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- Tasks: Be the friendly face of our precious metals dealer, welcoming clients and managing appointments.
- Company: Join a rapidly expanding luxury goods company with a focus on exceptional client service.
- Benefits: Enjoy a competitive salary, healthcare, bonuses, and extra holidays.
- Why this job: Shape client experiences in a dynamic environment while developing your skills.
- Qualifications: Looking for organised, customer-focused individuals with a professional attitude.
- Other info: Join a close-knit team and grow within a fast-moving business full of opportunities.
The predicted salary is between 30000 - 42000 £ per year.
Our client is a rapidly expanding precious metals dealer, specialising in exceptional-quality products and outstanding client service within the precious metals and luxury goods market. Their offices provide a discreet, secure, and welcoming environment where clients can discuss investments, view rare pieces, and complete transactions with confidence.
We are seeking a professional, personable, and friendly Receptionist / Office Manager to act as the first point of contact for all clients, both in person and over the telephone. This role is ideal for someone who is highly organised, customer-focused, and presents themselves with confidence and professionalism. You will be comfortable engaging with a diverse range of investors and collectors and will be trusted with genuine responsibility, playing a key role in shaping the overall client experience. This is a great opportunity to join a close-knit, energetic team where you can develop your skills, gain hands-on experience, and grow within a fast-moving business full of opportunity.
Key Responsibilities- Greet on-site clients, offer and serve refreshments, and ensure they feel welcome and well-informed.
- Manage waiting times and keep clients updated in a calm and professional manner.
- Answer incoming telephone calls, identify caller needs, and direct enquiries to the appropriate team member.
- Book and manage client appointments for relevant team members.
- Manage relationships with cleaning contractors and ensure all client-facing areas are clean, tidy, and presentable at all times.
- Ensure the office is appropriately stocked with supplies, including refreshments, stationery, and client materials.
- Receive and distribute incoming post promptly to the relevant team members.
- Oversee basic health and safety requirements.
Salary will be dependent upon experience.
Receptionist ( Gold and Silver) in City of London employer: Love Success
Contact Detail:
Love Success Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist ( Gold and Silver) in City of London
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues to let them know you're on the hunt for a receptionist role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Practice your people skills! Since this role is all about client interaction, try role-playing common scenarios with a friend. This will help you feel more confident when it comes to greeting clients and handling phone calls.
✨Tip Number 3
Dress to impress! First impressions matter, especially in a client-facing role. Make sure you present yourself professionally and comfortably, so you can focus on making clients feel welcome.
✨Tip Number 4
Apply through our website! We love seeing applications directly from candidates who are genuinely interested in joining our team. It shows initiative and enthusiasm, which are key traits for a receptionist.
We think you need these skills to ace Receptionist ( Gold and Silver) in City of London
Some tips for your application 🫡
Show Your Personality: As a Receptionist, you'll be the first face clients see, so let your personality shine through in your application. Use a friendly tone and share a bit about yourself to show us how you connect with people.
Highlight Relevant Experience: Make sure to mention any previous roles where you've interacted with clients or managed front-of-house duties. We want to see how your experience aligns with our need for a professional and personable Receptionist.
Be Organised: Since this role requires strong organisational skills, demonstrate your ability to manage tasks effectively in your application. You could mention specific examples of how you've kept things running smoothly in past jobs.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Love Success
✨Know the Company Inside Out
Before your interview, take some time to research the precious metals dealer. Understand their products, values, and what sets them apart in the market. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your People Skills
As a Receptionist, you'll be the first point of contact for clients. Practice how you can convey warmth and professionalism in your responses. Think about examples from your past experiences where you've successfully managed client interactions or resolved issues.
✨Prepare for Common Questions
Anticipate questions related to customer service and organisation. For instance, be ready to discuss how you would handle a busy reception area or manage multiple phone calls. Having specific scenarios in mind will help you articulate your skills clearly.
✨Dress the Part
Since this role involves interacting with high-profile clients, make sure to dress professionally. A polished appearance can make a great first impression and reflect your understanding of the company’s standards.
