Loveday & Co is seeking a Head of Operations to direct all non-clinical functions across the residence, ensuring luxury five-star hospitality, impeccable presentation and rigorous governance.
You will lead Heads of Department, monitor KPIs, drive efficiency, manage budgets and champion guest experience from arrival to departure, while coordinating with clinical leadership to support care standards.
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Chief Luxury Operations & Guest Experience employer: Loveday & Co
At Loveday, we pride ourselves on being an exceptional employer, offering a unique blend of luxury senior living and personalised care in the heart of Kensington, Belgravia, and Abbey Road. Our commitment to excellence is reflected in our supportive work culture, where every Care Assistant is valued as a vital part of our dedicated team, with ample opportunities for professional growth and development. Join us to make a meaningful impact in the lives of our members while enjoying the benefits of working in a prestigious environment that prioritises both care and hospitality.
