At a Glance
- Tasks: Lead the Selling platform strategy and drive product development for an exceptional holiday search experience.
- Company: Join loveholidays, a trailblazer in the travel industry, dedicated to making holidays accessible for everyone.
- Benefits: Enjoy 25 days holiday, discounted trips, training budgets, and a supportive work environment.
- Other info: Embrace a culture of inclusivity and personal growth while working with cutting-edge technology.
- Why this job: Be part of a dynamic team, solve complex challenges, and make a real impact in the travel sector.
- Qualifications: Proven product management experience, strong communication skills, and a passion for customer-centric products.
The predicted salary is between 60000 - 84000 £ per year.
hackajob is collaborating with loveholidays to connect them with exceptional professionals for this role.
Why Technology at loveholidays?
At loveholidays - we trailblaze together. We're on a mission to open the world to everyone, giving our customers' unlimited choice, unmatched ease and unmissable value for their next getaway. Our team is the driving force behind our role as our customers' personal holiday expert - the smart way to get away.
Technology at loveholidays underpins our vision to become the most loved OTA in Europe. We drive cutting‑edge innovation and technical excellence to future proof the business. Our systems process trillions of daily holiday offers, we deploy over a thousand times a month, serving thousands of requests per second. This is where you can accelerate your growth by solving complex challenges and broadening your skillset.
Join us to create impact for our future in an exciting new chapter, owning your success and contributing to shared goals. We actively talk about technology and adhere to our key technology principles that have guided us this far. We are growing and have ambitious plans to expand across Europe, employing the best minds and technology to let us do this.
About the team:
In order to scale our platform at loveholidays, we have split it into four departments made up of cross‑functional product teams, all operating in an agile environment.
The Selling department is responsible for building the best holiday search experience for customers - searching through trillions of offers and ensuring a seamless checkout experience through both our app and web as well as providing our selling commercial teams the tools they need to optimise our marketing activity, on site experience and pricing. Areas of responsibility include our search platform, checkout, revenue management platform, performance marketing platform, CRM platform and content engineering.
Our other departments are:
Managing - Looks after the entire post‑booking journey, from managing the customers booking through our app to the call centre tooling and chatbot that services all our customers' needs
Supplying - the teams responsible for hotel, flight and ancillary supplier integrations, including data ingestion and reservation APIs, with a focus on optimising breadth of choice, cost & availability accuracy and the successful fulfilment of holiday package components
Core engineering - the teams that provide systems and infrastructure that solve common technological problems to take advantage of the related economies of scale and increase the impact of technology expertise, forming the foundation systems are built on - such as our infrastructure and content management systems.
Your day‑to‑day:
- Set and manage the Selling platform strategy alongside the Head of Engineering and Director of Design & Research
- Work closely with the VP of Product, CPO and other Heads of Product to align on our overall product strategy and collaborate with key commercial partners including marketing and supply
- Drive product development and delivery through amazing prioritisation, setting the pace of the teams and unblocking execution
- Drive a detailed understanding of the performance of our selling product and its impact to both short and long term trading performance - driving a culture of commercial impact and delivery throughout the selling platform teams
- Define and monitor our Platform Selling KPIs and evolve them over time as the business changes
- Manage, grow and mentor a group of PMs across the Selling department
- Work closely with our designers on product discovery, and research by deeply understanding our customers and their needs
- Work with internal stakeholders including the CMO, CPO and CDO, communicate progress through steering with the leadership team and be part of product leadership to steer other product areas
- Manage the Selling product budget and evolve the team structures alongside the Head of Engineering
Your skillset:
- Proven experience in product management ideally focused on B2C marketplaces, and have held a Lead / Leadership position in product or technology
- Successful in shipping new and existing customer products and can talk about key metrics and failures around them
- Great written and verbal communication skills and an ability to bring stakeholders on the Selling journey
- Experience in product analytics and tools like BigQuery to unlock insights and give the team visibility into metrics
- You've worked in cross‑functional, autonomous teams and have experience doing internal research for customers with a strong understanding of product discovery
- A passion for building exceptional products that delight customers and drive business value
Perks of joining us:
- Company pension contributions at 5%.
