At a Glance
- Tasks: Welcome guests and support the kitchen team to create unforgettable dining experiences.
- Company: Join Loveday, the UK's leader in luxury senior living and care.
- Benefits: Enjoy paid breaks, a pension plan, health cash plan, and discounts through Perkbox.
- Other info: Opportunities for training, development, and career progression as we expand.
- Why this job: Be part of a passionate team delivering five-star hospitality and care.
- Qualifications: Looking for punctual, hardworking individuals with great communication skills.
The predicted salary is between 34650 - 42350 £ per year.
About Loveday
Loveday is the UK’s leading provider of luxury senior living and care.
We are proud to combine world-class hospitality with exceptional clinical expertise, creating residences that not only feel like five-star hotels but also deliver truly personalised support.
Our residences in Kensington, Belgravia and Abbey Road are designed with elegance, comfort and dignity at their core.
Every detail has been carefully considered to ensure our members enjoy outstanding dining, bespoke lifestyle experiences and the highest standards of care, whether they are living with us permanently, staying for recovery or respite, or joining as Day Club members.
What makes Loveday unique is our commitment to both excellence and innovation.
We continually invest in our people, our environments and our services to set a new benchmark in luxury senior living.
Joining Loveday means becoming part of a dedicated, professional and passionate team who share the same goal, to deliver the very best in care and hospitality for our members and their families.
- Rewards Package
- Paid breaks
- Company pension plan
- Health Care Cash Plan
- Access to Wagestream platform
- Access to Perkbox, discounts platform
- Opportunities for Training & Development
- Access to our Employee Assistance Programme
- Discretionary bonus
- Employee Recognition Programmes
- Death in Service benefit
- Scope for progression and promotion within the company as we grow from one Care Home to the development and subsequent opening of four new homes in London.
- Employee Referral Scheme
Main Duties and Responsibilities
- Meet and greet guests on arrival in a warm and friendly manner
- Support the kitchen team to deliver first class Loveday dining experiences.
- Prepare mise-en-place and make sure all cutlery, plates and glassware are polished.
- Set up tables according to the Loveday & Co Dining Standards
- Follow the service steps for each meal service.
- To serve members and guests beverages and refreshments as and when required in all day dining area
- Ensure that all fridges and snack areas are always fully stocked.
- Recognise regular visitors and interact warmly with families.
- Maintain all stock levels of consumables i. e. teas, coffees, sugars, disposables, drinks (with the support of the Hospitality Lead.
- Check the cleanliness in common areas and guest bathrooms throughout the day and liaise with housekeeping team to ensure all areas are always immaculate.
- Respond to queries and direct clients as required, referring to the general manager as necessary.
- Answer incoming calls and redirect or take messages as necessary.
- Receive deliveries and post and sort and distribute all post deliveries.
- Monitor guests/clients via the CCTV and door entry call system ensuring they gain entrance and are able to exit the building as required.
- Ensure reception area is kept tidy and clutter free.
- To adhere and comply to all Health and Safety procedures
- Provide ad hoc support as required by the business
- Eligibility
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must either be eligible to live and work in the UK or must obtain permits to work in the UK prior to application.
Documented evidence of eligibility will be required from candidates as part of the recruitment process.
Loveday & Co is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, age, disability, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
Working variable hours (on a rota basis) to suit business needs, including evenings and weekends.
The ideal candidate will be punctual, hardworking and quick to learn, with a high attention to detail.
Excellent communication skills and an outgoing personality and a positive work ethic is ideal for this role as well as good physical stamina & mobility.
Hospitality Assistant in London employer: Loveday Abbey Road
Loveday is an exceptional employer, offering a unique blend of luxury senior living and personalised care in prestigious locations like Kensington and Belgravia. Our commitment to excellence is reflected in our supportive work culture, comprehensive rewards package, and continuous investment in employee growth, ensuring that every Care Assistant can thrive while making a meaningful impact on the lives of our members and their families.
StudySmarter Expert Advice🤫
We think this is how you could land Hospitality Assistant in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Loveday Abbey Road. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Loveday Abbey Road
Don't be shy about reaching out to Loveday Abbey Road directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Hospitality Assistant in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Loveday Abbey Road and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Loveday Abbey Road
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
