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- Tasks: Be the friendly face of our precious metals dealer, welcoming clients and managing appointments.
- Company: Join a rapidly expanding luxury goods company with a focus on exceptional client service.
- Benefits: Enjoy a competitive salary, healthcare, bonuses, and extra holidays.
- Why this job: Shape client experiences in a dynamic environment while developing your skills.
- Qualifications: Looking for organised, customer-focused individuals with a professional attitude.
- Other info: Join a close-knit team with plenty of opportunities for growth.
The predicted salary is between 24000 - 36000 £ per year.
Our client is a rapidly expanding precious metals dealer, specialising in exceptional-quality products and outstanding client service within the precious metals and luxury goods market. Their offices provide a discreet, secure, and welcoming environment where clients can discuss investments, view rare pieces, and complete transactions with confidence.
We are seeking a professional, personable, and friendly Receptionist / Office Manager to act as the first point of contact for all clients, both in person and over the telephone. This role is ideal for someone who is highly organised, customer-focused, and presents themselves with confidence and professionalism. You will be comfortable engaging with a diverse range of investors and collectors and will be trusted with genuine responsibility, playing a key role in shaping the overall client experience.
This is a great opportunity to join a close-knit, energetic team where you can develop your skills, gain hands-on experience, and grow within a fast-moving business full of opportunity.
Key Responsibilities- Greet on-site clients, offer and serve refreshments, and ensure they feel welcome and well-informed
- Manage waiting times and keep clients updated in a calm and professional manner
- Answer incoming telephone calls, identify caller needs, and direct enquiries to the appropriate team member
- Book and manage client appointments for relevant team members
- Manage relationships with cleaning contractors and ensure all client-facing areas are clean, tidy, and presentable at all times
- Ensure the office is appropriately stocked with supplies, including refreshments, stationery, and client materials
- Receive and distribute incoming post promptly to the relevant team members
- Oversee basic health and safety requirements
Receptionist ( Gold and Silver) employer: Love Success
Contact Detail:
Love Success Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist ( Gold and Silver)
✨Tip Number 1
First impressions matter, so when you walk into that interview, make sure to smile and greet everyone warmly. We want to show them that you're not just a professional but also a friendly face who can make clients feel welcome.
✨Tip Number 2
Be prepared to chat! Brush up on your knowledge about the company and the precious metals market. We need to demonstrate that we’re not just here for a job, but genuinely interested in what they do and how we can contribute.
✨Tip Number 3
Show off your organisational skills during the interview. Bring a notebook to jot down important points and questions. This will help us appear proactive and ready to manage client appointments and office tasks efficiently.
✨Tip Number 4
Finally, don’t forget to follow up after the interview! A quick thank-you email can go a long way in showing our appreciation and keeping us top of mind. Plus, it’s a great chance to reiterate our enthusiasm for the role!
We think you need these skills to ace Receptionist ( Gold and Silver)
Some tips for your application 🫡
Show Your Personality: As a Receptionist, you'll be the first point of contact for clients, so let your friendly and professional side shine through in your application. Use a warm tone and share a bit about yourself to make a memorable impression.
Tailor Your CV: Make sure your CV highlights relevant experience that aligns with the role. Focus on customer service skills and any previous roles where you've managed client interactions or office tasks. We want to see how you can contribute to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to tell us why you're the perfect fit for this role. Mention specific responsibilities from the job description and explain how your skills and experiences make you the ideal candidate. Keep it concise but impactful!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at Love Success
✨Know the Company Inside Out
Before your interview, take some time to research the precious metals dealer. Understand their products, values, and what sets them apart in the market. This knowledge will not only impress your interviewers but also help you tailor your responses to align with their mission.
✨Showcase Your People Skills
As a Receptionist, you'll be the first point of contact for clients. Practice demonstrating your friendly and professional demeanour during the interview. Use examples from past experiences where you've successfully engaged with clients or handled challenging situations with grace.
✨Prepare for Common Questions
Anticipate questions related to customer service and organisation. Be ready to discuss how you manage waiting times, handle phone calls, and keep the office running smoothly. Think of specific scenarios where you've excelled in these areas to share during the interview.
✨Dress the Part
Since this role involves interacting with high-profile clients, it's essential to present yourself professionally. Choose an outfit that reflects the company's image—smart and polished. This will help you feel more confident and make a great first impression.
