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- Tasks: Welcome guests and support the kitchen team for a top-notch dining experience.
- Company: Join Loveday, the UK's leader in luxury senior living and care.
- Benefits: Enjoy paid breaks, health plans, discounts, and opportunities for growth.
- Why this job: Be part of a passionate team delivering exceptional care and hospitality.
- Qualifications: Looking for punctual, hardworking individuals with great communication skills.
- Other info: Flexible hours with room for progression as we expand.
The predicted salary is between 24000 - 36000 £ per year.
About Loveday
Loveday is the UK’s leading provider of luxury senior living and care. We are proud to combine world-class hospitality with exceptional clinical expertise, creating residences that not only feel like five-star hotels but also deliver truly personalised support. Our residences in Kensington, Belgravia, Abbey Road and Esher are designed with elegance, comfort and dignity at their core. Every detail has been carefully considered to ensure our members enjoy outstanding dining, bespoke lifestyle experiences and the highest standards of care, whether they are living with us permanently, staying for recovery or respite, or joining as Day Club members. What makes Loveday unique is our commitment to both excellence and innovation. We continually invest in our people, our environments and our services to set a new benchmark in luxury senior living. Joining Loveday means becoming part of a dedicated, professional and passionate team who share the same goal, to deliver the very best in care and hospitality for our members and their families.
Rewards Package
- Paid breaks
- Company pension plan
- Health Care Cash Plan
- Access to Wagestream platform
- Access to Perkbox, discounts platform
- Opportunities for Training & Development
- Access to our Employee Assistance Programme
- Discretionary bonus
- Employee Recognition Programmes
- Death in Service benefit
- Scope for progression and promotion within the company as we grow from one Care Home to the development and subsequent opening of four new homes in London.
- Employee Referral Scheme
Main Duties and Responsibilities
- Meet and greet guests on arrival in a warm and friendly manner
- Support the kitchen team to deliver first class Loveday dining experiences. Prepare mise-en-place and make sure all cutlery, plates and glassware are polished.
- Set up tables according to the Loveday & Co Dining Standards
- Follow the service steps for each meal service.
- Serve members and guests beverages and refreshments as and when required in all day dining area
- Ensure that all fridges and snack areas are always fully stocked.
- Recognise regular visitors and interact warmly with families.
- Maintain all stock levels of consumables i.e. teas, coffees, sugars, disposables, drinks (with the support of the Hospitality Lead).
- Check the cleanliness in common areas and guest bathrooms throughout the day and liaise with housekeeping team to ensure all areas are always immaculate.
- Respond to queries and direct clients as required, referring to the general manager as necessary.
- Answer incoming calls and redirect or take messages as necessary.
- Receive deliveries and post and sort and distribute all post deliveries.
- Monitor guests/clients via the CCTV and door entry call system ensuring they gain entrance and are able to exit the building as required.
- Ensure reception area is kept tidy and clutter free.
- Adhere and comply to all Health and Safety procedures
- Provide ad hoc support as required by the business
Eligibility
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must either be eligible to live and work in the UK or must obtain permits to work in the UK prior to application. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
Loveday & Co is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, age, disability, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
Working variable hours (on a rota basis) to suit business needs, including evenings and weekends. The ideal candidate will be punctual, hardworking and quick to learn, with a high attention to detail. Excellent communication skills and an outgoing personality and a positive work ethic is ideal for this role as well as good physical stamina & mobility.
Hospitality Assistant in London employer: Loveday & Co Enterprise
Contact Detail:
Loveday & Co Enterprise Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality Assistant in London
✨Tip Number 1
Get to know Loveday! Research their values and what makes them unique in luxury senior living. This will help you connect with the team during interviews and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your hospitality skills! Whether it's greeting friends or serving at a family gathering, showcase your warm personality and attention to detail. This hands-on experience can really shine through in interviews.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn to get insider tips about the application process and what it’s like to work at Loveday. They might even give you a heads-up on job openings!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you can tailor your application to highlight how your skills match the specific needs of the Hospitality Assistant role.
We think you need these skills to ace Hospitality Assistant in London
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for hospitality and caring for others. A warm and friendly tone can go a long way in making your application stand out.
Tailor Your Application: Make sure to tailor your application specifically for the Hospitality Assistant role at Loveday. Highlight any relevant experience you have in hospitality or care, and connect it back to our commitment to excellence and personalised support. This shows us you understand what we’re all about!
Be Detail-Oriented: Attention to detail is key in this role, so make sure your application reflects that! Double-check for any typos or errors, and ensure your formatting is neat and professional. This will demonstrate your commitment to maintaining high standards, just like we do at Loveday.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll be able to find all the information you need about the role and our company. Plus, it helps us keep track of your application more efficiently!
How to prepare for a job interview at Loveday & Co Enterprise
✨Know the Company Inside Out
Before your interview, take some time to research Loveday. Understand their values, mission, and what sets them apart in luxury senior living. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Hospitality Skills
As a Hospitality Assistant, your ability to create a warm and welcoming environment is key. Prepare examples from your past experiences where you've gone above and beyond for guests or clients. Highlight your attention to detail and how you ensure a high standard of service.
✨Prepare for Scenario Questions
Expect to be asked how you would handle specific situations, like dealing with a difficult guest or ensuring cleanliness in common areas. Think through these scenarios beforehand and have clear, concise responses ready that demonstrate your problem-solving skills and commitment to excellence.
✨Ask Thoughtful Questions
At the end of the interview, you'll likely have the chance to ask questions. Use this opportunity to inquire about training and development opportunities or how Loveday measures success in their hospitality services. This shows you're not just interested in the job, but also in growing with the company.
