Scroll down to find the complete details of the job offer, including experience required and associated duties and tasks.
About Loveday
Loveday is the UK's leading provider of luxury senior living and care. We are proud to combine world-class hospitality with exceptional clinical expertise, creating residences that not only feel like five-star hotels but also deliver truly personalised support. Our residences in Kensington, Belgravia and Abbey Road are designed with elegance, comfort, and dignity at their core. What makes Loveday unique is our commitment to both excellence and innovation. Joining Loveday means becoming part of a dedicated, professional and passionate team who share the same goal, to deliver the very best in care and hospitality for our members and their families.
Scope of Role
The Hospitality Assistant will handle both F&B and Reception duties to join the Loveday team. The purpose of this role is to provide first class service to our members, their families, guests and all visitors to our Loveday care homes and to achieve this by learning, adopting and maintaining the Loveday Way of delivering outstanding levels of service in hospitality in both Front Of house and Food and Beverage operations. You will be required to work in a dual role, to include F&B service delivery and on reception in the capacity as a host, to meet and greet our members and guest, assisting and directing them with the purpose of their visit. The main requirement in this role is to provide seamless F&B Service to all our members and guests.
Accountability
- Provide a warm and professional welcome to members, guests, and visitors, supporting front-of-house operations including reception duties, visitor management, and general enquiries.
- Deliver seamless food and beverage service throughout the day, ensuring all meals, drinks, and dining experiences meet Loveday's high standards.
- Maintain cleanliness, organisation, and stock levels in all hospitality and reception areas, coordinating with housekeeping and kitchen teams as needed.
- Uphold health and safety protocols while supporting general administrative tasks such as answering calls, receiving deliveries, and managing post.
Duties and Responsibilities
- Meet and greet guests on arrival in a warm and friendly manner
- Support the kitchen team to deliver first class Loveday dining experiences.
- Prepare Mise en place and make sure all cutlery, plates and glassware are polished. xgikmsk
- Set up tables according to the Loveday & Co Dining Standards
- Follow the service steps for each meal service.
- To serve members and guests meals in the rooms
- To replenish beverages in the lounges throughout the day
- To be well versed with members allergies and a daily briefing is held during meal times
- Temperature checks for all fridges to be Please click on the apply button to read the full job description
Hospitality Assistant in London employer: LOVEDAY & CO LTD
Loveday is an exceptional employer, offering a unique blend of luxury senior living and top-tier clinical care in prestigious locations like Kensington and Belgravia. With a commitment to employee growth, competitive pay rates, and a supportive work culture that prioritises staff well-being, we ensure our nurses can thrive while making a meaningful impact on our members' lives. Join us to be part of a forward-thinking team that values excellence and innovation in every aspect of care.
