Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Design engaging conversational experiences for Dutch customers using innovative tech.
- Company: Join loveholidays, a trailblazing travel company focused on customer satisfaction.
- Benefits: Enjoy competitive salary, training budget, discounted holidays, and generous leave.
- Why this job: Shape the future of travel by crafting intuitive conversations that enhance customer loyalty.
- Qualifications: Fluent in Dutch and English, with experience in conversational design and user research.
- Other info: Be part of a diverse team that values your unique perspective and growth.
The predicted salary is between 36000 - 60000 £ per year.
Why loveholidays?
At loveholidays – we trailblaze together. We’re on a mission to open the world to everyone, giving our customers’ unlimited choice, unmatched ease and unmissable value for their next getaway. Our team is the driving force behind our role as our customers’ personal holiday expert – the smart way to get away. We’re using progressive tech to drive cutting-edge innovation and open the world to everyone. Within our Commercial and Support teams, you’ll find a place to accelerate your growth by actively seeking learning opportunities and carving your own path. You’ll create impact for our future by owning projects and shaping the business strategy to reach shared goals, all within our enhanced international community of collaborative and passionate teams.
About The Team You will be joining our growing Conversational AI team. As part of our international expansion strategy, you’ll play a pivotal role in establishing loveholidays as a leading brand in the Dutch market by crafting engaging and effective conversational experiences that drive customer satisfaction and loyalty.
The Impact You’ll Have
The Conversational Designer will be essential in shaping our customer interactions in the Dutch market. This role is central to our strategy of delivering personalised, intuitive conversational experiences that help Dutch customers finding and managing their perfect getaway whilst building trust and loyalty in our brand.
Your Day-to-day
- Design, develop, and maintain Dutch conversational flows for chatbots and voice assistants using Google Dialogflow.
- Craft natural, culturally relevant Dutch dialogue that reflects local communication styles.
- Conduct user research and testing to ensure effective and engaging Dutch user experiences.
- Collaborate with product, engineering, marketing, and customer service teams to align with business goals and address Dutch customer needs.
- Analyse conversational data, monitor performance metrics and user feedback to continuously optimise Dutch conversational performance and user experience.
- Stay up-to-date with latest conversational design trends and best practices to innovate whilst also contributing to development of global design standards.
Your Skillset
- Native or near-native Dutch language fluency with strong English language communication skills both written and verbal, understanding Dutch cultural nuances and communication preferences.
- Proven experience in conversational design and hands-on use of Google Dialogflow or similar platform with an understanding of natural language processing principles and conversational ai capabilities.
- Proficiency in user research methodologies and usability testing for conversational interfaces.
- Excellent interpersonal skills and problem-solving abilities, with experience in agile environments and ability to collaborate effectively across teams
- Strong analytical skills, attention to detail, and ability to balance user needs with business objectives.
- A customer-centric mindset with a passion for creating user friendly conversational experiences, and a proactive, independent work ethic.
Desirable
- Familiarity with other languages relevant to our target markets (Polish, French)
- Knowledge and understanding of the travel sector, including customer behaviour and seasonal trends
- Experience with other conversational AI platforms or natural language processing (NLP) tools
- Background in linguistics, psychology, or human-computer interaction
- Experience with voice user interface (VUI) design
Perks Of Joining Us
- Company pension contributions at 5%.
- Individualised training budget for you to learn on the job and level yourself up.
- Discounted holidays for you, your family and friends.
- 25 days of holidays per annum (plus 8 public holidays) increases by 1 day for every second year of service, up to a maximum 30 days per annum.
- Ability to buy and sell annual leave.
- Cycle to work scheme, season ticket loan and eye care vouchers.
At loveholidays, we focus on developing an inclusive culture and environment that encourages personal growth and collective success. Each individual offers unique perspectives and ideas that increase the diversity and effectiveness of our teams. And we value the insight and potential you could bring on our continued journey.
The Interview Journey
- TA screening – 30 mins
- 1st stage video interview with Hiring Manager and Lead Conversational AI Engineer – 45 mins
- Final stage with key stakeholders and team members – 1 hour
#J-18808-Ljbffr
Conversational Designer - Dutch Speaker employer: loveholidays
Contact Detail:
loveholidays Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Conversational Designer - Dutch Speaker
✨Tip Number 1
Get to know loveholidays inside out! Research their mission, values, and recent projects. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Before your interviews, rehearse common questions and answers related to conversational design. Use examples from your past experiences to demonstrate your skills and how they align with the role.
✨Tip Number 3
Don’t underestimate the power of networking! Connect with current employees on LinkedIn or attend industry events. This can give you insider tips and might even lead to a referral, which can boost your chances of landing the job.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re proactive and serious about joining the loveholidays team.
We think you need these skills to ace Conversational Designer - Dutch Speaker
Some tips for your application 🫡
Show Off Your Dutch Skills: Make sure to highlight your native or near-native Dutch language skills in your application. We want to see how you can craft engaging and culturally relevant dialogue that resonates with our Dutch customers.
Demonstrate Your Conversational Design Experience: Share examples of your previous work in conversational design, especially if you've used Google Dialogflow or similar platforms. We’re keen to see how you’ve created intuitive user experiences that drive customer satisfaction.
Be Customer-Centric: Emphasise your customer-centric mindset in your application. We love candidates who are passionate about creating user-friendly conversational experiences and can balance user needs with business objectives.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity to join our team at loveholidays.
How to prepare for a job interview at loveholidays
✨Know Your Conversational Design
Make sure you brush up on your conversational design skills, especially using Google Dialogflow. Be ready to discuss your previous projects and how you've crafted engaging dialogues that resonate with users. Show them you understand the nuances of Dutch communication styles!
✨Research Loveholidays
Dive deep into loveholidays' mission and values. Understand their approach to customer satisfaction and how they leverage technology in the travel sector. This will help you align your answers with their goals and demonstrate your genuine interest in the company.
✨Prepare for User Research Questions
Since user research is key in this role, be prepared to talk about your experience with usability testing and how you've used feedback to improve conversational interfaces. Have specific examples ready to showcase your analytical skills and customer-centric mindset.
✨Show Your Collaborative Spirit
Loveholidays values teamwork, so highlight your ability to collaborate across different teams. Share examples of how you've worked with product, engineering, or marketing teams in the past to achieve shared goals. This will show you're a great fit for their collaborative culture.