At a Glance
- Tasks: Support daily operations and create a welcoming environment for clients and visitors.
- Company: Dynamic company focused on premium office spaces and exceptional client experiences.
- Benefits: Competitive pay, hands-on experience, and a vibrant workplace community.
- Other info: Perfect summer role with opportunities to develop your skills in a fast-paced environment.
- Why this job: Join a team that values hospitality and make a real impact in a professional setting.
- Qualifications: Experience in customer service or hospitality, strong communication skills, and a proactive attitude.
The predicted salary is between 30000 - 40000 £ per year.
Location: London
Hours: 9:00am-6:00pm or 8:00am-5:00pm
Pay: £116 per day
Job Type: Full-time, fully office-based Monday to Friday
Duration: Ongoing (week to week summer role)
Our client is seeking a professional, highly presentable, and organised Operations Assistant to support the delivery of a consistent, high-quality client experience across its portfolio of premium office spaces. The business is recognised for its strong focus on hospitality‑led service delivery, drawing on expertise from both the serviced office and hotel sectors to create a refined, client‑focused working environment.
The Role
As an Operations Assistant, you will play a key role in the day‑to‑day running of their offices. Acting as a brand ambassador, you will help deliver an exceptional experience across reception, facilities management, and client events.
Key Responsibilities
- Reception & Client Experience
- Provide a warm, professional welcome to clients and visitors
- Manage reception duties, including calls, emails, and visitor registrations
- Handle meeting room bookings and ensure rooms are prepared to a high standard
- Build positive relationships with clients and respond promptly to requests
- Support the delivery of an outstanding customer experience throughout the building
- Facilities & Operations
- Assist with the day‑to‑day operation of the workspace
- Conduct regular floor walks to ensure communal areas remain presentable and fully stocked
- Coordinate with suppliers, contractors and building management when required
- Report maintenance issues and help ensure they are resolved efficiently
- Support health and safety procedures and operational compliance
- Events & Community
- Assist with the planning and delivery of client events, networking sessions, and wellness activities
- Help set up event spaces and coordinate refreshments
- Engage with clients and contribute to creating a vibrant workplace community
- Promote upcoming events and encourage participation
About You
- Professional, friendly, and service‑oriented
- Highly organised with excellent attention to detail
- Able to multitask and remain calm under pressure
- Proactive and willing to take ownership of tasks
- A strong communicator with excellent interpersonal skills
- Comfortable using Microsoft Office and other workplace systems
- Previous experience in reception, hospitality, facilities, events, or customer service required
If you have all the above and think it sounds like a fabulous opportunity, please apply today! Please do not apply if you are not able to start immediately.
StudySmarter Expert Advice🤫
We think this is how you could land Temporary Operations Assistant in London
✨Get Your Foot in the Door with Walk-Ins
In the hospitality and food service game, a personal touch goes a long way. Instead of waiting for listings, why not walk into local restaurants, cafes, or hotels? Bring your best smile and a CV, and show them that you're eager to join their team right on the spot!
✨Tap into Seasonal Hiring Trends
With temporary roles often popping up during busy seasons, like summer or festive times, keep an eye out for openings as these businesses ramp up. Joining local community groups on social media can also help you stay ahead of the game: think pop-up events, seasonal fairs, or any openings in your area!
✨Utilise Your Network in the Industry
We all know people in the hospitality world, right? Now's the time to message those friends or acquaintances who might already be working in restaurants or bars. They could give you the insider scoop on who’s hiring or even put in a good word for you – it’s all about that inside connection!
✨Apply Through Us for Quick Visibility
Don't forget you can apply for temporary roles directly through our website! It’s not just about the big chain restaurants; many smaller, local places look there for quick hires. Plus, it helps us get you on the radar of employers looking for passionate workers like you, so what are you waiting for?
We think you need these skills to ace Temporary Operations Assistant in London
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality-food-service game, your ability to connect with customers is key. Make sure to highlight any relevant experience in your CV, like working in cafes or restaurants, and emphasise your skills in teamwork and communication. Don't forget to mention any customer service training or certifications you've got under your belt!
Flexibility is Your Best Friend:Since this is a temporary role, you'll want to showcase your flexibility in your application. In your cover letter, mention your availability and willingness to work various shifts, including weekends or holidays. Employers love knowing they can rely on you during busy periods!
Bring Your Personality to the Front:In hospitality, it's not just about what you can do; it's about who you are! Let your personality shine through in your cover letter. A warm, engaging tone can really make your application stand out and show your potential to create a welcoming atmosphere for customers.
Include Relevant References:References can make a huge difference in the hospitality-field. Consider including a couple of references from previous employers or colleagues in your CV who can vouch for your customer service skills and ability to thrive in fast-paced environments. This adds credibility and elevates your application!
How to prepare for a job interview at Love Success Recruitment
✨Show Off Your Customer Service Skills
In the hospitality-food-service sector, it's all about the customer experience. Be ready to discuss specific examples where you've gone above and beyond for a customer or handled a difficult situation. They’ll appreciate knowing that you can keep your cool and maintain a positive attitude even when things get a bit hectic!
✨Know Your Menu Inside and Out
Whether you're applying for a temporary role as a server or in the kitchen, it’s important to familiarise yourself with the menu and any signature dishes they serve at Love Success Recruitment. During the interview, they might ask about your food and drink recommendations, so having a few tasty suggestions up your sleeve will show you're genuinely interested in contributing to the team.
✨Emphasise Your Flexibility
Temporary roles often require a bit of juggling with shifts and responsibilities. Be sure to convey your willingness to adapt and take on different roles as needed. Share instances where you’ve quickly switched tasks or taken the initiative to help out your colleagues, showing that you're a team player.
✨Dress the Part and Exude Personality
In hospitality, first impressions matter! Even for a temporary position, donning smart-casual attire can set the right tone. Plus, don't hold back on your personality – let your enthusiasm shine through, as they’re looking for someone who can mesh well with the team and create a welcoming atmosphere for guests.
