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- Tasks: Lead the sale of beautiful new homes and delight customers with their forever home.
- Company: Lovell is a leading provider of affordable homes, known for innovation and excellence.
- Benefits: Enjoy bonuses, 26 days holiday, private medical insurance, and a cycle to work scheme.
- Why this job: Join a supportive team focused on customer satisfaction and community enhancement.
- Qualifications: Experience in customer-facing sales, ideally in new build homes, and a full driving licence required.
- Other info: Lovell values diversity and empowers employees to make impactful decisions.
The predicted salary is between 28800 - 43200 £ per year.
Fixed Term Contract (6 months) - Full Time
We are currently looking for a positive, self-motivated, compassionate, and committed people person to join our team as Sales Executive - someone to lead the sale of our beautiful new homes. All our homes have been designed through our customer’s eyes to offer a modern, fresh, and flexible approach. We focus on delighting our customers with a home which matches their lifestyle, and we are looking for the right person to sell our customers their forever home.
The successful applicant will have experience in a customer facing sales role, ideally selling new build homes. They will demonstrate a proven track record of achieving sales and excellent customer service and show an ability to work with our customers sensitively and patiently to develop trusting relationships which support the whole customer journey and 5* experience in purchasing their new home.
Achieving excellent results via customer satisfaction and the whole 'Customer Experience' in compliance with the 'New Homes Code' Lovell Sales Policies and Procedures is essential and delivering excellent customer satisfaction will be rewarded. Having your own transport and a full driving licence is essential.
Benefits:
- Bonus entitlement based on performance KPIs
- Holidays - 26 days pro rata
- Life Assurance
- Pension
- Private medical insurance
- Ability to purchase additional holiday
- Access to discount portal
- Cycle to Work scheme and the Lovell Way to EV
- Digital GP
- Employee assistance programme
- Sharesave scheme
As an Investors in People Gold award employer, Lovell is the UK’s leading provider of mixed tenure affordable homes and has a reputation for innovation and excellence in the delivery of high-quality housing development and regeneration projects. We are committed to enhancing the communities in which we work, building quality homes for real people and looking after our own people; developing talent is key to achieving this. We understand that the success of our organisation comes from the strengths, skills and personalities of our people.
Lovell is an equal opportunities employer who encourage and value diversity and inclusion within our teams. The Lovell culture is one that has been successful for many years. It is based on empowering colleagues to make decisions at a regional and local level, to challenge the status quo whilst working as a team to achieve our goals, we always do the right thing and make Lovell a great place to work for all.
Sales Executive employer: Lovell
Contact Detail:
Lovell Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Executive
✨Tip Number 1
Familiarise yourself with the New Homes Code and Lovell's Sales Policies. Understanding these guidelines will not only help you align with the company's values but also demonstrate your commitment to providing excellent customer service during the interview.
✨Tip Number 2
Prepare to discuss your previous sales experiences in detail, especially those related to new build homes. Highlight specific examples where you achieved sales targets and how you built trusting relationships with customers to enhance their buying experience.
✨Tip Number 3
Showcase your understanding of the local housing market and trends. Being knowledgeable about the area where Lovell operates can set you apart, as it shows your dedication and ability to connect with potential buyers effectively.
✨Tip Number 4
Emphasise your people skills during the interview. Since the role requires a compassionate approach, be ready to share instances where you've successfully navigated sensitive customer interactions, demonstrating your ability to provide a 5-star customer experience.
We think you need these skills to ace Sales Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer-facing sales roles, especially if you've sold new build homes. Use specific examples to demonstrate your track record of achieving sales and providing excellent customer service.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for helping customers find their forever home. Mention how your skills align with the company's focus on customer satisfaction and the 'Customer Experience'.
Showcase Relevant Skills: In your application, emphasise your ability to build trusting relationships with customers. Highlight any experience you have in working sensitively and patiently with clients, as this is crucial for the role.
Proofread Your Application: Before submitting, carefully proofread your application for any errors or typos. A polished application reflects your attention to detail and professionalism, which are important traits for a Sales Executive.
How to prepare for a job interview at Lovell
✨Showcase Your Customer Service Skills
As a Sales Executive, your ability to connect with customers is crucial. Prepare examples of how you've successfully built relationships in previous roles, especially in customer-facing positions. Highlight any experiences where you went above and beyond to ensure customer satisfaction.
✨Understand the Product Inside Out
Familiarise yourself with the homes you'll be selling. Research the features, benefits, and unique selling points of the properties. Being knowledgeable will not only boost your confidence but also help you answer questions effectively during the interview.
✨Demonstrate Your Sales Achievements
Be ready to discuss your sales track record. Prepare specific metrics or examples that showcase your success in achieving sales targets. This will demonstrate your capability and commitment to delivering results, which is essential for this role.
✨Emphasise Your Teamwork and Adaptability
The company values collaboration and innovation. Share instances where you've worked as part of a team to achieve a common goal or adapted to changes in a fast-paced environment. This will show that you align with their culture and can contribute positively to the team.
