At a Glance
- Tasks: Support the sales team with order processing, logistics, and customer updates.
- Company: A friendly, family-run business in the commercial horticultural industry.
- Benefits: Competitive salary up to £30,000, bonus, and hybrid working.
- Other info: Enjoy a close-knit office environment with opportunities for growth.
- Why this job: Join a supportive team and make a real difference in customer service.
- Qualifications: Fluent English and spoken French; experience in export and administration preferred.
The predicted salary is between 30000 - 30000 £ per year.
Wandsworth (hybrid working - 4 days in office) to £30,000 + bonus
Must have fluent English / Spoken French.
Our client, a fantastic family-run business that manufactures & supplies high-quality products to the commercial horticultural industry internationally, is seeking a permanent sales administrator to complement their team. We are looking for a friendly, helpful and customer-focused individual, ideally with previous export and shipping/supplier administration experience, who would love to work for a friendly, progressive and humble organisation.
In this role, you will help support the sales team in:
- Order processing
- Logistics
- Data entry
- Other general administration
Key responsibilities include:
- Preparing and issuing quotes, sales orders, purchase orders and delivery notes
- Organising transport and logistics for deliveries to customers
- Co-ordinating order and shipping/delivery planning
- Keeping customers updated on the status of their order
- Performing basic office tasks, such as filing, data entry, and answering phones
- Data reporting
- Proof reading marketing materials
- Attending and assisting tradeshows
- Organising team meetings
This role will see you working in a small but close-knit supportive team and office environment. Salary will be dependent upon experience.
Customer Service Specialist to £30,000 employer: Love Success Recruitment
Join a fantastic family-run business in Wandsworth, where you will be part of a friendly and supportive team dedicated to delivering high-quality products to the commercial horticultural industry. With a focus on employee growth and a hybrid working model, this role offers a unique opportunity to thrive in a progressive environment that values collaboration and customer service excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Specialist to £30,000
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the horticultural industry. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its products. Show genuine interest in their mission and values. We want to see you shine as a customer-focused individual who’s ready to support the sales team!
✨Tip Number 3
Practice your language skills! Since fluent English and spoken French are key, brush up on your conversational skills. You never know when a bilingual conversation might come in handy during an interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Customer Service Specialist to £30,000
Some tips for your application 🫡
Show Your Customer Focus:Make sure to highlight your customer service experience in your application. We want to see how you've gone above and beyond for customers in the past, so share specific examples that showcase your friendly and helpful nature.
Tailor Your Application:Don’t just send a generic CV! We love it when applicants tailor their applications to our job description. Mention your relevant experience in export and shipping/supplier administration, and how it aligns with what we’re looking for.
Proofread, Proofread, Proofread!:Before hitting send, give your application a good once-over. We appreciate attention to detail, especially since you'll be involved in tasks like proofreading marketing materials. A polished application shows us you care!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Love Success Recruitment
✨Know the Company Inside Out
Before your interview, take some time to research the company. Understand their products, values, and what makes them unique in the horticultural industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Customer Service Skills
Since this role is all about customer service, be ready to share specific examples from your past experiences. Think of situations where you went above and beyond for a customer or resolved a tricky issue. This will demonstrate your ability to handle similar challenges in the new role.
✨Brush Up on Your Language Skills
Fluent English and spoken French are key for this position. If you're not using your language skills regularly, practice speaking and listening to ensure you're comfortable during the interview. You might even want to prepare a few phrases in French to impress your interviewers!
✨Prepare Questions to Ask
Interviews are a two-way street, so think of insightful questions to ask your interviewers. Inquire about the team dynamics, the company's future plans, or how success is measured in the role. This shows that you're not just interested in the job, but also in how you can contribute to the company's growth.
