Customer Service Assistant - Email andamp; Live Chat £13.80 per hour | Monday to Friday | 40 hours per week | Motherwell 12-Week Initial Contract | Potential for Extension
This Temporary Customer Services role with Love Success PLC in Motherwell involves supporting customers through email and live webchat, ensuring each interaction is handled professionally and efficiently. Working Monday to Friday, 40 hours per week, the position pays £13.00 to £13.80 per hour plus holiday pay. The initial contract runs for 12 weeks, with potential for extension. Strong communication skills and a customer-focused attitude are essential, while previous service experience is beneficial but not required, as full training and ongoing support are provided. Successful applicants will manage queries courteously, resolve issues promptly and maintain accurate records of conversations.
Your key responsibilities will include:
- Responding to customer enquiries via email and live webchat
- Providing friendly, professional and efficient customer support
- Handling and resolving customer queries accurately and promptly
- Working towards individual performance and customer service targets
- Maintaining a high standard of written communication
- Ensuring accuracy and attention to detail across all customer interactions
- Delivering a positive customer experience every time
About You
We are looking for people who are:
- Confident communicators with excellent written and verbal skills
- Customer-focused and professional
- Highly organised with strong attention to detail
- Comfortable working in a busy, fast-paced environment
- Able to work towards targets and deadlines
- Quick to learn and confident taking on new information
- Positive, reliable and willing to develop their skills
- Previous customer service experience is beneficial but not essential
What's on Offer
- £13.80 per hour
- 40 hours per week
- Monday to Friday working
- No weekend work
- Rotating shifts between 08:30 and 17:30
- 12-week initial contract with potential for extension
- Full training and ongoing support
- Weekly pay
- Valuable experience with an established employer
- Friendly and supportive working environment
We are recruiting Customer Service Assistants to join an established client based in Motherwell.
At Love Success, we champion diversity, equity, and inclusion, embedding these values into every aspe
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Temporary Customer Services in Motherwell employer: Love Success plc
At Love Success plc, we pride ourselves on fostering a dynamic and supportive work culture that empowers our employees to thrive. Located in vibrant West London, we offer a hybrid working model that promotes work-life balance, alongside opportunities for professional growth and development within a close-knit team. Join us to be part of an entrepreneurial journey where your contributions are valued and recognised.
