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- Tasks: Support HR with admin tasks, payroll queries, recruitment, and onboarding.
- Company: Join a diverse adult education provider in the vibrant West End.
- Benefits: Enjoy hybrid working, 7 weeks annual leave, and great perks.
- Why this job: Be part of a friendly team that values efficiency and people-centric service.
- Qualifications: Customer service and administration skills are essential; experience in HR is a plus.
- Other info: Immediate start available; salary based on experience.
The predicted salary is between 24000 - 36000 £ per year.
Job Description
HR Administrator
M-F 09.00- 17.00- Holborn
(Hybrid Working – 1 days from home after 6 months probation period )
£29,000 + excellent benefits including 7 weeks annual leave
We are actively looking for a highly efficient HR Administrator to work for an adult education provider in the West End. You will be joining an established team of lovely people who need support across the core administration responsibilities of the department. The culture here is diverse and the service from the HR department to the company is highly efficient and people centric.
The role is fast moving, client-facing and varied .
HR Systems and Payroll Queries
- Updating starters and leavers, staff changes
- Triaging inbox
- First line for payroll queries – working with finance and payroll team
Recruitment and Selection
- Arranging interviews, processing letters offers and rejections
- Supporting all advertising of roles
- Managing external talent bank
On-boarding
- Managing pre-employment checks
- Organising and supporting inductions
- Managing all e-learning
General HR Administration
- Support the HR Team in drafting paperwork including probation confirmation and resignation acceptance letters, among others, for review.
- Staff badge printing.
- Scanning and securing conditional paperwork.
- Monitoring inboxes, phone calls and day-to-day queries, escalating where appropriate. This includes responding to incoming reference requests for employees.
- Note taking in formal meetings.
- Processing and tracking invoice payments.
- Assisting with the processing and management of benefits (such as cycle to work scheme).
If you are looking for a role using your customer service and administration skills in a HR environment, then we would love to hear from you.
Salary will be dependent upon experience
Customer Services Administrator (HR) employer: Love Success
Contact Detail:
Love Success Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Services Administrator (HR)
✨Tip Number 1
Familiarise yourself with HR systems and payroll processes. Understanding the basics of how these systems work will give you an edge during interviews, as you'll be able to speak confidently about your ability to handle payroll queries and manage staff changes.
✨Tip Number 2
Brush up on your customer service skills. Since this role is client-facing, demonstrating your ability to handle inquiries and provide excellent support will be crucial. Think of examples from your past experiences where you've successfully resolved issues or improved customer satisfaction.
✨Tip Number 3
Network with professionals in the HR field. Attend local HR events or join online forums to connect with others in the industry. This can help you gain insights into the role and potentially get referrals that could boost your application.
✨Tip Number 4
Prepare for situational interview questions. Given the varied nature of the role, you may be asked how you would handle specific scenarios related to HR administration. Practising your responses to these types of questions can help you feel more confident during the interview.
We think you need these skills to ace Customer Services Administrator (HR)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the HR Administrator position. Tailor your application to highlight your relevant experience in customer service and administration.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your previous roles, particularly those related to HR and administration. Use bullet points to make it easy to read and focus on achievements that demonstrate your efficiency and people-centric approach.
Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific experiences that relate to the tasks listed in the job description, such as managing payroll queries or supporting recruitment processes.
Proofread Your Application: Before submitting your application, take the time to proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial for an HR role.
How to prepare for a job interview at Love Success
✨Showcase Your Customer Service Skills
As a Customer Services Administrator, your ability to interact positively with clients is crucial. Prepare examples of how you've successfully handled customer queries or resolved issues in the past, highlighting your communication skills and empathy.
✨Familiarise Yourself with HR Processes
Since the role involves various HR responsibilities, brush up on key HR processes such as recruitment, onboarding, and payroll management. Being able to discuss these topics confidently will demonstrate your readiness for the position.
✨Demonstrate Your Organisational Skills
The job requires managing multiple tasks simultaneously. Be ready to share specific instances where you effectively organised your workload or prioritised tasks to meet deadlines, showcasing your efficiency and attention to detail.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, team dynamics, and expectations for the role. This not only shows your interest in the position but also helps you assess if the company is the right fit for you.