At a Glance
- Tasks: Assist customers via phone, email, live chat, and social media to resolve inquiries.
- Company: Join Love2shop, a vibrant team dedicated to customer satisfaction.
- Benefits: Fixed-term role with potential for remote work after training and overtime opportunities.
- Other info: Fixed-term position from August 2026 to January 2027 with a supportive team environment.
- Why this job: Make a difference in customer experiences while gaining valuable skills.
- Qualifications: Strong communication skills and a passion for helping others.
The predicted salary is between 20000 - 25000 £ per year.
Love2shop is seeking a Customer Care Advisor to join our team in Birkenhead on a fixed-term basis (17 August 2026 – 31 January 2027).
You'll handle customer inquiries across phone, email, live chat and social, resolve issues promptly and ensure a positive interaction at every touchpoint.
The role includes working at Valley Road, Birkenhead with potential home days after training.
The shift is 9am–5pm, Monday to Friday, with some overtime during October–December and no holidays during
#J-18808-Ljbffr
Seasonal Customer Care Advisor | Multichannel Support in Birkenhead employer: Love2shop
At Love2shop, we pride ourselves on being an excellent employer by fostering a collaborative and inclusive work culture that prioritises engineering excellence and customer-centred design. Our commitment to employee growth is evident through mentorship opportunities and a supportive environment, alongside competitive benefits such as 25 days holiday, a company pension scheme, and a range of staff discounts. Located in a vibrant area, we ensure our team enjoys a balanced work-life experience while contributing to meaningful projects that impact millions of users.
