At a Glance
- Tasks: Lead sales of beautiful new homes and provide excellent customer experiences.
- Company: Lovell, a leading provider of affordable homes with a commitment to innovation.
- Benefits: Performance bonuses, 26 days holiday, private medical insurance, and more.
- Other info: Empowering work culture with opportunities for personal and professional growth.
- Why this job: Join a passionate team and help people find their dream homes.
- Qualifications: Experience in customer-facing sales, ideally in new build homes.
The predicted salary is between 30000 - 40000 £ per year.
Permanent Contract Full Time 35 Hours per week (Thursday - Monday).
Are you passionate about providing an excellent customer experience? We have an exciting opportunity for a positive, self-motivated, compassionate, and committed people person to join our team as Sales Executive, someone to lead the sale of our beautiful new homes in and around Edinburgh. All our homes have been designed through our customers' eyes to offer a modern, fresh, and flexible approach.
Reporting to the Sales Manager / Regional Sales Director, you will be responsible for:
- Dealing with sales enquiries
- Maintaining the COINS/CRM Sales and Prospect workbench
- Proactively identifying and achieving sales through the Helping Hands and Part Exchange process
- Preparing reports as required
- Managing clients from their initial enquiry through the sales process to legal completion
The successful applicant will have experience in a customer-facing sales role, ideally selling new build homes. They will demonstrate a proven track record of achieving sales and excellent customer service and show an ability to work with our customers sensitively and patiently to develop trusting relationships which support the whole customer journey and 5* experience in purchasing their new home.
Achieving excellent results via customer satisfaction and the whole 'Customer Experience' in compliance with the New Homes Code Lovell Sales Policies and Procedures is essential, and delivering excellent customer satisfaction will be rewarded. Having your own transport and a full driving licence is essential.
Benefits include:
- Bonus entitlement based on performance KPIs
- Holidays 26 days pro rata
- Life Assurance
- Pension
- Private medical insurance
- Ability to purchase additional holiday
- Access to discount portal
- Cycle to Work scheme
- Employee assistance programme
- Sharesave scheme
As an Investors in People Gold award employer, Lovell is the UK's leading provider of mixed tenure affordable homes and has a reputation for innovation and excellence in the delivery of high-quality housing development and regeneration projects. We are committed to enhancing the communities in which we work, building quality homes for real people and looking after our own people; developing talent is key to achieving this. Lovell is an equal opportunities employer who encourages and values diversity and inclusion within our teams.
It is based on empowering colleagues to make decisions at a regional and local level, to challenge the status quo whilst working as a team to achieve our goals. We always do the right thing and make Lovell a great place to work for all.
Sales Consultant - weekends only employer: Lovell
Lovell is an exceptional employer, renowned for its commitment to employee development and a supportive work culture. With a focus on providing a rewarding customer experience in the vibrant Edinburgh area, employees benefit from competitive bonuses, generous holiday allowances, and a range of health and wellness initiatives. As an Investors in People Gold award employer, Lovell fosters an inclusive environment where team members are empowered to grow and thrive while contributing to meaningful housing projects that enhance local communities.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Consultant - weekends only
✨Tip Number 1
Get to know the company inside out! Research Lovell's values, projects, and community impact. When you walk into that interview, you'll not only impress them with your knowledge but also show you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. Focus on how your past experiences align with the Sales Consultant role, especially your customer service skills and sales achievements.
✨Tip Number 3
Don’t forget to ask questions during the interview! This shows your enthusiasm and helps you gauge if Lovell is the right fit for you. Ask about their approach to customer experience or how they support their sales team in achieving targets.
✨Tip Number 4
Follow up after your interview! A quick thank-you email reiterating your interest in the role can set you apart from other candidates. Plus, it’s a great way to remind them of your passion for providing an excellent customer experience.
We think you need these skills to ace Sales Consultant - weekends only
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for providing an excellent customer experience shine through. We want to see that you're not just looking for a job, but that you're genuinely excited about helping people find their new homes.
Tailor Your CV:Make sure your CV highlights your experience in customer-facing sales roles, especially if you've sold new build homes before. We love seeing how your background aligns with what we do, so don’t be shy about showcasing your achievements!
Be Personable:In your cover letter, let us know a bit about you! We’re looking for someone who is positive and compassionate, so share a story or two that demonstrates your ability to build trusting relationships with customers.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Lovell!
How to prepare for a job interview at Lovell
✨Know Your Product Inside Out
Before the interview, make sure you understand the homes being sold and what makes them special. Familiarise yourself with the features, benefits, and the customer journey. This will help you answer questions confidently and show your passion for the product.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've provided excellent customer service. Think about how you handled difficult situations or built relationships with clients. This will demonstrate your ability to create a 5* experience for customers.
✨Be Ready to Discuss Sales Strategies
Think about your approach to sales and be prepared to discuss specific strategies you've used in previous roles. Highlight any experience with CRM systems or sales processes, especially if you've worked with new build homes before.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready to ask the interviewer. This shows your interest in the role and the company. You might ask about the team culture, training opportunities, or how success is measured in the sales process.
