Housekeeping Assistant in London

About Loveday

Loveday is the UK’s leading provider of luxury senior living and care. We are proud to combine world‑class hospitality with exceptional clinical expertise, creating residences that not only feel like five‑star hotels but also deliver truly personalised support. Our residences in Kensington, Belgravia, Abbey Road and Esher are designed with elegance, comfort and dignity at their core. Every detail has been carefully considered to ensure our members enjoy outstanding dining, bespoke lifestyle experiences and the highest standards of care, whether they are living with us permanently, staying for recovery or respite, or joining as Day Club members. What makes Loveday unique is our commitment to both excellence and innovation. We continually invest in our people, our environments and our services to set a new benchmark in luxury senior living. Joining Loveday means becoming part of a dedicated, professional and passionate team who share the same goal, to deliver the very best in care and hospitality for our members and their families.

Rewards Package

• Paid breaks
• Company pension plan
• Health Care Cash Plan
• Access to Wagestream platform
• Access to Perkbox, discounts platform
• Opportunities for Training & Development
• Access to our Employee Assistance Programme
• Discretionary bonus
• Employee Recognition Programmes
• Death in Service benefit
• Employee Referral Scheme

Main Duties and Responsibilities

• To carry out daily housekeeping services in member suites and public areas.
• To ensure that all areas are always clean and tidy to the Loveday standards.
• To undertake member laundry and pressing if required.
• To assist members with any housekeeping requests.
• To assist with linen and stock management.
• Ensure that the daily work is completed to the set hygiene standards.
• Attend initial and update mandatory training as required.
• Actively engage in personal professional supervision including quarterly one-to-one meetings and yearly performance review, ensuring personal professional knowledge and competency is maintained.
• Wear the uniform provided and ensure that it is kept clean and presentable at all times.
• Take reasonable care of your own health and safety, and that of other persons who may be affected by your actions and carry out your responsibilities in ways that ensure a safe and healthy place of work.
• Undertake other duties at the discretion of the Head Housekeeper and the General Manager.

Eligibility

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must either be eligible to live and work in the UK or must obtain permits to work in the UK prior to application. Documented evidence of eligibility will be required from candidates as part of the recruitment process. Loveday & Co is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, age, disability, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

Working variable hours (on a rota basis) to suit business needs, including evenings and weekends. The ideal candidate will be punctual, hardworking and quick to learn, with a high attention to detail. Excellent communication skills and an outgoing personality and a positive work ethic is ideal for this role as well as good physical stamina & mobility.

Skills

• High standards and attention to details – ability to maintain a high standard of hygiene and cleanliness in work undertaken.
• Experience with working in a similar environment.
• Good spoken English.
• An understanding of housekeeping practice.