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- Tasks: Lead the Marketplace team to shape our accommodation and transfer products for customer satisfaction.
- Company: Join loveholidays, a trailblazing company on a mission to make travel accessible for everyone.
- Benefits: Enjoy a dynamic work environment with opportunities for personal growth and career advancement.
- Why this job: Make a real impact in the travel industry while working with innovative technology.
- Qualifications: Strong strategic thinker with leadership skills and experience in the travel sector.
- Other info: Collaborative culture focused on learning and shaping the future of travel.
The predicted salary is between 43200 - 72000 £ per year.
At loveholidays, we trailblaze together. We are on a mission to open the world to everyone, giving our customers unlimited choice, unmatched ease and unmissable value for their next getaway. Our team is the driving force behind our role as our customers' personal holiday expert - the smart way to get away. We are using progressive tech to drive cutting-edge innovation.
The impact you will have:
- As the Head of Marketplace for Land based products, you will be instrumental in shaping the future of our Accommodation & Transfer products.
- You will lead the charge in defining and executing an ambitious, customer-centric vision that drives our market share, customer satisfaction, and overall profitability.
- You will coordinate, manage, and directly drive customer- & supplier-focused change across the entire journey, working closely with both Commercial & Technology teams.
- You will be the primary commercial stakeholder for our Search platform team, working closely with them to deliver an impactful tech roadmap.
Your day-to-day:
- You will develop & own the company's strategy for growing our accommodation vertical.
- You will lead our Land (Accommodation & Transfers) Marketplace team, driving the implementation of our customer vision.
- You will work closely with our Land Supply team to deliver growth for the Land P&L.
- You will act as the primary business stakeholder for our search platform team, setting the commercial context for their priorities.
- You will build customer driven experiment hypotheses and use them to run configuration experiments.
- You will work closely with our Customer Service teams to ensure our accommodation & ancillary products meet customer expectations.
Your skillset:
- You are a strong strategic thinker, capable of breaking down complex problems & establishing clear, well-reasoned strategic direction.
- You are a strong leader who builds strong followership & growth among your teams.
- You are capable of leading through influence as well as action.
- You have a strong understanding of the travel sector & experience working closely with technical teams.
- You have experience working in a digital-first business and understand how to drive growth in a digital marketplace.
- You have a data-driven mindset and bring data to bear to drive your thinking & decisions.
- You are a strong verbal & written communicator.
Desirable:
- Understanding of modern technology stacks and their role in scalable growth in ecommerce businesses.
- Travel experience across multiple points of sale is preferred.
Head of Marketplace in London employer: loveholidays
Contact Detail:
loveholidays Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Marketplace in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the travel industry. Attend events, join online forums, and don’t be shy about reaching out on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, make sure to highlight your strategic thinking and leadership abilities. Share specific examples of how you've driven growth or improved customer satisfaction in past roles.
✨Tip Number 3
Research the company! Before any interview, dive deep into loveholidays’ mission and values. Understand their approach to customer experience and tech innovation. This will help you tailor your answers and show that you’re genuinely interested in being part of their team.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows initiative and gives us a better chance to review your profile. Plus, it’s a great way to stay updated on any new opportunities that pop up!
We think you need these skills to ace Head of Marketplace in London
Some tips for your application 🫡
Show Your Passion for Travel: When writing your application, let your love for travel shine through! Share personal experiences or insights that connect you to the role and our mission at loveholidays. We want to see how your passion aligns with our goal of opening the world to everyone.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences match the job description. We’re looking for strategic thinkers who can drive growth in a digital marketplace, so don’t hold back on showcasing relevant achievements!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and structure your thoughts logically. We appreciate strong verbal and written communication, so make it easy for us to understand your ideas and qualifications.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to be part of our innovative team at loveholidays!
How to prepare for a job interview at loveholidays
✨Know the Company Inside Out
Before your interview, dive deep into loveholidays' mission and values. Understand their approach to customer satisfaction and how they leverage technology in the travel sector. This knowledge will help you align your answers with their goals and demonstrate your genuine interest.
✨Showcase Your Strategic Thinking
As a Head of Marketplace, you'll need to exhibit strong strategic thinking. Prepare examples from your past experiences where you've broken down complex problems and established clear strategies. Be ready to discuss how you can apply this to grow loveholidays' accommodation vertical.
✨Demonstrate Leadership Skills
Leadership is key for this role. Think of instances where you've successfully led teams or projects, especially in a matrixed organisation. Highlight how you built followership and drove results, as this will resonate well with their emphasis on collaboration and impact.
✨Be Data-Driven
Loveholidays values a data-driven mindset. Prepare to discuss how you've used data to inform decisions and drive growth in previous roles. Bring specific examples of how you've analysed market trends or customer behaviour to shape your strategies, as this will show you're aligned with their approach.
