At a Glance
- Tasks: Drive medical sales and build relationships in the healthcare sector.
- Company: Loveday & Co, a leader in senior care and wellness.
- Benefits: Competitive salary and the chance to make a real impact.
- Other info: Join a dynamic team with opportunities for personal and professional growth.
- Why this job: Shape innovative health services and enhance lives in a mission-driven environment.
- Qualifications: Experience in healthcare sales and strong relationship management skills.
The predicted salary is between 60000 - 80000 £ per year.
Who We Are
Loveday & Co offers over 100 years of combined experience in elderly care, healthcare and hospitality. Loveday is recognised as the only private member’s club of senior care in London.
Mission
We are passionately devoted to enhancing the lives of our members and their families. We blend our expertise in providing tailored, compassionate care with world‑class hospitality to create an unrivalled culture of uncompromising excellence in everything we do.
Based on the success of our award‑winning first home in Chelsea, we are expanding across London and the Home Countries with innovative new services for seniors. Loveday will also open its first Health, Wellness and Rehabilitation retreat in 2025.
Position Overview
We are seeking a dynamic and results‑driven Medical Business Relationship Manager to lead our medical sales within central London and the expansion of our new Health, Wellness and Rehabilitation retreat. This role is pivotal in launching a new arm to the Loveday organisation while ensuring continuous engagement with referrers, clinicians, and key stakeholders to maintain our central London recovery success.
The successful candidate will promote the Loveday brand to drive recovery revenue and work alongside the sales and operations teams to achieve the highest standards of professional partnerships and member experience. This is an opportunity to shape and launch an innovative health and wellness retreat proposition in a mission‑driven environment to make a real impact in senior care and rehabilitation.
The role requires a passionate individual with expertise in medical healthcare sales, relationship management, and event coordination, who can champion the benefits of our new rehabilitation offering while partnering with other expertise within the organisation with enthusiasm and strategic insight.
Key Responsibilities – Business Development & Revenue Growth
- Develop and execute a business development strategy to drive referrals for the new brand.
- Maintain relationships with London‑based referrers to drive revenue to London residences while promoting the new rehab offering.
- Engage with referrers, hospitals, and clinicians positioning Loveday as the experts in senior care and creating interest and excitement of the new rehab brand.
- Ensure smooth transition for new move‑ins by coordinating with the sales, operations and care teams.
Event Management & Awareness Building
- Organise and lead events in partnership with the residences sales team to showcase our services and highlight the differentiating factors of our proposition.
- Collaborate with marketing to initiate campaigns that position our rehabilitation and health retreat services as the preferred choice.
- Represent the company at networking events, conferences and industry forums to drive awareness and referrals.
Performance & Target Achievement
- Ensure the CRM is fully utilised to track and map BD outcomes and drive sales performance to meet and exceed occupancy and revenue targets.
- Achieve targets and key performance indicators.
- Monitor and analyse referral trends, adjusting strategies to optimise business development efforts.
- Report on key metrics, providing insight on market trends, challenges and opportunities.
The above list of job duties is not exclusive or exhaustive and the post holder will be required to undertake such tasks as may reasonably be expected within the requirements of the role.
Key Skills & Experience
- Experience working in a fast‑paced environment with multiple professional stakeholders.
- Excellent communication skills with internal and external stakeholders.
- Driven by KPIs and targets.
- Proven business development, healthcare sales or rehabilitation sales experience.
- Strong knowledge of the senior care sector, rehabilitation services and medical sales.
- Experience in relationship management, stakeholder engagement, and referral pipeline development.
- Exceptional communication and presentation skills, with the ability to engage and influence decision makers.
- Proficiency in event planning, marketing and sales strategies to drive brand awareness.
- Ability to work independently, take initiative and drive results in a target‑driven environment.
Eligibility
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must either be eligible to live and work in the UK or must obtain permits to work in the UK prior to application. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
Loveday & Co is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, age, disability, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
Compensation
Competitive salary.
Contact Details:
Loveday & Co Enterprise Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Medical Business Relationship Manager in London
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Loveday & Co Enterprise.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Loveday & Co Enterprise.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Loveday & Co Enterprise, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Medical Business Relationship Manager in London
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Loveday & Co Enterprise.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Loveday & Co Enterprise.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Loveday & Co Enterprise. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Loveday & Co Enterprise. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Loveday & Co Enterprise
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Loveday & Co Enterprise’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
