At a Glance
- Tasks: Support daily operations, manage reception, and assist with client events.
- Company: Dynamic office space provider focused on premium client experiences.
- Benefits: Competitive pay, hands-on experience, and a vibrant work environment.
- Other info: Perfect summer role for those seeking to develop professional skills.
- Why this job: Join a team that values hospitality and enhances client experiences every day.
- Qualifications: Experience in customer service or hospitality, strong communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
Location: London
Hours: 9:00am-6:00pm or 8:00am-5:00pm
Pay: £116 per day
Job Type: Full-time, fully office-based Monday to Friday
Duration: Ongoing (week to week summer role)
Our client is seeking a professional, highly presentable, and organised Operations Assistant to support the delivery of a consistent, high-quality client experience across its portfolio of premium office spaces. The business is recognised for its strong focus on hospitality‑led service delivery, drawing on expertise from both the serviced office and hotel sectors to create a refined, client‑focused working environment.
The Role
As an Operations Assistant, you will play a key role in the day‑to‑day running of their offices. Acting as a brand ambassador, you will help deliver an exceptional experience across reception, facilities management, and client events.
Key Responsibilities
- Reception & Client Experience
- Provide a warm, professional welcome to clients and visitors
- Manage reception duties, including calls, emails, and visitor registrations
- Handle meeting room bookings and ensure rooms are prepared to a high standard
- Build positive relationships with clients and respond promptly to requests
- Support the delivery of an outstanding customer experience throughout the building
- Facilities & Operations
- Assist with the day‑to‑day operation of the workspace
- Conduct regular floor walks to ensure communal areas remain presentable and fully stocked
- Coordinate with suppliers, contractors and building management when required
- Report maintenance issues and help ensure they are resolved efficiently
- Support health and safety procedures and operational compliance
- Events & Community
- Assist with the planning and delivery of client events, networking sessions, and wellness activities
- Help set up event spaces and coordinate refreshments
- Engage with clients and contribute to creating a vibrant workplace community
- Promote upcoming events and encourage participation
About You
- Professional, friendly, and service‑oriented
- Highly organised with excellent attention to detail
- Able to multitask and remain calm under pressure
- Proactive and willing to take ownership of tasks
- A strong communicator with excellent interpersonal skills
- Comfortable using Microsoft Office and other workplace systems
- Previous experience in reception, hospitality, facilities, events, or customer service required
If you have all the above and think it sounds like a fabulous opportunity, please apply today! Please do not apply if you are not able to start immediately.
Temporary Operations Assistant employer: Love Success Recruitment
Join a dynamic team in London where your role as a Temporary Operations Assistant will be pivotal in delivering exceptional client experiences within premium office spaces. With a strong emphasis on hospitality-led service, the company fosters a vibrant work culture that values professionalism and teamwork, offering opportunities for personal growth and development in a supportive environment. Enjoy the benefits of working in a prestigious location, where your contributions directly enhance the client journey and workplace community.
StudySmarter Expert Advice🤫
We think this is how you could land Temporary Operations Assistant
✨Get Social with Customer Support Communities
Join customer support groups on platforms like Facebook or Reddit. They often share job openings or temp opportunities. Engaging with these communities can help you learn more about the specific skills and experiences employers are looking for, plus you'll meet folks who might know about openings at companies like Love Success Recruitment.
✨Leverage Seasonal Hiring Trends
Since customer support roles can spike during busy seasons (think holidays and sales periods), keep an eye out for timelines when companies ramp up hiring. Make sure to apply early and stay active; sending a quick follow-up a week after applying can show your enthusiasm for the role.
✨Flex Your Communication Skills
In customer support, communication is key! Prepare for hypothetical scenarios that test your problem-solving and customer interaction skills. Practising answers to common role-play questions can really help you shine in interviews—trust us, it makes a difference!
✨Make the Most of Job Boards
Use industry-specific job boards like Glassdoor or Indeed to find temporary roles. Don’t forget to set up alerts for customer support positions at companies like Love Success Recruitment. The earlier you apply, the better your chances, so keep your finger on the pulse!
Some tips for your application 🫡
Highlight Your Communication Skills:In customer support, top-notch communication is key. Make sure your CV showcases any previous experience where you’ve had to clearly convey information or resolve issues. If you’ve handled customer queries via email or chat, mention it! Let’s see those strong verbal and written skills shine through.
Showcase Problem-Solving Experience:Employers love to see how you've handled tricky situations. Include examples in your application where you’ve tackled customer concerns or had to think on your feet. It's all about proving you can keep cool under pressure and find solutions—something super important in a temporary customer support role!
Tailor Your Approach for Temporary Roles:Since this is a temporary gig, make sure your cover letter emphasises your flexibility and eagerness to dive right in. Mention that you're ready to hit the ground running and are adaptable to new tools or systems—this shows that you understand the urgency often needed in temporary positions.
Proof of Customer Satisfaction:If you’ve got any quantifiable achievements from past customer support roles, like improved customer satisfaction scores or successful project completions, make sure to include them. Numbers speak volumes! This not only shows your capability but also gives us a reason to believe you'll bring that same success to Love Success Recruitment.
How to prepare for a job interview at Love Success Recruitment
✨Master the Customer Interaction Game
In customer support, we need to showcase our people skills. Prepare for role-playing scenarios where you'll demonstrate how to handle difficult customers or resolve complaints. Think about the types of issues common in Love Success Recruitment's industry and how you can respond empathetically and effectively!
✨Know Your Products Inside Out
For a temporary role, it's crucial to familiarize yourself with the products or services Love Success Recruitment offers. Brush up on key features, common issues, and FAQs. This knowledge will enable you to respond quickly and confidently to customer queries, showing you’re ready to jump in at a moment’s notice!
✨Flexibility is Key - Emphasise Your Adaptability!
Since this is a temporary role, we're looking to convey how quickly we can adapt to new systems or processes. Be ready to share examples of how you've quickly learned new tools or adjusted to changing environments in past roles. Show them you're the go-to person when the pressure's on!
✨Prepare for Quick Conversational Q&A
You might face a rapid-fire round of questions about customer service principles or how you'd handle specific situations. To ace this, think through different customer scenarios ahead of time, and practice your responses to ensure they're concise and impactful. The aim is to demonstrate your quick thinking and problem-solving skills!
