Client Services Specialist β€” Hybrid (Office Mon & Tue) in Birkenhead

Client Services Specialist β€” Hybrid (Office Mon & Tue) in Birkenhead

Birkenhead Full-Time 25000 - 32000 Β£ / year (est.) No working from home possible
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At a Glance

  • Tasks: Manage customer inquiries and meet KPIs in a dynamic environment.
  • Company: Join Love2shop, a leading company in customer service solutions.
  • Benefits: Enjoy a hybrid work model with in-person training and career growth.
  • Other info: Work in a vibrant office in Birkenhead with a supportive team.
  • Why this job: Be part of a team that values customer satisfaction and innovation.
  • Qualifications: Experience in Business Support and strong customer service skills.

The predicted salary is between 25000 - 32000 Β£ per year.

Love2shop is looking for a Client Service Executive based in Birkenhead. This full-time hybrid role requires you to work in the office on Mondays and Tuesdays, with training for the first three weeks done in-person.

The successful candidate will manage customer inquiries, meet KPI requirements set by the Head of Client Services, and possess a strong knowledge of both physical and digital products like Love2shop e-gift cards.

If you have experience in Business Support and a solid understanding of customer service dynamics, we want to hear from you!

Client Services Specialist β€” Hybrid (Office Mon & Tue) in Birkenhead employer: Love2shop

At Love2shop, we pride ourselves on fostering a supportive and dynamic work environment in Birkenhead, where our Client Services Specialists can thrive. With a strong emphasis on employee growth, we offer comprehensive training and development opportunities, alongside a hybrid working model that promotes work-life balance. Join us to be part of a passionate team dedicated to delivering exceptional customer service while enjoying the unique benefits of working with innovative products like our e-gift cards.

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Contact Details:

Love2shop Recruitment Team

We think you need these skills to ace Client Services Specialist β€” Hybrid (Office Mon & Tue) in Birkenhead

Customer Service
KPI Management
Business Support
Knowledge of Physical Products
Knowledge of Digital Products
Communication Skills
Problem-Solving Skills