Temporary Role
– Full Time –
40
hours
– FTC until 31 March 2027 Are you passionate about delivering exceptional customer service and making a real difference in local communities? We're
looking for a proactive and people-focused
Resident Liaison Officer
to join our refurbishment team and become the trusted link between residents, clients, and project teams. In this rewarding role,
you'll
guide residents through refurbishment works, providing outstanding communication, support, and reassurance at every stage of their journey.
You'll
organise resident engagement activities, manage customer enquiries, resolve concerns, and help achieve industry-leading satisfaction levels
. We're
seeking a confident communicator with strong organisational skills, customer care experience, and a passion for building positive relationships. Knowledge of housing refurbishment, CRM systems, and Microsoft Office applications would be
advantageous
.
If you thrive in a fast-paced environment, enjoy engaging with people, and want to contribute to successful projects that improve homes and communities,
we'd
love to hear from you. Apply today and make a lasting impact
. Benefits Holidays - 26 days
+ ability to
purchase
additional
holiday
(Pro-rated)
Annual bonus linked to company performance
Private medical insurance
Life Assurance
Pension
Digital GP
and
Employee
assistance
programme
(EAP)
Sharesave scheme
Access to our discount portal,
LifeStyle
Hub
As an Investors in People Gold award employer, Lovell is the UK's leading provider of mixed tenure affordable homes and has a reputation for innovation and excellence in the delivery of high-quality housing development and regeneration projects. We are committed to enhancing the communities in which we work, building quality homes for real
people
and looking after our own people; developing talent is key to achieving this. We understand that the success of our
organisation
comes from the strengths,
skills
and personalities of our people. Lovell is an equal
opportunities
employer who
encourage
and
value
diversity and inclusion within our teams. The Lovell
culture is one that has been successful for many years. It is based on empowering colleagues to make decisions at a regional and local level, and to challenge the status quo whilst working as one to achieve our goals and make Lovell
a great place
to work for all. Please refer to the Job Description upon completing your application.
TPBN1_UKTJ
Resident Liaison Officer FTC in London employer: Lovell
As a Resident Liaison Officer in our Nottingham office, you will be part of a vibrant and supportive team dedicated to enhancing community engagement during refurbishment projects. We offer competitive salaries, excellent benefits, and ample opportunities for professional growth, ensuring that our employees feel valued and empowered in their roles. Join us to make a meaningful impact while enjoying a collaborative work culture that prioritises your development and well-being.
