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- Tasks: Manage payroll and HR processes while supporting the employee lifecycle.
- Company: Join Love2shop, a vibrant company with a rich history and innovative future.
- Benefits: Enjoy discounts, a pension scheme, and a lively office environment in Liverpool.
- Why this job: Be the go-to expert in payroll and make a real impact on people's lives.
- Qualifications: Experience in payroll and HR, with strong Excel skills and attention to detail.
- Other info: Dynamic role with opportunities for social events and team activities.
The predicted salary is between 30000 - 42000 £ per year.
Location: Liverpool (minimum 3 days per week in office)
About the role
This is a 50/50 People Administration and Payroll role, perfect for someone who enjoys variety and takes pride in accuracy and great service. You’ll be the go‑to expert for payroll and people processes, supporting the full employee lifecycle while ensuring monthly payrolls are processed accurately and on time. If you’re experienced in payroll, confident with Excel, and enjoy working in a fast‑paced, people‑focused environment, this role offers real breadth and ownership.
Key responsibilities
- Payroll (50%)
- Accurately process monthly payrolls to agreed deadlines
- Produce payroll journals and reports
- Submit personal data and payment uploads within agreed timescales
- Complete monthly third‑party payment requests via Finance
- Maintain accurate and secure payroll records, including pay, absences, and salary changes
- Support the annual Gender Pay Gap reporting process
- People Administration (50%)
- Administer the full employee lifecycle: starters, leavers, contracts, benefits, absence and holidays
- Manage onboarding, contractual amendments, flexible working requests, and disciplinary/grievance documentation
- Act as first point of contact for the Sage HR system
- Maintain accurate management hierarchy and employee data to support MI reporting for Finance, IT and Information Security
- Support the wider People team with accurate data for performance management, pay and reward processes
About you
- Proven experience working within a payroll function (essential)
- HR or People Administration experience (desirable)
- Intermediate to advanced Excel skills (essential)
- Experience using payroll systems (essential); Brain Payroll experience desirable
- Strong attention to detail with the ability to meet tight deadlines
- Relevant payroll qualification, or willingness to work towards one
- Basic employment law knowledge (desirable)
- Confident delivering professional, high‑quality internal client service
Love2shop
Love2shop brings vitality to the world of reward and recognition, helping people celebrate the moments that matter. With over 55 years’ experience and a brand recognised by more than 60% of the UK population, we offer gift cards and vouchers that give people genuine choice. Recently acquired by PayPoint, we’re a forward‑thinking business with exciting developments ahead, combining heritage with innovation.
Benefits
- Company pension scheme
- Staff Everyday Benefits card (10% discounts)
- Corporate travel schemes (Merseyrail, Northern Rail, Arriva, TfW)
- Vibrant Liverpool city centre office and refurbished Haydock office (free parking at Haydock)
- Free tea, coffee and refreshments
- Faith room and dedicated Halal/Kosher kitchen space
- Regular social events and team activities
Payroll Administrator / Payroll Officer with hands‑on monthly payroll experience Comfortable owning payroll end‑to‑end while juggling people admin tasks Detail‑driven, organised, and calm under pressure Enjoys being a trusted point of contact for people queries
Payroll and HR Administrator in Liverpool employer: Love2shop
Contact Detail:
Love2shop Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Payroll and HR Administrator in Liverpool
✨Tip Number 1
Network like a pro! Reach out to your connections in the payroll and HR field. You never know who might have a lead on a job or can put in a good word for you. Plus, attending industry events can help you meet potential employers face-to-face.
✨Tip Number 2
Prepare for interviews by practising common questions related to payroll and HR administration. Think about your past experiences and how they relate to the role. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Tip Number 3
Show off your Excel skills! If you’re confident with spreadsheets, consider creating a sample payroll report or analysis to bring along to your interview. This will demonstrate your expertise and give you an edge over other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our company. Let’s get you that Payroll and HR Administrator role!
We think you need these skills to ace Payroll and HR Administrator in Liverpool
Some tips for your application 🫡
Show Off Your Payroll Skills: Make sure to highlight your experience in payroll processing. We want to see how you've handled monthly payrolls and any systems you've used, especially if you’ve got experience with Brain Payroll. Don’t forget to mention your Excel skills too!
Be Personable: Since this role is all about people administration, let your personality shine through! We love candidates who can deliver high-quality service, so share examples of how you've supported employees or resolved queries in the past.
Attention to Detail is Key: We’re looking for someone who takes pride in accuracy. In your application, give us a glimpse of how you ensure precision in your work, whether it’s maintaining payroll records or managing employee data. A little detail goes a long way!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Love2shop
✨Know Your Payroll Basics
Make sure you brush up on your payroll knowledge before the interview. Understand the key processes involved in payroll, such as how to accurately process monthly payrolls and produce payroll journals. Being able to discuss these topics confidently will show that you're ready to take ownership of this role.
✨Excel Skills Are Key
Since the job requires intermediate to advanced Excel skills, it’s a good idea to practice using Excel functions relevant to payroll and data management. Be prepared to discuss how you've used Excel in previous roles, and maybe even bring examples of reports or spreadsheets you've created.
✨Demonstrate Attention to Detail
This role demands a strong attention to detail, so think of specific examples from your past work where your accuracy made a difference. Whether it was catching an error in payroll or ensuring all employee records were up-to-date, be ready to share these stories to highlight your meticulous nature.
✨Show Your People Skills
As a Payroll and HR Administrator, you'll be the go-to person for queries. Prepare to discuss how you've handled people-related issues in the past, whether it's onboarding new employees or managing grievances. Highlight your ability to provide high-quality internal client service, as this will be crucial in your new role.