Temporary Customer Service Advisor
This temporary post suits someone available immediately for a customer-facing assignment in North West London. As a Temporary Customer Service Advisor, the successful candidate greets visitors, handles enquiries by phone and in person, books appointments and supports clinicians within a veterinary clinic. Shifts vary across the week, with an initial four-week term and scope to extend. Pay reaches £15 hourly.
Temporary Receptionist / Customer Service - Veterinary Clinic West London £15 per hour 4 weeks initially, with potential to become ongoing Various shifts available Are you immediately available and looking for a fast-paced customer service role where every day is different£
The Role
- Providing a friendly, professional, and compassionate front-of-house service
- Handling a high volume of calls and customer enquiries
- Supporting clients who may be worried, upset or concerned about their pets
- Managing queries efficiently while maintaining a calm and empathetic approach
- Using internal systems to accurately record and update information
- Supporting the wider reception team to ensure the smooth running of the clinic
- Communicating confidently and professionally, both verbally and in writing
Shift Patterns
- Shifts will be confirmed week by week, with flexibility required.
- Early: 8:15am - 4:45pm
- Mid: 9:30am - 6:00pm
- Late: 10:30am - 7:00pm
We''re Looking For
- Previous front-of-house, reception, or customer service experience
- Excellent written and verbal communication skills
- A compassionate, empathetic, and caring approach
- Comfortable working in a busy, high-call-volume environment
- Able to remain calm, professional, and patient when dealing with challenging situations
- Strong technical and systems ability, with confidence learning new software
- Excellent attention to detail and organisational skills
- Provet experience is desirable, although strong systems ability and the ability to pick up new systems quickly will also be considered
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Temporary Customer Service Advisor employer: Love Success plc
At Love Success plc, we pride ourselves on fostering a dynamic and supportive work culture that empowers our employees to thrive. Located in vibrant West London, we offer a hybrid working model that promotes work-life balance, alongside opportunities for professional growth and development within a close-knit team. Join us to be part of an entrepreneurial journey where your contributions are valued and recognised.
