Operations Manager Job Title: Operations Manager Salary: Competitive Reporting to: Director of Operations Direct Reports: Heads of Department About Loveday Loveday is the UKs leading provider of luxury senior living and care. We are proud to combine world-class hospitality with exceptional clinical expertise, creating residences that not only feel like five-star hotels but also deliver truly personalised support. Our residences in Kensington, Belgravia and Abbey Road are designed with elegance, comfort, and dignity at their core. What makes Loveday unique is our commitment to both excellence and innovation. Joining Loveday means becoming part of a dedicated, professional and passionate team who share the same goal, to deliver the very best in care and hospitality for our members and their families. Role Overview The Operations Manager role will oversee: The hospitality and service brand standards to five-star quality The Loveday Way All hospitality services, including kitchen operations, covering strategy, approach and execution, member and family experience, and driving the highest standards Ensuring General Managers and Heads of Department achieve and exceed their revenue and member engagement satisfaction targets Office location: London K...
