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- Tasks: Lead a team to ensure smooth office operations and support services.
- Company: Join a top law firm in central London known for collaboration and strong client relationships.
- Benefits: Enjoy a supportive work culture with opportunities for professional growth.
- Why this job: Be part of a dynamic team that values its people and fosters a positive environment.
- Qualifications: Experience in leading office services or reception teams in a professional setting is essential.
- Other info: Salary based on experience; ideal for motivated leaders looking to make an impact.
The predicted salary is between 36000 - 60000 £ per year.
Our client, a leading Law firm based in central London, is seeking an experienced Office Services Team Lead to join their dynamic office support team. Reporting to the Facilities Manager, this is a varied and fast-paced role within an organisation renowned for its strong client relationships and collaborative working culture.
You will be responsible for managing a team of seven, ensuring the smooth day-to-day running of office services. As such, we are looking for candidates with recent experience leading an office services or reception team within a professional services environment. This is a fantastic opportunity for a motivated and hands-on leader to join a supportive team in a firm that truly values its people.
The role will include:
- Facilitating 1:1 meetings and appraisals
- Daily floor walks to ensure maintenance and housekeeping issues are reported and in process
- Acting as first point of call for complaints
- Ensuring sickness and absences are covered
- Assisting the Facilities Manager as and when required with office moves, projects and general ad hoc duties
- Ensuring the office remains tidy and organised
- Monitoring stationery, printers and photocopiers to ensure stock levels are sufficient
The ideal candidate:
- Demonstrates excellent communication and interpersonal skills (respectful, positive, articulate, professional and sympathetic)
- Delivers helpful internal services with a “can do” approach, shows commercial awareness and represents the department/firm appropriately
- Customer driven and able to set and work to the highest of standards
- Able to manage own workload and meet deadlines
- A clear communicator with excellent interpersonal skills
- Someone who enjoys building relationships across the business
Salary will be dependent upon experience.
Office Services Team Leader employer: Love Success
Contact Detail:
Love Success Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Office Services Team Leader
✨Tip Number 1
Familiarise yourself with the specific office services and support functions that are crucial in a law firm environment. Understanding the unique challenges and expectations of this sector will help you demonstrate your knowledge during interviews.
✨Tip Number 2
Highlight your leadership experience by preparing examples of how you've successfully managed teams in fast-paced settings. Be ready to discuss your approach to team motivation and conflict resolution, as these are key aspects of the role.
✨Tip Number 3
Network with professionals in the legal and office services sectors. Attend industry events or connect with current employees on platforms like LinkedIn to gain insights into the firm's culture and values, which can be beneficial during your application process.
✨Tip Number 4
Prepare to discuss your customer service philosophy and how it aligns with the firm's commitment to client relationships. Being able to articulate your 'can do' attitude and how you ensure high standards will set you apart from other candidates.
We think you need these skills to ace Office Services Team Leader
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in leading office services or reception teams, particularly within a professional services environment. Use specific examples that demonstrate your leadership skills and ability to manage a team effectively.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the firm. Mention your relevant experience and how it aligns with the responsibilities outlined in the job description. Be sure to convey your 'can do' attitude and customer-driven approach.
Highlight Key Skills: Emphasise your excellent communication and interpersonal skills in both your CV and cover letter. Provide examples of how you've successfully built relationships within a team or organisation, as this is crucial for the role.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are essential qualities for the Office Services Team Leader position.
How to prepare for a job interview at Love Success
✨Showcase Your Leadership Skills
As a candidate for the Office Services Team Leader position, it's crucial to highlight your leadership experience. Be prepared to discuss specific examples of how you've successfully managed teams in the past, focusing on your approach to motivating and developing team members.
✨Demonstrate Your Problem-Solving Abilities
In this role, you'll be the first point of call for complaints and issues. Prepare to share instances where you've effectively resolved conflicts or addressed challenges in a professional services environment, showcasing your ability to maintain a calm and constructive approach.
✨Emphasise Your Communication Skills
Excellent communication is key in this position. During the interview, make sure to articulate your thoughts clearly and listen actively. You might also want to prepare examples of how you've built relationships across different departments or with clients.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your ability to handle day-to-day operations and unexpected situations. Think about how you would manage daily floor walks, ensure office tidiness, and monitor supplies, and be ready to discuss your strategies.
