At a Glance
- Tasks: Lead digital growth strategies for customer acquisition and retention across multiple channels.
- Company: Join a dynamic team at Love2shop, a recognised brand with a collaborative culture.
- Benefits: Enjoy 25 days holiday, a pension scheme, and discounts with various retailers.
- Other info: Opportunity to shape the future of digital marketing in a high-accountability environment.
- Why this job: Make a real impact on digital performance and drive measurable commercial outcomes.
- Qualifications: Proven experience in digital marketing and strong analytical skills required.
The predicted salary is between 60000 - 80000 £ per year.
We’re looking for a commercially driven Head of Digital Growth to lead acquisition, retention and performance across the Love2shop brand portfolio. This is a high-impact role with clear accountability for traffic, customer growth, channel performance and revenue delivery. You’ll turn trading priorities into digital activity that drives measurable commercial outcomes. This isn’t just about running channels, it’s about owning performance, making smart decisions and delivering results.
The role:
- Owning acquisition and retention strategy across PPC, SEO, Paid Social, CRM, Email, Affiliates, Display and Content
- Delivering qualified traffic, customer growth and ROI aligned to trading and revenue targets
- Align channel plans with trading, onsite performance and key campaigns
- Working closely with Finance on CAC, LTV, forecasting and ROI performance
- Leading weekly performance reviews, driving optimisation and continuous improvement
- Owning forecasting, insight and board-level reporting for digital performance
- Managing agencies and internal specialists against clear KPIs and budgets
- Identifying growth opportunities through data, audience insight and customer behaviour
- Maintaining strong control of digital spend, governance and measurement
- Driving a test-and-learn culture to unlock new growth levers
What we’re looking for:
- Proven experience leading digital growth / performance marketing at scale
- Strong track record of delivering commercial outcomes, not just activity
- Experience working closely with e-commerce, trading or commercial teams
- Highly analytical with strong forecasting and performance management capability
- Confident influencing senior stakeholders and presenting at board level
- Comfortable operating in a high-accountability, results-driven environment
- Strong understanding of ROI, budget control and performance governance
- Experience in a multi-channel or multi-brand environment preferred
A commercially focused role with real ownership and impact. Close partnership with senior leadership. Opportunity to shape and scale digital performance across a recognised brand portfolio. Collaborative, growth-focused environment. 25 days’ holiday per year, plus bank holidays. Company pension scheme. Staff Everyday Benefits card offering discounts with multiple retailers (10%). Corporate travel scheme with Merseyrail, Northern rail, Arriva.
Head of Digital Marketing employer: Love2shop
At Love2shop, we pride ourselves on being an exceptional employer that fosters a collaborative and growth-focused environment. As the Head of Digital Marketing, you will have the opportunity to shape and scale digital performance across a recognised brand portfolio, while enjoying benefits such as 25 days' holiday, a company pension scheme, and exclusive discounts through our Staff Everyday Benefits card. Join us to make a meaningful impact in a high-accountability role that values your expertise and drives commercial success.
