This temporary Customer Support Representative role in Leeds is offered by Love Success PLC on a three-month contract, paying up to £13.50 hourly plus accrued holiday pay. Working Tuesday to Saturday, 9am to 5pm, the successful applicant greets visitors, helps them complete and verify forms, gathers biometric information, and follows set filing procedures. A valid DBS certificate and immediate availability are essential. Strong communication, accuracy, and a professional manner suit this office-based position.
Location: Leeds (office based) Pay: £13.50 per hour plus accrual of holiday pay Duration: 3 - months Hours: Tuesday - Saturday 9am to 5pm ( 7.5 hours) Requirement: Valid DBS certificate Start: Immediate availability essential
About the Role
We''re looking for a personable, proactive, and adaptable Customer Service Representative to support the day-to-day processing of visa applications and renewals . You''ll be the first point of contact for applicants, ensuring a smooth, professional, and positive experience throughout their visit.
What You''ll Be Doing
- Greeting and assisting customers throughout the application process
- Supporting applicants with completing and checking forms
- Collecting biometric data and required documentation
- Following structured administrative and filing procedures
- Using a computer-based system to guide workflow
- Handling customer queries and complaints with diplomacy and confidence
What We''l Looking For
You''ll thrive in this role if you have:
- Proven experience in a customer-facing role
- The ability to stay calm and professional under pressure
- A can-do attitude and willingness to go the extra mile
- Experience working in a fast-paced, collaborative environment
- Strong communication skills and a patient, supportive approach
- A valid DBS certificate is required as part of the screening process.
At Love Success, we champion diversity, equity, and inclusion, embedding these values into every aspect of our operations. Our unwavering commitment to these principles is evident in our recruitment practices and our comprehensive training and development programs. We partner with organisations that share our dedication to fostering diverse and inclusive workplaces, where individuals can be their true selves in the workplace. Together, we strive to promote equality and create opportunities for all.
#J-18808-Ljbffr
Temporary Customer Support Representative - Leeds employer: Love Success plc
At Love Success plc, we pride ourselves on fostering a dynamic and supportive work culture that empowers our employees to thrive. Located in vibrant West London, we offer a hybrid working model that promotes work-life balance, alongside opportunities for professional growth and development within a close-knit team. Join us to be part of an entrepreneurial journey where your contributions are valued and recognised.
