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- Tasks: Lead a team to ensure smooth office operations and support services.
- Company: Join a top law firm in central London known for its collaborative culture.
- Benefits: Enjoy a supportive environment with opportunities for growth and development.
- Why this job: Be part of a dynamic team that values strong client relationships and teamwork.
- Qualifications: Experience in leading office services or reception teams in professional settings required.
- Other info: Salary based on experience; ideal for motivated leaders seeking a hands-on role.
The predicted salary is between 36000 - 60000 £ per year.
Our client, a leading Law firm based in central London, is seeking an experienced Office Services Team Lead to join their dynamic office support team. Reporting to the Facilities Manager, this is a varied and fast-paced role within an organisation renowned for its strong client relationships and collaborative working culture.
You will be responsible for managing a team of seven, ensuring the smooth day-to-day running of office services. As such, we are looking for candidates with recent experience leading an office services or reception team within a professional services environment. This is a fantastic opportunity for a motivated and hands-on leader to join a supportive team in a firm that truly values its people.
The role will include:
- Facilitating 1:1 meetings and appraisals
- Daily floor walks to ensure maintenance and housekeeping issues are reported and in process
- Acting as first point of call for complaints
- Ensuring sickness and absences are covered
- Assisting the Facilities Manager as and when required with offices moves, projects and general ad hoc duties
- Ensuring the office remains tidy and organised
- Monitoring stationery, printers and photocopiers to ensure stock levels are sufficient
The ideal candidate:
- Demonstrates excellent communication and interpersonal skills (respectful, positive, articulate, professional and sympathetic)
- Delivers helpful internal services with a “can do” approach, shows commercial awareness and represents the department/firm appropriately
- Customer driven and able to set and work to the highest of standards
- Able to manage own workload and meet deadlines
- A clear communicator with excellent interpersonal skills
- Someone who enjoys building relationships across the business
Salary will be dependent upon experience.
Office Services Team Leader employer: Love Success
Contact Detail:
Love Success Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Office Services Team Leader
✨Tip Number 1
Familiarise yourself with the specific challenges and demands of a law firm environment. Understanding the nuances of professional services will help you demonstrate your suitability for the role during any discussions.
✨Tip Number 2
Highlight your leadership experience by preparing examples of how you've successfully managed teams in fast-paced settings. Be ready to discuss your approach to team motivation and conflict resolution.
✨Tip Number 3
Showcase your customer service skills by preparing anecdotes that illustrate your ability to handle complaints and maintain high standards. This will resonate well with the firm's focus on client relationships.
✨Tip Number 4
Network with current or former employees of the firm, if possible. Gaining insights into their culture and expectations can give you an edge and help you tailor your approach when discussing your fit for the role.
We think you need these skills to ace Office Services Team Leader
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in leading office services or reception teams, particularly within a professional services environment. Use specific examples that demonstrate your leadership skills and ability to manage a team effectively.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the firm. Highlight your communication skills and customer-driven approach, and explain how your previous experiences align with the responsibilities outlined in the job description.
Showcase Relevant Skills: Emphasise your interpersonal skills and ability to build relationships across the business. Provide examples of how you've successfully managed workloads, met deadlines, and handled complaints in past roles.
Proofread Your Application: Before submitting your application, carefully proofread all documents to ensure there are no spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Love Success
✨Showcase Your Leadership Skills
As a candidate for the Office Services Team Leader position, it's crucial to highlight your leadership experience. Be prepared to discuss specific examples of how you've successfully managed teams in the past, focusing on your ability to motivate and support your team members.
✨Demonstrate Your Problem-Solving Abilities
In this role, you'll be the first point of call for complaints. Prepare to share instances where you've effectively resolved issues or improved processes. This will show your potential employer that you can handle challenges with a positive and proactive approach.
✨Emphasise Communication Skills
Excellent communication is key in this position. During the interview, make sure to articulate your thoughts clearly and listen actively. You might also want to prepare examples of how you've built relationships across different departments, as this aligns with the firm's collaborative culture.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your ability to manage day-to-day operations. Think about how you would handle situations like staff absences or maintenance issues. Being able to demonstrate your thought process will show that you're ready for the fast-paced nature of the role.
