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For Companies At a Glance
- Tasks: Conduct user research to enhance customer understanding and inform product development.
- Company: Join loveholidays, a dynamic team dedicated to making travel accessible for everyone.
- Benefits: Enjoy 25 days holiday, training budget, discounted trips, and a supportive work environment.
- Why this job: Make a real impact by advocating for users and shaping their travel experiences.
- Qualifications: Fluency in German and English, with experience in user-centred research practices.
- Other info: Be part of an inclusive culture that values diverse perspectives and personal growth.
The predicted salary is between 36000 - 60000 £ per year.
At loveholidays, we’re on a mission to open the world to everyone, giving our customers unlimited choice, unmatched ease and unmissable value for their next getaway. Our team is the driving force behind our role as our customers’ personal holiday expert - the smart way to get away.
The impact you will have: We are looking for a user researcher to join our growing team. Your work will deepen customer understanding and help fuel our product development activities. Working with cross-functional teams, you will advocate for our customers, their needs, desires, contexts, and champion them at every stage of the product and development lifecycle.
Your day-to-day:
- Planning, designing and carrying out user research activities that help teams get a deep understanding of the users' desires, pains, needs and experiences.
- Aligning user research activities to inform decision-making and action.
- Working closely with Product Managers, Designers, and Engineers to develop plans for high-impact research that helps us understand our existing and potential customers.
- Helping educate internal stakeholders on qualitative and quantitative research methods, appreciate their limitations and when to apply them appropriately.
- Analysing research data and synthesising findings.
- Communicate research findings concisely and convincingly across the business.
- Supporting the other researchers.
- A big part of your focus will be on the German market/users.
Your skillset:
- You understand and have experience with a range of user-centred practices.
- You can work with colleagues to plan and do continuous user research as a multidisciplinary team.
- You can turn research data into clear findings that inform decisions.
- You know how to involve colleagues in analysis and synthesis to increase consensus and challenge assumptions.
- You can plan user research for complex user journeys and advise colleagues on the choice and application of research methods.
- You can formulate hypotheses, gain from data and user research and make decisions on findings.
- You are fluent in both German and English.
Perks of joining us:
- Company pension contributions at 5%.
- Individualised training budget for you to learn on the job and level yourself up.
- Discounted holidays for you, your family and friends.
- 25 days of holidays per annum (plus 8 public holidays) increases by 1 day for every second year of service, up to a maximum of 30 days per annum.
- Enhanced maternity/paternity leave.
- Cycle to work scheme, season ticket loan and eye care vouchers.
At loveholidays, we focus on developing an inclusive culture and environment that encourages personal growth and collective success. Each individual offers unique perspectives and ideas that increase the diversity and effectiveness of our teams. And we value the insight and potential you could bring on our continued journey.
User Researcher - German Speaker employer: loveholidays
Contact Detail:
loveholidays Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land User Researcher - German Speaker
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those at loveholidays. A friendly chat can open doors and give you insights that a job description just can't.
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies that highlight your user research experience. When you get the chance to chat with hiring managers, let your work speak for itself.
✨Tip Number 3
Be ready to discuss your approach! In interviews, be prepared to talk about how you plan and conduct user research. They want to see your thought process and how you advocate for users.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're genuinely interested in being part of the loveholidays team.
We think you need these skills to ace User Researcher - German Speaker
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the User Researcher role. Highlight your experience with user-centred practices and how they relate to the German market. We want to see how you can advocate for our customers!
Showcase Your Research Skills: In your application, emphasise your ability to plan and conduct user research. Share examples of how you've turned research data into actionable insights. This is key for us as we aim to deepen customer understanding.
Be Concise and Clear: When communicating your experiences, keep it straightforward and to the point. We appreciate clarity, especially when it comes to sharing research findings. Make sure your application reflects this style!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at loveholidays
✨Know Your User Research Methods
Make sure you brush up on various user research methods before the interview. Be ready to discuss how you've applied qualitative and quantitative techniques in past projects, especially in relation to understanding user needs and experiences.
✨Showcase Your Language Skills
Since this role requires fluency in both German and English, be prepared to demonstrate your language skills during the interview. You might be asked to switch between languages or discuss your experience working with German users, so practice articulating your thoughts clearly in both languages.
✨Prepare for Cross-Functional Collaboration
This position involves working closely with Product Managers, Designers, and Engineers. Think of examples from your previous roles where you successfully collaborated with different teams. Highlight how you advocated for user needs and contributed to product development.
✨Communicate Findings Effectively
You’ll need to convey research findings concisely and convincingly. Prepare a few examples of how you've presented research insights in the past. Focus on how you tailored your communication style to suit different stakeholders, ensuring they understood the implications of your findings.
