At a Glance
- Tasks: Lead sales of beautiful new homes and provide excellent customer experiences.
- Company: Join Lovell, a leading provider of affordable homes with a commitment to innovation.
- Benefits: Enjoy bonuses, 26 days holiday, private medical insurance, and more perks.
- Other info: Be part of a diverse team that values inclusion and personal development.
- Why this job: Make a real impact by helping customers find their dream homes.
- Qualifications: Experience in customer-facing sales, ideally in new build homes.
The predicted salary is between 30000 - 40000 £ per year.
Permanent Contract Full Time 35 Hours per week (Thursday - Monday)
Are you passionate about providing an excellent customer experience? We have an exciting opportunity for a positive, self-motivated, compassionate, and committed people person to join our team as Sales Executive, someone to lead the sale of our beautiful new homes in and around Edinburgh. All our homes have been designed through our customers' eyes to offer a modern, fresh, and flexible approach.
Reporting to the Sales Manager / Regional Sales Director, you will be responsible for:
- Dealing with sales enquiries
- Maintaining the COINS/CRM Sales and Prospect workbench
- Proactively identifying and achieving sales through the Helping Hands and Part Exchange process
- Preparing reports as required
- Managing clients from their initial enquiry through the sales process to legal completion
The successful applicant will have experience in a customer-facing sales role, ideally selling new build homes. They will demonstrate a proven track record of achieving sales and excellent customer service and show an ability to work with our customers sensitively and patiently to develop trusting relationships which support the whole customer journey and 5* experience in purchasing their new home.
Achieving excellent results via customer satisfaction and the whole 'Customer Experience' in compliance with the New Homes Code Lovell Sales Policies and Procedures is essential, and delivering excellent customer satisfaction will be rewarded. Having your own transport and a full driving licence is essential.
Benefits:
- Bonus entitlement based on performance KPIs
- Holidays 26 days pro rata
- Life Assurance
- Pension
- Private medical insurance
- Ability to purchase additional holiday
- Access to discount portal
- Cycle to Work scheme
- The Lovell Way to EV Digital GP
- Employee assistance programme
- Sharesave scheme
As an Investors in People Gold award employer, Lovell is the UK's leading provider of mixed tenure affordable homes and has a reputation for innovation and excellence in the delivery of high-quality housing development and regeneration projects. We are committed to enhancing the communities in which we work, building quality homes for real people and looking after our own people; developing talent is key to achieving this. Lovell is an equal opportunities employer who encourages and values diversity and inclusion within our teams.
It is based on empowering colleagues to make decisions at a regional and local level, to challenge the status quo whilst working as a team to achieve our goals. We always do the right thing and make Lovell a great place to work for all.
Sales Executive - Weekends employer: Lovell
Lovell is an exceptional employer, renowned for its commitment to employee development and a supportive work culture. With a focus on providing a rewarding customer experience in the vibrant Edinburgh area, employees benefit from competitive bonuses, generous holiday allowances, and a range of health and wellness initiatives. As an Investors in People Gold award employer, Lovell fosters an inclusive environment where team members are empowered to grow and thrive while contributing to meaningful housing projects that enhance local communities.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Executive - Weekends
✨Tip Number 1
Get to know the company inside out! Research Lovell's values, projects, and community impact. This will help you connect your passion for customer experience with their mission during interviews.
✨Tip Number 2
Practice your pitch! Be ready to share specific examples of how you've provided excellent customer service in previous roles. Show us how you can create that 5* experience for customers buying new homes.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn. They can give you insider tips and maybe even put in a good word for you. Plus, it shows your genuine interest in the company!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining our team and ready to contribute to Lovell's success.
We think you need these skills to ace Sales Executive - Weekends
Some tips for your application 🫡
Show Your Passion:Let us see your enthusiasm for providing an excellent customer experience! In your application, share specific examples of how you've gone above and beyond for customers in the past. This will help us understand your commitment to delivering that 5* experience.
Tailor Your CV:Make sure your CV is tailored to the Sales Executive role. Highlight your experience in customer-facing sales, especially if you've sold new build homes. We want to see how your skills align with what we're looking for!
Be Clear and Concise:When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate a well-structured application that gets straight to the good stuff!
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you're keen on joining our team at Lovell!
How to prepare for a job interview at Lovell
✨Know Your Product Inside Out
Before the interview, make sure you understand the homes being sold and what makes them special. Familiarise yourself with the features, benefits, and the customer journey. This will help you answer questions confidently and show your passion for the product.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've provided excellent customer service. Think about how you handled difficult situations or went above and beyond for a customer. This will demonstrate your ability to create a positive customer experience, which is crucial for this role.
✨Be Ready to Discuss Sales Strategies
Think about your approach to sales and be prepared to discuss specific strategies you've used in previous roles. Whether it's building relationships or using CRM tools effectively, showing that you have a proactive mindset will impress the interviewers.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, sales targets, or how success is measured. This shows your genuine interest in the role and helps you assess if the company is the right fit for you.
