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- Tasks: Join our IT team to ensure top-notch service delivery and support across our platforms.
- Company: Lovell is a growing business with a dynamic IT team ready to make an impact.
- Benefits: Enjoy bonus opportunities based on business targets and a chance for professional growth.
- Why this job: Make your mark in a fast-paced environment while developing essential IT skills.
- Qualifications: Formal IT qualification and experience in IT Service Delivery are required.
- Other info: This role offers hands-on experience and the chance to influence our delivery model.
The predicted salary is between 36000 - 60000 £ per year.
Permanent – Full Time 37.5 Hours The Lovell IT team are recruiting for an IT Service Delivery Analyst to join the team to help provide service assurance across the IT platform. The role will be based within the Tamworth office with potential to travel across our regional offices and sites where necessary. This is a fantastic opportunity to join a growing business and fast-paced IT team, giving the successful candidate the chance to make a mark and develop skills enabling professional growth. The role will liaise directly with business users, the IT team (including wider Group IT Function) and IT partners. As this is a hands-on role, there will be plenty of opportunity to help influence our delivery model. Candidates will need to hold formal qualification within IT and/or Service Delivery discipline and have solid working experience within IT Service world as well as being aware of importance of Information Security. In addition, it will be important for the candidate to demonstrate skill set which fits with the Lovell and team culture with strong people skills, a customer focus, good self-organisation, and a diligent, positive and honest approach to work. This is a great opportunity to join a strong team in a growing business and make your mark! Benefits Bonus entitlement based on business targets
IT Service Delivery Analyst employer: Lovell Careers
Contact Detail:
Lovell Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Service Delivery Analyst
✨Tip Number 1
Familiarize yourself with the specific IT service delivery frameworks and methodologies that are commonly used in the industry. This knowledge will not only help you understand the role better but also demonstrate your commitment to the field during discussions.
✨Tip Number 2
Network with current or former employees of Lovell or similar companies. Engaging with them can provide you with insights into the company culture and expectations, which can be invaluable during your interview.
✨Tip Number 3
Prepare to discuss real-life scenarios where you've successfully managed IT service delivery challenges. Highlighting your problem-solving skills and customer focus will resonate well with the hiring team.
✨Tip Number 4
Showcase your understanding of information security principles, as this is a critical aspect of the role. Being able to articulate how you prioritize security in service delivery will set you apart from other candidates.
We think you need these skills to ace IT Service Delivery Analyst
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the IT Service Delivery Analyst position. Make sure you understand the key responsibilities and required qualifications, as this will help you tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasize your formal qualifications in IT and any relevant experience in service delivery. Be specific about your previous roles and how they relate to the responsibilities outlined in the job description.
Showcase Soft Skills: Since the role requires strong people skills and a customer-focused approach, make sure to include examples of how you've successfully worked with teams and clients in the past. Highlight your self-organization and positive work ethic.
Tailor Your Cover Letter: Craft a personalized cover letter that reflects your understanding of Lovell's culture and values. Mention why you are excited about the opportunity and how you can contribute to the team’s success.
How to prepare for a job interview at Lovell Careers
✨Showcase Your IT Knowledge
Make sure to highlight your formal qualifications in IT and any relevant certifications. Be prepared to discuss your previous experiences in IT service delivery and how they relate to the role.
✨Demonstrate Strong People Skills
Since this role involves liaising with business users and IT teams, emphasize your communication skills. Share examples of how you've successfully collaborated with others in past roles.
✨Emphasize Customer Focus
Talk about your approach to customer service and how you prioritize user needs. Provide specific instances where you went above and beyond to ensure customer satisfaction.
✨Exhibit a Positive Attitude
During the interview, maintain a positive demeanor and show enthusiasm for the role. Discuss how your diligent and honest work ethic aligns with the company culture at Lovell.
