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- Tasks: Support our Healthy Homes team with contract administration and data management.
- Company: Join Lovell, a leading provider of affordable homes with a focus on innovation.
- Benefits: Enjoy 26 days holiday, private medical insurance, and a cycle to work scheme.
- Why this job: Make a real impact in communities while developing your skills in a supportive environment.
- Qualifications: Strong communication skills and experience in customer service are essential.
- Other info: Be part of a dynamic team that values diversity and empowers you to make decisions.
The predicted salary is between 30000 - 40000 £ per year.
An exciting opportunity has arisen within our growing Refurbishment business for an Administrator to join a newly created Healthy Homes team within a wider dynamic Partnership team. Working from our Nottingham office as part of a wider delivery team and reporting to the Project Manager, you will be responsible for providing contract administration and call‑handling support across our refurbishment programmes.
Your role will include assisting with the collection and processing of data to ensure both the client’s system and our in‑house platform, Easybop, are accurately maintained and regularly updated. You will also support the administrative coordination of the service, including arranging appointments with tenants and sub‑contractors to ensure the smooth delivery of works.
We are seeking a proactive, engaging individual with exceptional communication skills and a strong background in customer service. You will bring excellent administrative abilities, confidence in using Microsoft Office, and ideally some experience with systems such as Total Mobile, Risk Hub, or Easybop. A professional telephone manner and a genuine enthusiasm for engaging with customers are essential.
You will be an experienced administrator with a proven ability to manage workloads effectively across planned maintenance programmes, supported by strong knowledge of both internal and external delivery processes.
- Bonus entitlement based on performance KPIs
- Holidays - 26 days
- Life Assurance
- Pension
- Private medical insurance
- Ability to purchase additional holiday
- Access to discount portal
- Cycle to Work scheme and the Lovell Way to EV
- Digital GP
- Employee assistance programme
As an Investors in People Gold award employer, Lovell is the UK’s leading provider of mixed tenure affordable homes and has a reputation for innovation and excellence in the delivery of high-quality housing development and regeneration projects. We are committed to enhancing the communities in which we work, building quality homes for real people and looking after our own people; developing talent is key to achieving this.
We understand that the success of our organisation comes from the strengths, skills and personalities of our people. Lovell is an equal opportunities employer who encourage and value diversity and inclusion within our teams. The Lovell culture is one that has been successful for many years. It is based on empowering colleagues to make decisions at a regional and local level, and to challenge the status quo whilst working as one to achieve our goals and make Lovell a great place to work for all.
Administrator – Refurbishment in Nottingham employer: Lovell Partnerships Ltd
Contact Detail:
Lovell Partnerships Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrator – Refurbishment in Nottingham
✨Tip Number 1
Network like a pro! Reach out to people in the refurbishment industry, especially those connected to Lovell. A friendly chat can sometimes lead to job opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for the interview by researching Lovell’s projects and values. Show us you’re genuinely interested in our mission to enhance communities and deliver quality homes. It’ll make you stand out!
✨Tip Number 3
Practice your communication skills! Since we’re looking for someone with exceptional customer service abilities, role-play common scenarios you might face as an Administrator. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our dynamic team at Lovell.
We think you need these skills to ace Administrator – Refurbishment in Nottingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Administrator role in our Refurbishment team. Highlight your administrative skills, customer service experience, and any relevant software knowledge like Microsoft Office or Easybop. We want to see how you fit into our dynamic Partnership team!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to showcase your enthusiasm for the role and explain why you're the perfect fit for our Healthy Homes team. Be sure to mention your proactive approach and communication skills – we love that!
Show Off Your Experience: In your application, don’t forget to highlight your previous administrative roles and any experience with systems like Total Mobile or Risk Hub. We’re looking for someone who can manage workloads effectively, so give us examples of how you've done this before!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details about the role and our company culture there!
How to prepare for a job interview at Lovell Partnerships Ltd
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the Administrator role within the Refurbishment team. Familiarise yourself with the key responsibilities, such as contract administration and call-handling support. This will help you demonstrate your knowledge and enthusiasm for the position.
✨Show Off Your Communication Skills
Since exceptional communication is a must-have for this role, prepare examples of how you've effectively engaged with customers in previous positions. Think about times when you resolved issues or coordinated with teams, and be ready to share these stories during the interview.
✨Get Comfortable with Relevant Software
Brush up on your Microsoft Office skills and any experience you have with systems like Easybop, Total Mobile, or Risk Hub. If you’re not familiar with them, consider watching some tutorials or reading up on their functionalities to show that you're proactive and willing to learn.
✨Prepare Questions That Matter
Interviews are a two-way street, so come prepared with thoughtful questions about the Healthy Homes team and the projects you'll be involved in. This shows your genuine interest in the role and helps you assess if the company culture aligns with your values.