of how you've mentored team members and created an engaging work environment that aligns with Lovepop's values.
We think you need these skills to ace Store Leader
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Store Leader at Lovepop. Highlight your experience in sales leadership, team development, and operational management in your application.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with Lovepop's values and the specific requirements of the Store Leader role. Use keywords from the job description to ensure your application stands out.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for creating exceptional customer experiences and your ability to lead a high-performing team. Share specific examples of how you've achieved sales targets and developed talent in previous roles.
Showcase Your Problem-Solving Skills: In your application, provide examples of how you've successfully navigated challenges in retail operations. Emphasise your adaptability and problem-solving abilities, as these are crucial for the Store Leader position.
How to prepare for a job interview at Lovepop
✨Show Your Sales Leadership Skills
As a Store Leader, you'll need to demonstrate your ability to drive sales and lead a team. Prepare examples of how you've exceeded sales targets in the past and how you motivated your team to achieve their goals.
✨Emphasise Customer Experience
Lovepop values exceptional customer experiences. Be ready to discuss how you've created welcoming environments for customers and any strategies you've implemented to enhance customer satisfaction.
✨Highlight Team Development Experience
This role requires fostering a high-performing team culture. Share your experiences in training and mentoring staff, and how you've identified and nurtured top talent in previous positions.
✨Demonstrate Operational Acumen
Understanding store operations is crucial. Be prepared to talk about your experience with inventory management, scheduling, and how you've used performance metrics to drive business success.
