Customer Service Specialist to £35,000

Customer Service Specialist to £35,000

Full-Time 30000 - 35000 £ / year (est.) Home office (partial)
Love Success Recruitment

At a Glance

  • Tasks: Support the sales team with order processing, logistics, and customer updates.
  • Company: A friendly, family-run business in the horticultural industry.
  • Benefits: Competitive salary, hybrid working, and a supportive team environment.
  • Other info: Diversity and inclusion are at the heart of our culture.
  • Why this job: Join a progressive company where your contributions truly matter.
  • Qualifications: Fluent English and spoken French; experience in export and administration preferred.

The predicted salary is between 30000 - 35000 £ per year.

Wandsworth (hybrid working - 4 days in office) to £35,000

Our client, a fantastic family-run business that manufactures & supplies high-quality products to the commercial horticultural industry internationally, is seeking a permanent sales administrator to complement their team. We are looking for a friendly, helpful and customer-focused individual, ideally with previous export and shipping/supplier administration experience, who would love to work for a friendly, progressive and humble organisation.

In this role, you will help support the sales team in:

  • Order processing
  • Logistics
  • Data entry
  • Other general administration

Your responsibilities will include:

  • Preparing and issuing quotes, sales orders, purchase orders and delivery notes
  • Organising transport and logistics for deliveries to customers
  • Co-ordinating order and shipping/delivery planning
  • Keeping customers updated on the status of their order
  • Performing basic office tasks, such as filing, data entry, and answering phones
  • Data reporting
  • Proof reading marketing materials
  • Attending and assisting tradeshows
  • Organising team meetings

This role will see you working in a small but close-knit supportive team and office environment. Salary will be dependent upon experience.

At Love Success, we champion diversity, equity, and inclusion, embedding these values into every aspect of our operations. Our unwavering commitment to these principles is evident in our recruitment practices and our comprehensive training and development programs. We partner with organisations that share our dedication to fostering diverse and inclusive workplaces, where individuals can be their true selves in the workplace. Together, we strive to promote equality and create opportunities for all.

Customer Service Specialist to £35,000 employer: Love Success Recruitment

Join a fantastic family-run business in Wandsworth, where you will be part of a friendly and supportive team dedicated to delivering high-quality products to the commercial horticultural industry. With a strong commitment to diversity, equity, and inclusion, this organisation offers excellent employee growth opportunities, a collaborative work culture, and the chance to make a meaningful impact in your role as a Customer Service Specialist.

Love Success Recruitment

Contact Details:

Love Success Recruitment Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Customer Service Specialist to £35,000

Tip Number 1

Network like a pro! Reach out to friends, family, and former colleagues to let them know you're on the hunt for a Customer Service Specialist role. You never know who might have a lead or can put in a good word for you!

Tip Number 2

Prepare for interviews by practising common questions related to customer service and administration. Think about your past experiences and how they relate to the role, especially in logistics and order processing.

Tip Number 3

Show off your language skills! If you’re fluent in English and French, make sure to highlight this during interviews. It’s a big plus for roles that involve international customers.

Tip Number 4

Don’t forget to apply through our website! We’ve got loads of opportunities that match your skills, and applying directly can give you an edge over other candidates.

We think you need these skills to ace Customer Service Specialist to £35,000

Fluent English
Spoken French
Customer Service Skills
Export Administration
Shipping Administration
Order Processing
Logistics Coordination

Some tips for your application 🫡

Show Your Personality:When writing your application, let your friendly and helpful nature shine through. We want to see the real you, so don’t be afraid to inject a bit of personality into your cover letter!

Tailor Your Experience:Make sure to highlight any relevant experience you have in customer service or administration. We’re looking for someone who can support our sales team effectively, so connect your past roles to the tasks mentioned in the job description.

Proofread, Proofread, Proofread!:Before hitting send, give your application a thorough read. We value attention to detail, especially since you'll be involved in preparing quotes and marketing materials. A polished application shows us you care!

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity with our supportive team!

How to prepare for a job interview at Love Success Recruitment

Know the Company Inside Out

Before your interview, take some time to research the company. Understand their products, values, and the industry they operate in. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their team.

Brush Up on Your Language Skills

Since fluent English and spoken French are essential for this role, make sure you're comfortable using both languages. Practice common customer service scenarios in both languages so you can demonstrate your proficiency during the interview.

Prepare for Role-Specific Questions

Think about the specific tasks mentioned in the job description, like order processing and logistics. Prepare examples from your past experience that showcase your skills in these areas. This will help you stand out as a candidate who is ready to hit the ground running.

Show Your Team Spirit

This role involves working closely with a small team, so be ready to discuss how you collaborate with others. Share examples of how you've contributed to a positive team environment in previous roles, as this will resonate well with the company's culture.