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- Tasks: Welcome guests and support the kitchen team for a top-notch dining experience.
- Company: Join Loveday, the UK's leader in luxury senior living and care.
- Benefits: Enjoy paid breaks, health plans, discounts, and growth opportunities.
- Why this job: Make a difference in people's lives while working in a luxurious environment.
- Qualifications: Punctual, hardworking, with great communication skills and attention to detail.
- Other info: Flexible hours with opportunities for progression as we expand.
The predicted salary is between 24000 - 36000 £ per year.
About Loveday
Loveday is the UKs leading provider of luxury senior living and care. We are proud to combine world-class hospitality with exceptional clinical expertise, creating residences that not only feel like five-star hotels but also deliver truly personalised support. Our residences in Kensington, Belgravia, Abbey Road and Esher are designed with elegance, comfort and dignity at their core. Every detail has been carefully considered to ensure our members enjoy outstanding dining, bespoke lifestyle experiences and the highest standards of care, whether they are living with us permanently, staying for recovery or respite, or joining as Day Club members. What makes Loveday unique is our commitment to both excellence and innovation. We continually invest in our people, our environments and our services to set a new benchmark in luxury senior living. Joining Loveday means becoming part of a dedicated, professional and passionate team who share the same goal, to deliver the very best in care and hospitality for our members and their families.
Rewards Package
- Paid breaks
- Company pension plan
- Health Care Cash Plan
- Access to Wagestream platform
- Access to Perkbox, discounts platform
- Opportunities for Training & Development
- Access to our Employee Assistance Programme
- Discretionary bonus
- Employee Recognition Programmes
- Death in Service benefit
- Scope for progression and promotion within the company as we grow from one Care Home to the development and subsequent opening of four new homes in London
- Employee Referral Scheme
Main Duties and Responsibilities
- Meet and greet guests on arrival in a warm and friendly manner
- Support the kitchen team to deliver first class Loveday dining experiences
- Prepare mise-en-place and make sure all cutlery, plates and glassware are polished
- Set up tables according to the Loveday & Co Dining Standards
- Follow the service steps for each meal service
- Serve members and guests beverages and refreshments as and when required in all day dining area
- Ensure that all fridges and snack areas are always fully stocked
- Recognise regular visitors and interact warmly with families
- Maintain all stock levels of consumables i.e. teas, coffees, sugars, disposables, drinks (with the support of the Hospitality Lead)
- Check the cleanliness in common areas and guest bathrooms throughout the day and liaise with housekeeping team to ensure all areas are always immaculate
- Respond to queries and direct clients as required, referring to the general manager as necessary
- Answer incoming calls and redirect or take messages as necessary
- Receive deliveries and post and sort and distribute all post deliveries
- Monitor guests/clients via the CCTV and door entry call system ensuring they gain entrance and are able to exit the building as required
- Ensure reception area is kept tidy and clutter free
- Adhere and comply to all Health and Safety procedures
- Provide ad hoc support as required by the business
Eligibility
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must either be eligible to live and work in the UK or must obtain permits to work in the UK prior to application. Documented evidence of eligibility will be required from candidates as part of the recruitment process. Loveday & Co is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, age, disability, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
Working variable hours (on a rota basis) to suit business needs, including evenings and weekends. The ideal candidate will be punctual, hardworking and quick to learn, with a high attention to detail. Excellent communication skills and an outgoing personality and a positive work ethic is ideal for this role as well as good physical stamina & mobility.
Hospitality Assistant employer: LOVEDAY & CO (UK) LTD
Contact Detail:
LOVEDAY & CO (UK) LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality Assistant
✨Tip Number 1
Get to know Loveday! Research their values and what makes them unique. When you walk into that interview, show them you understand their commitment to excellence and innovation in luxury senior living.
✨Tip Number 2
Practice your hospitality skills! Role-play common scenarios you might face as a Hospitality Assistant. This will help you feel more confident and ready to impress during the interview.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend any open days. This can give you insider knowledge and make you stand out when applying through our website.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Hospitality Assistant
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share a bit about your passion for hospitality and how you connect with people.
Tailor Your Application: Make sure to tailor your application to Loveday's values and the role of Hospitality Assistant. Highlight your relevant experience and skills that align with our commitment to excellence and personalised support.
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at LOVEDAY & CO (UK) LTD
✨Know the Company Inside Out
Before your interview, take some time to research Loveday and its unique approach to luxury senior living. Understand their values, mission, and what sets them apart in the industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Hospitality Skills
As a Hospitality Assistant, your ability to create a warm and welcoming environment is key. Prepare examples from your past experiences where you've gone above and beyond for guests or clients. Highlight your communication skills and any relevant experience in dining or customer service to demonstrate that you can deliver the first-class experiences Loveday prides itself on.
✨Dress to Impress
Since Loveday operates in a luxury setting, make sure to dress smartly for your interview. Opt for professional attire that reflects the elegance of the brand. This shows that you understand the importance of presentation in hospitality and are ready to represent the company well.
✨Prepare Questions to Ask
Interviews are a two-way street, so come prepared with thoughtful questions about the role and the company culture. Ask about opportunities for training and development, or how Loveday measures success in their hospitality services. This not only shows your enthusiasm but also helps you gauge if this is the right fit for you.
