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- Tasks: Welcome guests and support the kitchen team in delivering exceptional dining experiences.
- Company: Join Loveday, the UK's leader in luxury senior living and care.
- Benefits: Enjoy paid breaks, health plans, discounts, and opportunities for growth.
- Other info: Flexible hours with potential for progression as we expand.
- Why this job: Be part of a passionate team making a real difference in people's lives.
- Qualifications: Looking for punctual, hardworking individuals with great communication skills.
The predicted salary is between 20000 - 25000 £ per year.
About Loveday
Loveday is the UK’s leading provider of luxury senior living and care. We are proud to combine world‑class hospitality with exceptional clinical expertise, creating residences that not only feel like five‑star hotels but also deliver truly personalised support. Our residences in Kensington, Belgravia, Abbey Road and Esher are designed with elegance, comfort and dignity at their core. Every detail has been carefully considered to ensure our members enjoy outstanding dining, bespoke lifestyle experiences and the highest standards of care, whether they are living with us permanently, staying for recovery or respite, or joining as Day Club members. What makes Loveday unique is our commitment to both excellence and innovation. We continually invest in our people, our environments and our services to set a new benchmark in luxury senior living. Joining Loveday means becoming part of a dedicated, professional and passionate team who share the same goal, to deliver the very best in care and hospitality for our members and their families.
Rewards Package
- Paid breaks
- Company pension plan
- Health Care Cash Plan
- Access to Wagestream platform
- Access to Perkbox, discounts platform
- Opportunities for Training & Development
- Access to our Employee Assistance Programme
- Discretionary bonus
- Employee Recognition Programmes
- Death in Service benefit
- Scope for progression and promotion within the company as we grow from one Care Home to the development and subsequent opening of four new homes in London.
- Employee Referral Scheme
Main Duties and Responsibilities
- Meet and greet guests on arrival in a warm and friendly manner
- Support the kitchen team to deliver first class Loveday dining experiences.
- Prepare mise‑en‑place and make sure all cutlery, plates and glassware are polished.
- Set up tables according to the Loveday & Co Dining Standards
- Follow the service steps for each meal service.
- Serve members and guests beverages and refreshments as and when required in all day dining area
- Ensure that all fridges and snack areas are always fully stocked.
- Recognise regular visitors and interact warmly with families.
- Maintain all stock levels of consumables i.e. teas, coffees, sugars, disposables, drinks (with the support of the Hospitality Lead).
- Check the cleanliness in common areas and guest bathrooms throughout the day and liaise with housekeeping team to ensure all areas are always immaculate.
- Respond to queries and direct clients as required, referring to the general manager as necessary.
- Answer incoming calls and redirect or take messages as necessary.
- Receive deliveries and post and sort and distribute all post deliveries.
- Monitor guests/clients via the CCTV and door entry call system ensuring they gain entrance and are able to exit the building as required.
- Ensure reception area is kept tidy and clutter free.
- Adhere and comply to all Health and Safety procedures
- Provide ad hoc support as required by the business
Eligibility
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must either be eligible to live and work in the UK or must obtain permits to work in the UK prior to application. Documented evidence of eligibility will be required from candidates as part of the recruitment process. Loveday & Co is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, age, disability, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
Working variable hours (on a rota basis) to suit business needs, including evenings and weekends. The ideal candidate will be punctual, hardworking and quick to learn, with a high attention to detail. Excellent communication skills and an outgoing personality and a positive work ethic is ideal for this role as well as good physical stamina & mobility.
Hospitality Assistant in City of Westminster employer: Loveday Belgravia
Contact Detail:
Loveday Belgravia Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality Assistant in City of Westminster
✨Tip Number 1
Get to know Loveday! Research their values and what makes them unique in luxury senior living. This will help you connect with the team during interviews and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your hospitality skills! Whether it's role-playing with a friend or volunteering, get some hands-on experience in customer service. This will not only boost your confidence but also give you real examples to share during your interview.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn to learn more about their experiences at Loveday. They might share insider tips that could give you an edge in the application process.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and really want to be part of the Loveday family. Don’t forget to follow up after applying!
We think you need these skills to ace Hospitality Assistant in City of Westminster
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for hospitality and caring for others. A warm and friendly tone can make a big difference.
Tailor Your Application: Make sure to tailor your application to Loveday’s values and the role of Hospitality Assistant. Highlight any relevant experience you have in hospitality or care, and connect it back to how you can contribute to our luxury senior living environment.
Be Detail-Oriented: Attention to detail is key in this role, so ensure your application is free from typos and errors. We appreciate candidates who take the time to present their best selves, as it reflects the high standards we uphold at Loveday.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets into the right hands and shows that you’re serious about joining our dedicated team!
How to prepare for a job interview at Loveday Belgravia
✨Know the Company Inside Out
Before your interview, take some time to research Loveday and its unique approach to luxury senior living. Understand their values, mission, and what sets them apart in the industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Hospitality Skills
As a Hospitality Assistant, your ability to create a warm and welcoming environment is key. Prepare examples from your past experiences where you've gone above and beyond for guests or clients. Highlight your communication skills and how you handle various situations with grace and professionalism.
✨Dress to Impress
First impressions matter, especially in hospitality. Dress smartly and appropriately for the interview, reflecting the elegance and professionalism that Loveday embodies. A polished appearance will demonstrate your understanding of the role and the standards expected in a luxury setting.
✨Prepare Questions to Ask
Interviews are a two-way street, so come prepared with thoughtful questions about the role, team dynamics, and opportunities for growth within Loveday. This shows your enthusiasm for the position and helps you gauge if it's the right fit for you.