At a Glance
- Tasks: Support and manage IT systems for a dynamic team across multiple locations.
- Company: Join loveholidays, a trailblazer in the travel industry with a focus on innovation.
- Benefits: Enjoy competitive perks like discounted holidays, training budgets, and generous leave policies.
- Other info: Be part of a diverse team that values personal growth and collective success.
- Why this job: Make a real impact in a fast-paced environment while growing your tech skills.
- Qualifications: 8+ years in IT support, strong knowledge of Google Workspace, Azure, and networking.
The predicted salary is between 60000 - 72000 £ per year.
At loveholidays, we trailblaze together. We’re on a mission to open the world to everyone, giving our customers unlimited choice, unmatched ease and unmissable value for their next getaway. Our team is the driving force behind our role as our customers’ personal holiday expert - the smart way to get away.
Technology at loveholidays underpins our vision to become the global leader in packaged holidays. We drive cutting-edge innovation and technical excellence to futureproof the business. Our systems process trillions of daily holiday offers, deploying over a thousand times a month, serving thousands of requests per second. This is where you can accelerate your growth by solving complex challenges and broadening your skillset.
Join us to create impact for our future in an exciting new chapter, owning your success and contributing to shared goals. We actively talk about technology and adhere to our key technology principles that have guided us this far. We are growing and have ambitious plans to expand across Europe, employing the best minds and technology to let us do this.
About the team:
Our lean and dedicated technical team of 5 currently includes the Senior Business IT Manager, two Senior System Administrators, and a System Administrator. You will be the third Senior System Administrator, playing a key role in supporting our 400 staff across the 5th and 6th floors of our Hammersmith HQ. The team also provides regular support to our Dusseldorf office (25 people) with occasional travel, and remotely supports our two outsourced call centres located in India and South Africa.
The impact you’ll have:
As a Senior System Administrator, reporting directly to the Senior Business IT Manager, you will be responsible for the strategic and high-level operational support necessary to ensure the smooth, day-to-day running of all IT systems for every user across all regions. This role acts as a key escalation point for both internal and external stakeholders.
Your day-to-day:
- Support and administrate a large-scale, multi-platform estate encompassing Google Workspace, Microsoft Azure, and Jamf Pro.
- Serve as the primary contact for network issues, collaborating with the broader senior team to resolve problems and conduct necessary network maintenance across different sites.
- Lead large event meeting setup, support and general AV support/break-fix as needed and support 20 Google Meeting rooms.
- Manage multiple queues of tickets using Freshservice within our SLA.
- Manage and run weekly joiners and leavers, account creations and deactivations.
- Support UK Office, Ireland Office and Dusseldorf office (Onsite and remote).
- Complete technical projects in line with quarterly business key results.
Your skillset:
- 8+ years working experience as an IT Support Engineer or Administrator.
- Degree in a technical subject or industry standard certificates.
- Strong working knowledge of Google Workspace, Azure and JAMF.
- Strong working knowledge in networking.
- Strong working knowledge of managing Mac and Windows devices in an enterprise environment.
- Strong working knowledge of managing iOS and Android devices in an enterprise environment.
- Strong working knowledge of setting up AV and running large meetings.
Desirable:
- Experience with Palo Alto, Aruba and Cisco.
- Managing AI tools in an enterprise environment, we use Gemini, ChatGPT and Claude.
- Experience with n8n in an enterprise environment.
The interview journey:
- Interview with a Talent Partner - 30 mins.
- 1st Stage with Hiring Manager and Senior Team Member(s) - 45 mins.
- 2nd Stage - Case Study Presentation and Technical Interview - 1 hour.
- 3rd Stage - Key External Stakeholders - 1 hour.
Perks of joining us:
- Company pension contributions at 5%.
- Individualised training budget for you to learn on the job and level yourself up.
- Discounted holidays for you, your family and friends.
- 25 days of holidays per annum (plus 8 public holidays) increases by 1 day for every second year of service, up to a maximum of 30 days per annum.
- Ability to buy and sell annual leave.
- Cycle to work scheme, season ticket loan and eye care vouchers.
At loveholidays, we focus on developing an inclusive culture and environment that encourages personal growth and collective success. Each individual offers unique perspectives and ideas that increase the diversity and effectiveness of our teams. And we value the insight and potential you could bring on our continued journey.
Senior IT Systems Administrator employer: loveholidays
At loveholidays, we pride ourselves on being an exceptional employer that fosters a collaborative and innovative work culture. Our commitment to employee growth is evident through continuous learning opportunities and a focus on impactful projects that shape the future of travel. Located in a vibrant area, we offer a dynamic environment where creativity thrives, making it an ideal place for passionate individuals to contribute to meaningful customer experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Senior IT Systems Administrator
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what loveholidays values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges loveholidays might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at loveholidays!
✨Direct Apply to loveholidays
Let's not forget to apply directly through the loveholidays website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Senior IT Systems Administrator
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at loveholidays.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at loveholidays. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at loveholidays
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
