At a Glance
- Tasks: Support the sales team with order processing, logistics, and customer updates.
- Company: A friendly, family-run business in the horticultural industry.
- Benefits: Competitive salary, bonus potential, and a hybrid working model.
- Other info: Diversity and inclusion are at the heart of our values.
- Why this job: Join a supportive team and make a real impact in a progressive company.
- Qualifications: Fluent in English and French, with customer service experience preferred.
The predicted salary is between 30000 - 30000 £ per year.
Wandsworth (hybrid working - 3 days in office) to £30,000 + bonus. Must have fluent English / French.
Our client, a fantastic family-run business that manufactures & supplies high-quality products to the commercial horticultural industry internationally, is seeking a permanent sales administrator to complement their team.
We are looking for a friendly, meticulous, customer-focused individual, ideally with previous export and shipping/supplier administration experience, who would love to work for a friendly, progressive and humble organisation.
In this role, you will help support the sales team in:
- Order processing
- Logistics
- Data entry
- Other general administration
Key responsibilities include:
- Preparing and issuing quotes, sales orders, purchase orders and delivery notes
- Organising transport and logistics for deliveries to customers
- Co-ordinating order and shipping/delivery planning
- Keeping customers updated on the status of their order
- Performing basic office tasks, such as filing, data entry, answering phones
- Data reporting
- Proofreading marketing materials
- Attending and assisting tradeshows
- Organising team meetings
This role will see you working in a small but close-knit supportive team and office environment. Salary will be dependent upon experience.
At Love Success, we champion diversity, equity, and inclusion, embedding these values into every aspect of our operations. Our unwavering commitment to these principles is evident in our recruitment practices and our comprehensive training and development programmes.
We partner with organisations that share our dedication to fostering diverse and inclusive workplaces, where individuals can be their true selves in the workplace. Together, we strive to promote equality and create opportunities for all.
Customer Support ( French speaking ) to £35,000 employer: Love Success plc
Join a prestigious high-end jewellery designer in the heart of Belgravia, where you will thrive in a supportive and professional environment that values discretion and accuracy. As a Part-time Accounts Assistant, you will have the opportunity to contribute to a respected brand while enjoying a flexible work schedule and the chance for personal growth within a luxury setting. This role not only offers competitive pro-rata pay but also places you at the centre of a dynamic team dedicated to excellence in the jewellery industry.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Support ( French speaking ) to £35,000
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at Love Success plc. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like Love Success plc before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Customer Support ( French speaking ) to £35,000
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to Love Success plc:Your cover letter is your chance to shine! Tell us why you want to work at Love Success plc specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at Love Success plc!
How to prepare for a job interview at Love Success plc
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
