At a Glance
- Tasks: Welcome guests and support the kitchen team for a top-notch dining experience.
- Company: Join Loveday, the UK's leader in luxury senior living and care.
- Benefits: Enjoy paid breaks, health plans, discounts, and career development opportunities.
- Other info: Flexible hours with opportunities for progression as we expand.
- Why this job: Be part of a passionate team delivering exceptional care and hospitality.
- Qualifications: Looking for punctual, hardworking individuals with great communication skills.
The predicted salary is between 20000 - 25000 £ per year.
About Loveday
Loveday is the UK’s leading provider of luxury senior living and care. We are proud to combine world-class hospitality with exceptional clinical expertise, creating residences that not only feel like five-star hotels but also deliver truly personalised support. Our residences in Kensington, Belgravia, Abbey Road and Esher are designed with elegance, comfort and dignity at their core. Every detail has been carefully considered to ensure our members enjoy outstanding dining, bespoke lifestyle experiences and the highest standards of care, whether they are living with us permanently, staying for recovery or respite, or joining as Day Club members. What makes Loveday unique is our commitment to both excellence and innovation. We continually invest in our people, our environments and our services to set a new benchmark in luxury senior living. Joining Loveday means becoming part of a dedicated, professional and passionate team who share the same goal, to deliver the very best in care and hospitality for our members and their families.
Rewards Package
- Paid breaks
- Company pension plan
- Health Care Cash Plan
- Access to Wagestream platform
- Access to Perkbox, discounts platform
- Opportunities for Training & Development
- Access to our Employee Assistance Programme
- Discretionary bonus
- Employee Recognition Programmes
- Death in Service benefit
- Scope for progression and promotion within the company as we grow from one Care Home to the development and subsequent opening of four new homes in London.
- Employee Referral Scheme
Main Duties and Responsibilities
- Meet and greet guests on arrival in a warm and friendly manner
- Support the kitchen team to deliver first class Loveday dining experiences.
- Prepare mise-en-place and make sure all cutlery, plates and glassware are polished.
- Set up tables according to the Loveday & Co Dining Standards
- Follow the service steps for each meal service.
- Serve members and guests beverages and refreshments as and when required in all day dining area
- Ensure that all fridges and snack areas are always fully stocked.
- Recognise regular visitors and interact warmly with families.
- Maintain all stock levels of consumables i.e. teas, coffees, sugars, disposables, drinks (with the support of the Hospitality Lead).
- Check the cleanliness in common areas and guest bathrooms throughout the day and liaise with housekeeping team to ensure all areas are always immaculate.
- Respond to queries and direct clients as required, referring to the general manager as necessary.
- Answer incoming calls and redirect or take messages as necessary.
- Receive deliveries and post and sort and distribute all post deliveries.
- Monitor guests/clients via the CCTV and door entry call system ensuring they gain entrance and are able to exit the building as required.
- Ensure reception area is kept tidy and clutter free.
- Adhere and comply to all Health and Safety procedures
- Provide ad hoc support as required by the business
Eligibility
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must either be eligible to live and work in the UK or must obtain permits to work in the UK prior to application. Documented evidence of eligibility will be required from candidates as part of the recruitment process. Loveday & Co is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, age, disability, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
Working variable hours (on a rota basis) to suit business needs, including evenings and weekends. The ideal candidate will be punctual, hardworking and quick to learn, with a high attention to detail. Excellent communication skills and an outgoing personality and a positive work ethic is ideal for this role as well as good physical stamina & mobility.
Hospitality Assistant in London employer: Loveday Belgravia
At Loveday Belgravia, we pride ourselves on being an exceptional employer, offering a supportive and luxurious work environment in the heart of London. Our team enjoys competitive benefits, a strong focus on employee development, and a culture that values compassion and respect for both staff and residents. Join us to make a meaningful impact in the lives of our senior members while growing your career in a prestigious setting.
StudySmarter Expert Advice🤫
We think this is how you could land Hospitality Assistant in London
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Loveday Belgravia and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Hospitality Assistant in London
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Loveday Belgravia that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Loveday Belgravia.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Loveday Belgravia get a sense of who you are beyond your experience!
How to prepare for a job interview at Loveday Belgravia
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Loveday Belgravia and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