- Individualised training budget for you to learn on the job and level yourself up.
- Discounted holidays for you, your family and friends.
- 25 days of holidays per annum (plus 8 public holidays) increases by 1 day for every second year of service, up to a maximum 30 days per annum.
- Ability to buy and sell annual leave.
- Cycle to work scheme, season ticket loan and eye care vouchers.
At loveholidays, we focus on developing an inclusive culture and environment that encourages personal growth and collective success. Each individual offers unique perspectives and ideas that increase the diversity and effectiveness of our teams. And we value the insight and potential you could bring on our continued journey.
The interview journey:
- Intro to loveholidays with a member of the Talent team - 30 mins
- 1st stage interview with VP Product - 45 mins
- 2nd stage - Culture and Values interview with CPO & Business Stakeholder - 45-60 mins
- Onsite Presentation - Present a product strategy case study to our CPO and other key stakeholders, followed by business stakeholder meets - 120 mins
Head of Product - Selling employer: loveholidays
At loveholidays, we pride ourselves on being an exceptional employer that fosters a collaborative and innovative work culture. Our commitment to employee growth is evident through continuous learning opportunities and a focus on impactful projects that shape the future of travel. Located in a vibrant area, we offer a dynamic environment where creativity thrives, making it an ideal place for passionate individuals to contribute to meaningful customer experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Product - Selling
✨Tip Number 1
Familiarise yourself with loveholidays' technology principles and product strategy. Understanding their approach to innovation and customer experience will help you align your vision with theirs during interviews.
✨Tip Number 2
Prepare to discuss your experience in managing cross-functional teams and how you've driven product development in previous roles. Be ready to share specific examples of how you've prioritised tasks and unblocked execution.
✨Tip Number 3
Brush up on your knowledge of product analytics tools, especially BigQuery. Being able to demonstrate how you've used data to drive insights and improve product performance will set you apart.
✨Tip Number 4
Showcase your passion for building exceptional products by preparing a case study that highlights your understanding of customer needs and how you've successfully delivered impactful solutions in the past.
We think you need these skills to ace Head of Product - Selling
Some tips for your application 🫡
Understand the Role:Before applying, make sure you fully understand the responsibilities and expectations of the Head of Product - Selling position. Tailor your application to highlight relevant experiences that align with the job description.
Craft a Compelling CV:Your CV should clearly showcase your product management experience, particularly in B2C marketplaces. Include specific metrics and examples of successful product launches to demonstrate your impact.
Write a Tailored Cover Letter:In your cover letter, express your passion for building exceptional products and how your skills can contribute to loveholidays' mission. Mention your experience with cross-functional teams and product analytics tools like BigQuery.
Prepare for the Interview Process:Familiarise yourself with the interview journey outlined in the job description. Prepare to discuss your product strategy case study and be ready to articulate your approach to product development and stakeholder management.
How to prepare for a job interview at loveholidays
✨Understand the Company Vision
Before your interview, make sure you grasp loveholidays' mission and values. Familiarise yourself with their focus on technology and customer experience, as this will help you align your answers with their goals during the interview.
✨Prepare Your Case Study
The case study is a crucial part of the interview process. Choose a product strategy that showcases your ability to drive commercial impact. Be ready to discuss your thought process, metrics, and how your strategy aligns with the company's objectives.
✨Showcase Your Leadership Skills
As a Head of Product, you'll need to demonstrate your leadership capabilities. Prepare examples of how you've successfully managed teams, mentored PMs, and driven product development in previous roles. Highlight your experience in cross-functional collaboration.
✨Know Your Metrics
Be prepared to discuss key performance indicators (KPIs) relevant to the Selling platform. Understand how to measure success in product management and be ready to share insights from your past experiences using analytics tools like BigQuery.
