Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a team while managing key customer accounts and ensuring top-notch service.
- Company: A family-run business focused on sustainable products in the horticultural industry.
- Benefits: Competitive salary, flexible work arrangements, and opportunities for career growth.
- Other info: Dynamic role with a focus on personal development and team success.
- Why this job: Join a supportive team and make a real difference in customer satisfaction.
- Qualifications: Previous account management experience and strong leadership skills.
The predicted salary is between 37000 - 42000 £ per year.
Salary: £37,000- £42,000
Location: Wandsworth, London
Working Hours: M-F 09.00 - 17.00 (4 days in Wandsworth office, 1 day at home)
Our client, a fantastic family-run business specialising in the manufacture and supply of high-quality sustainable products to the international commercial horticultural industry, is seeking an Account Manager Team Leader to join their small but growing customer support team.
This varied role combines leadership, coaching, and hands-on account management, ensuring the highest levels of customer satisfaction, team performance, and process compliance.
We are looking for a friendly, humble, and customer-focused individual with previous account management experience. In this role, you will manage selected customer accounts and support clients throughout their full journey — from quotation and order processing through to logistics updates, shipping documentation, and final delivery. You will build strong, lasting relationships with customers via phone, email, and video calls, delivering an exceptional service experience at every stage.
- Manage, support, and develop a team of Account Managers (currently 3, with planned growth) and ensure smooth communication with the sales and production teams.
- Conduct regular weekly team check-ins and monthly one-to-one meetings.
- Lead annual performance reviews, including setting objectives and evaluating performance.
- Identify development opportunities and support career progression within the team.
- Monitor team performance against KPIs and business objectives.
- Ensure compliance with company policies, including working hours and operational standards.
- Partner with senior management to review and agree on annual compensation changes, including bonuses and salary increases.
- Personally manage a portfolio of key accounts, maintaining strong client relationships.
- Support sales team in providing accurate and timely information.
- Oversee the full account lifecycle from order placement through to invoicing.
- Ensure timely and accurate processing of orders and invoices.
- Maintain up-to-date records and provide visibility on account status to internal stakeholders.
- Identify opportunities to improve processes and enhance the customer experience.
Based in Wandsworth, London. Salary will be based upon experience.
Account Manager Team Lead in London employer: Love Success
Contact Detail:
Love Success Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager Team Lead in London
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the lookout for an Account Manager Team Lead role. You never know who might have the inside scoop on openings!
✨Tip Number 2
Prepare for those interviews! Research the company and its values, especially their focus on sustainability. Be ready to discuss how your experience aligns with their mission and how you can contribute to their customer satisfaction goals.
✨Tip Number 3
Showcase your leadership skills! During interviews, share examples of how you've successfully managed teams and improved processes. Highlight your ability to build strong relationships with clients and team members alike.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Account Manager Team Lead in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Account Manager Team Lead role. Highlight your previous account management experience and any leadership roles you've had, as we want to see how you can contribute to our growing team.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your personality and explain why you're the perfect fit for us. Mention specific examples of how you've built strong customer relationships and led teams in the past.
Showcase Your Customer Focus: Since we're all about delivering exceptional service, make sure to highlight your customer-focused approach in your application. Share stories that demonstrate how you've gone above and beyond to ensure customer satisfaction.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at Love Success
✨Know the Company Inside Out
Before your interview, take some time to research the company’s values, products, and their approach to sustainability. Understanding their mission will help you align your answers with what they stand for, showing that you're genuinely interested in being part of their team.
✨Showcase Your Leadership Skills
As an Account Manager Team Lead, you'll need to demonstrate your leadership abilities. Prepare examples from your past experiences where you've successfully led a team, coached individuals, or improved team performance. This will highlight your capability to manage and develop others effectively.
✨Prepare for Scenario-Based Questions
Expect questions that assess how you would handle specific situations, such as managing a difficult client or resolving a team conflict. Think through potential scenarios and how you would approach them, focusing on your problem-solving skills and customer-centric mindset.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready to ask. Inquire about the team dynamics, growth opportunities, or how success is measured in the role. This not only shows your interest but also helps you gauge if the company is the right fit for you.