At a Glance
- Tasks: Support the full recruitment lifecycle and manage HR processes in luxury care homes.
- Company: Loveday, the UK's leading provider of luxury senior living and care.
- Benefits: Competitive salary, paid breaks, pension plan, health cash plan, and employee discounts.
- Other info: Flexible, proactive role with opportunities for training and development.
- Why this job: Join a passionate team dedicated to delivering exceptional care and hospitality.
- Qualifications: 2+ years in HR, CIPD qualification preferred, strong admin and communication skills.
The predicted salary is between 25000 - 30000 £ per year.
- Description
- Reporting to: Director of People & Culture
- About Loveday
Loveday is the UK’s leading provider of luxury senior living and care.
We are proud to combine world‑class hospitality with exceptional clinical expertise, creating residences that not only feel like five‑star hotels but also deliver truly personalised support.
Our residences in Kensington, Belgravia, Abbey Road and Esher are designed with elegance, comfort and dignity at their core.
Every detail has been carefully considered to ensure our members enjoy outstanding dining, bespoke lifestyle experiences and the highest standards of care, whether they are living with us permanently, staying for recovery or respite, or joining as Day Club members.
What makes Loveday unique is our commitment to both excellence and innovation.
We continually invest in our people, our environments and our services to set a new benchmark in luxury senior living.
Joining Loveday means becoming part of a dedicated, professional and passionate team who share the same goal, to deliver the very best in care and hospitality for our members and their families.
- Rewards Package
- Paid breaks
- Company pension plan
- Health Care Cash Plan
- Access to Wagestream platform
- Access to Perkbox, discounts platform
- Opportunities for Training & Development
- Access to our Employee Assistance Programme
- Discretionary bonus
- Employee Recognition Programmes
- Death in Service benefit
- Generous Refer-a-Friend Bonus
- Scope
We currently have an exciting opportunity for an HR Officer to join our HR team to support and manage the full recruitment lifecycle for applicants applying to join our Loveday luxury care homes including our respite service, Loveday at Home.
This is a true generalist role and in addition to recruitment, this role will include onboarding, payroll, low level Employee Relations support and all other associated HR processes.
Main Duties and Responsibilities
- Act as a point of contact for all employees
- Accountable for drafting up job descriptions and posting roles on our ATS
- Manage the full recruitment lifecycle of all our care homes including Loveday at Home
- Organising all interviews with Hiring Managers
- Accountable for drafting all written offers of employment into an employment contract
- Staying engaged with each candidate / employee during their compliance process, actively working to minimise the risk of losing candidates during the compliance process
- Taking responsibility for pre‑hiring and then fully hiring all new candidates into the HRIS to ensure a smooth onboarding process
- Support in the gathering of HR metrics
- To manage the relationship with stakeholders including hiring managers and external suppliers, ensuring that excellent customer service is provided at all times
- Deliver on ad‑hoc projects as allocated, e. g., welcome and setting up of Corporate Induction, process improvements, accommodation, visa applications (where applicable) and DBS applications
- Support in gathering payroll data each pay period
- Support the HODs in conducting investigation meetings and disciplinary hearings and ensures any correspondence is completed and issued within departmental deadlines
- Support with accurate note taking
- Complete weekly HOD report
- Assist and manage all absences with the HODs in line with Bradford Factor
- Support other business areas when their HR Contact is out of the office, ensuring issues are resolved appropriately and in a timely manner with feedback given to the main contact.
- Support the Heads of Departments to actively recruit, screen and follow Company Procedures to attract qualified candidates for vacancies
- Maintain and administer our benefits packages
- Deliver and coordinating company inductions
- Manage offboarding process
- Support the Director of People and Culture & HRBP through delivery of multiple projects in relation to the People Strategy.
- This job description is not exhaustive.
As Loveday continues to grow, duties and responsibilities may evolve.
A flexible, proactive, and solutions‑focused mindset is essential to succeed in this role
Skills and Experience
- At least 2 years’ experience in a generalist HR role
- CIPD qualification or equivalent work experience
- Strong administration skills
- Experience of using ATS and HRIS, ideally Harri and Hi Bob
- Efficient and organised
- Experience of working within a compliance setting is desirable, but not essential
- Confident in communicating with people at all levels of seniority
- Excellent customer service skills
- Excellent verbal and written communication skills
- The ability to multitask and work at a fast pace with a sense of accuracy and great attention to detail
- Eligibility
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must either be eligible to live and work in the UK or must obtain permits to work in the UK prior to application.
Documented evidence of eligibility will be required from candidates as part of the recruitment process.
Equal Opportunities
Loveday & Co is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, age, disability, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
Compensation: Competitive salary
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HR Officer in London employer: Loveday Head Office
Loveday is an exceptional employer, offering a unique blend of luxury senior living and care in the heart of London and Surrey. With a strong commitment to employee development, competitive benefits including a company pension plan, health care cash plan, and access to training opportunities, we foster a supportive and innovative work culture. Join our passionate team dedicated to delivering outstanding care and hospitality, where your contributions are valued and recognised.
StudySmarter Expert Advice🤫
We think this is how you could land HR Officer in London
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
✨Make Your Presence Known
Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at Loveday Head Office!
✨Leverage Your University Connections
If you’re a recent grad or still in uni, tap into your career services and alumni network. Many universities have connections with companies looking for HR talent, so get those leads and apply through our website for a smoother application process.
✨Showcase Your HR Passion
Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at Loveday Head Office.
We think you need these skills to ace HR Officer in London
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at Loveday Head Office. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to Loveday Head Office and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at Loveday Head Office. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to Loveday Head Office's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at Loveday Head Office
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with Loveday Head Office.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at Loveday Head Office will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
✨Stay Current with HR Trends
Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact Loveday Head Office and how you would contribute to adapting HR strategies.