Temporary Receptionist / Customer Service - Veterinary Clinic
West London
£15 per hour
4 weeks initially, with potential to become ongoing
Various shifts available
Are you immediately available and looking for a fast-paced customer service role where every day is different?
We are currently recruiting for a Temporary Receptionist / Customer Service professional to join a busy veterinary clinic in West London.
This is a fantastic opportunity for someone who enjoys working with people and is confident in a busy, high-volume environment. As this is a veterinary setting, compassion, empathy and a calm, caring approach are essential. You will be speaking with pet owners who may be worried or distressed, so the ability to remain professional while providing a reassuring and understanding service is incredibly important.
The Role
- Providing a friendly, professional, and compassionate front-of-house service
- Handling a high volume of calls and customer enquiries
- Supporting clients who may be worried, upset or concerned about their pets
- Managing queries efficiently while maintaining a calm and empathetic approach
- Using internal systems to accurately record and update information
- Supporting the wider reception team to ensure the smooth running of the clinic
- Communicating confidently and professionally, both verbally and in writing
Shift Patterns
Shifts will be confirmed week by week, with flexibility required.
- Early: 8:15am - 4:45pm
- Mid: 9:30am - 6:00pm
- Late: 10:30am - 7:00pm
We're Looking For
- Previous front-of-house, reception, or customer service experience
- Excellent written and verbal communication skills
- A compassionate, empathetic, and caring approach
- Comfortable working in a busy, high-call-volume environment
- Able to remain calm, professional, and patient when dealing with challenging situations
- Strong technical and systems ability, with confidence learning new software
- Excellent attention to detail and organisational skills
- Provet experience is desirable, although strong systems ability and the ability to pick up new systems quickly will also be considered
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Temporary Customer Service Advisor employer: Love Success
At Love Success, we pride ourselves on being an exceptional employer that fosters a collaborative and dynamic work culture in the heart of Greater London. Our commitment to employee growth is evident through tailored development opportunities and a supportive environment that encourages innovation and teamwork. Join us to not only advance your career but also to be part of a vibrant team dedicated to excellence in the financial services sector.
